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Rad Auto Sales LLC

(25 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed

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Reviews

(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rad Auto Sales LLC from DealerRater.

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CROOKS!

CROOKS!!!! Crooked!!! Cockamamie!!! $2000 FEES! Liars!! Run in the other direction as fast as possible!

CROOKS!

CROOKS!!!! Crooked!!! Cockamamie!!! $2000 FEES! Liars!! Run in the other direction as fast as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This place does not check for recalls.

This place does not check for recalls. I was sold a 2013 kia optima with a do not drive recall that completely blew my engine less than a month later. When I say do not drive.. I mean Kia had to completely replace the engine. When I called to the lot about the issue. I was non-confrontational and was met with rude demeanor then told to get a lawyer. I informed them that carfax does not screen for recalls just previous accidents and ownership. You have to check NHTSA for recalls. Just a word of caution when dealing with this lot. Edit: 2021 Tennessee Code Title 55 - Motor and Other Vehicles Chapter 29 - The Motor Vehicle Recall and Disclosure Law § 55-29-103. Recall Database Report Universal Citation: TN Code § 55-29-103 (2021) Just in case anyone else needs this information.

This place does not check for recalls.

This place does not check for recalls. I was sold a 2013 kia optima with a do not drive recall that completely blew my engine less than a month later. When I say do not drive.. I mean Kia had to completely replace the engine. When I called to the lot about the issue. I was non-confrontational and was met with rude demeanor then told to get a lawyer. I informed them that carfax does not screen for recalls just previous accidents and ownership. You have to check NHTSA for recalls. Just a word of caution when dealing with this lot. Edit: 2021 Tennessee Code Title 55 - Motor and Other Vehicles Chapter 29 - The Motor Vehicle Recall and Disclosure Law § 55-29-103. Recall Database Report Universal Citation: TN Code § 55-29-103 (2021) Just in case anyone else needs this information.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ask about the fees before you ever look at cars!

Staff a was as very nice and courteous they allowed us the drive any vehicle we wanted, they weren’t over bearing. The problem is the price plus “taxes and fees”. Taxes I get but $2000 in fees is ridiculous! 1000$ transport fee and 995$ document fee! And he was unwilling to come off those numbers at all said some cost more to transport some cost less so it “all even out”. We drove 3 hours to look at cars there and did not buy one for that reason. Just be honest and make those car tag what you want to see it for it don’t screw people with “fees.”

Ask about the fees before you ever look at cars!

Staff a was as very nice and courteous they allowed us the drive any vehicle we wanted, they weren’t over bearing. The problem is the price plus “taxes and fees”. Taxes I get but $2000 in fees is ridiculous! 1000$ transport fee and 995$ document fee! And he was unwilling to come off those numbers at all said some cost more to transport some cost less so it “all even out”. We drove 3 hours to look at cars there and did not buy one for that reason. Just be honest and make those car tag what you want to see it for it don’t screw people with “fees.”

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Not straightforward pricing

My husband and I were looking for a new car to help save on gas. We found one prices at $12,999 on the website. Right under it says plus taxes and fees. We called to get the final cost and we’re told it would be $16,100. $3,100 in taxes and fees. What fees do they have because their site also says no dealer fees. We would’ve paid $15,000 for the car as anymore than that and it exceeded blue book value. He is not straight forward with pricing and will try to squeeze every last cent out of you.

Not straightforward pricing

My husband and I were looking for a new car to help save on gas. We found one prices at $12,999 on the website. Right under it says plus taxes and fees. We called to get the final cost and we’re told it would be $16,100. $3,100 in taxes and fees. What fees do they have because their site also says no dealer fees. We would’ve paid $15,000 for the car as anymore than that and it exceeded blue book value. He is not straight forward with pricing and will try to squeeze every last cent out of you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Quick, easy with warranty

Called, Pierce verified the car was available; I made a deposit to keep the car until we got there (about an hour drive). Car checked out and was very clean, and so we bought it. $500 for doc, title and taxes , but price includes six-month warranty from an independent provider. Easy, I was out of the dealership with the keys in about 40 minutes. Recommend!

