Skip to main content

Capistrano Valley Toyota

(668 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(668 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capistrano Valley Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Working with Todd Kist was great.

Working with Todd Kist was great. He kept me informed as to the status of my car while I waited for it to be delivered.

Working with Todd Kist was great.

Working with Todd Kist was great. He kept me informed as to the status of my car while I waited for it to be delivered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience with Todd. Keeping our customers informed is a top priority, and it's great to know he delivered on that. We appreciate your feedback and look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

Show full review

Nate Morbee is a great guy who kept his word in all

Nate Morbee is a great guy who kept his word in all dealings and is lot of fun to chat with. He had the car's Bluetooth, Apple CarPlay, etc etc all set up for in a few minutes, and I drove away completely happy with the transaction

Nate Morbee is a great guy who kept his word in all

Nate Morbee is a great guy who kept his word in all dealings and is lot of fun to chat with. He had the car's Bluetooth, Apple CarPlay, etc etc all set up for in a few minutes, and I drove away completely happy with the transaction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, JJ! We're thrilled to hear that Nate made your experience enjoyable and seamless. It's great to know you left ready to hit the road. We appreciate your support and look forward to welcoming you back! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

Show full review

The service department is very customer focused.

The service department is very customer focused. Great support for our Rav4 every time we bring it in for service!

The service department is very customer focused.

The service department is very customer focused. Great support for our Rav4 every time we bring it in for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that our service department consistently meets your needs and provides great support for your RAV4. Your satisfaction is our top priority, and we appreciate your feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

Show full review

Overall, an easy and great experience.

Overall, an easy and great experience. Great customer service from start to finish. Austin Luciano, my salesperson was exceptional, very pleasant, helpful and knowledgeable. Everyone was readily available to answer all my questions and help me with the process.

Overall, an easy and great experience.

Overall, an easy and great experience. Great customer service from start to finish. Austin Luciano, my salesperson was exceptional, very pleasant, helpful and knowledgeable. Everyone was readily available to answer all my questions and help me with the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had such a positive experience with Austin and our team. Providing exceptional customer service is our top priority, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

Show full review

Paul was my service adviser and also advised me on new

Paul was my service adviser and also advised me on new tires. Extremely helpful and very pleasant to work with and answered all my questions. A very personable guy..

Paul was my service adviser and also advised me on new

Paul was my service adviser and also advised me on new tires. Extremely helpful and very pleasant to work with and answered all my questions. A very personable guy..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience with Paul. Our team strives to provide helpful and friendly service, and it’s great to know Paul delivered on that. We appreciate your feedback and look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

Show full review

Had a very good experience.

Had a very good experience. Sammy was very nice, professional and helpful in purchasing our truck.

Had a very good experience.

Had a very good experience. Sammy was very nice, professional and helpful in purchasing our truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Emmanuel! We're thrilled to hear about your positive experience with Sammy. Our team takes pride in providing excellent service, and your feedback means a lot to us. Enjoy your new truck! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

Show full review

Bradley was a very helpful salesperson.

Bradley was a very helpful salesperson. It was a good buying experience. I would definitely recommend to friends and family.

Bradley was a very helpful salesperson.

Bradley was a very helpful salesperson. It was a good buying experience. I would definitely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Leticia! We’re thrilled to hear about your positive experience with Bradley. Your recommendation means a lot to us, and we’re glad you found the buying process enjoyable. We look forward to serving you and your friends and family in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

Show full review

This is one company that has a great staff from sales to

This is one company that has a great staff from sales to service dept, which is hard to find. That says a lot for staying with Toyota

This is one company that has a great staff from sales to

This is one company that has a great staff from sales to service dept, which is hard to find. That says a lot for staying with Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

TC, thank you for your fantastic review! We're thrilled to hear that our team made a positive impression on you. Your loyalty means everything to us, and we look forward to continuing to provide you with exceptional service. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

Show full review

Excellent customer service provided by Mr.

Excellent customer service provided by Mr. Amir Sarahangi. The used vehicle I purchased was ready to view and he was very knowledgeable on the Toyota Sienna. Thanks again!

Excellent customer service provided by Mr.

Excellent customer service provided by Mr. Amir Sarahangi. The used vehicle I purchased was ready to view and he was very knowledgeable on the Toyota Sienna. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Art, thanks for the fantastic feedback! We're thrilled to hear that Amir provided you with excellent service and expertise on the Toyota Sienna. Enjoy your new vehicle, and we appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

Show full review

The dealership worked with us on price and locating the

The dealership worked with us on price and locating the exact truck we wanted and relocating it.

The dealership worked with us on price and locating the

The dealership worked with us on price and locating the exact truck we wanted and relocating it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a great experience with us. Our team always strives to find the perfect vehicle for our customers. Enjoy your new truck, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

Show full review
See all 668 reviews