Quick, easy with warranty

Called, Pierce verified the car was available; I made a deposit to keep the car until we got there (about an hour drive). Car checked out and was very clean, and so we bought it. $500 for doc, title and taxes , but price includes six-month warranty from an independent provider. Easy, I was out of the dealership with the keys in about 40 minutes. Recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1/5 don’t recommend

I called the dealership and they had the car I wanted to buy still so I went there to test drive it. Then afterward they added extra 2k in “hidden fees” they have a $500 title fee, $1k transportation, and $500 for certification not built within the price of the cars price . Complete scam.

1/5 don’t recommend

I called the dealership and they had the car I wanted to buy still so I went there to test drive it. Then afterward they added extra 2k in “hidden fees” they have a $500 title fee, $1k transportation, and $500 for certification not built within the price of the cars price . Complete scam.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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GREAT cars GREAT prices GREAT customer service

GREAT cars GREAT prices GREAT customer service bought my third car yesterday from Pierce got my oldest son’s car from here five years ago and my car two years ago and just picked a 19 Sentra that’s certified for my daughter not only service has not changed it also got better will definitely recommend it for anyone that’s in market for certified preowned vehicles thanks again Rad Auto specially Pierce

GREAT cars GREAT prices GREAT customer service

GREAT cars GREAT prices GREAT customer service bought my third car yesterday from Pierce got my oldest son’s car from here five years ago and my car two years ago and just picked a 19 Sentra that’s certified for my daughter not only service has not changed it also got better will definitely recommend it for anyone that’s in market for certified preowned vehicles thanks again Rad Auto specially Pierce

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pierce @ RadAuto is THE BEST!

I took my daughter to RadAuto and she immediately fell in love with a car. The price was very reasonable and the different payment options are very good. They offer BUY HERE PAY HERE on all their vehicles and also, they have IN-HOUSE financing options - I just recommend having a job at the same place for at least 6 months (this was the only issue with getting my daughter the BEST interest rate) We had the pleasure of dealing with Pierce and he was completely knowledgeable and very understanding about this being her first car, so he was extremely patient with us. I would HIGHLY recommend this car lot to ALL my friends and family. They have amazing perks when purchasing a car through them like 3 years free Maintenace ON SITE. Thats definitely a money saver and it's great that they already know everything about the vehicle. They also provide CarFax with each vehicle and will go over it thoroughly with you. Please if you are looking into purchasing a used car, go see Pierce at RadAuto. The entire staff was amazing. Thank you RadAuto for simplifying the process of my daughters first vehicle purchase and making her a VERY happy girl!!!

Pierce @ RadAuto is THE BEST!

I took my daughter to RadAuto and she immediately fell in love with a car. The price was very reasonable and the different payment options are very good. They offer BUY HERE PAY HERE on all their vehicles and also, they have IN-HOUSE financing options - I just recommend having a job at the same place for at least 6 months (this was the only issue with getting my daughter the BEST interest rate) We had the pleasure of dealing with Pierce and he was completely knowledgeable and very understanding about this being her first car, so he was extremely patient with us. I would HIGHLY recommend this car lot to ALL my friends and family. They have amazing perks when purchasing a car through them like 3 years free Maintenace ON SITE. Thats definitely a money saver and it's great that they already know everything about the vehicle. They also provide CarFax with each vehicle and will go over it thoroughly with you. Please if you are looking into purchasing a used car, go see Pierce at RadAuto. The entire staff was amazing. Thank you RadAuto for simplifying the process of my daughters first vehicle purchase and making her a VERY happy girl!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place

Great place with great cars and amazing customer service. I would recommend Rad Auto to everyone! Plus they have an awesome 3 year service deal.

Great place

Great place with great cars and amazing customer service. I would recommend Rad Auto to everyone! Plus they have an awesome 3 year service deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place

Great cars. Great salesman. Would recommend to anyone. Pierce was extremely helpful. Would recommend him to everyone. Definitely go see him! He was very knowledgeable, and personable.

Great Place

Great cars. Great salesman. Would recommend to anyone. Pierce was extremely helpful. Would recommend him to everyone. Definitely go see him! He was very knowledgeable, and personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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