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Lexus of Fremont

(192 reviews)

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(192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always receive professional assistance and service.

Always receive professional assistance and service. Thanks for being helpful and people oriented. Much appreciation !!!! I wish 2026 is a great year for you.

Always receive professional assistance and service.

Always receive professional assistance and service. Thanks for being helpful and people oriented. Much appreciation !!!! I wish 2026 is a great year for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The sales representative is honest.

The sales representative is honest. The trade-in value is reasonable. The car price is good comparing with other deals.

The sales representative is honest.

The sales representative is honest. The trade-in value is reasonable. The car price is good comparing with other deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very professional and fast service and helpful.

Very professional and fast service and helpful. Mr Padilla is very knowledgeable and trust him with any information that he gives me about my vehicle. Thank you

Very professional and fast service and helpful.

Very professional and fast service and helpful. Mr Padilla is very knowledgeable and trust him with any information that he gives me about my vehicle. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Really helpful staff I am really appreciate to them.

Really helpful staff I am really appreciate to them.i have good experience in this location

Really helpful staff I am really appreciate to them.

Really helpful staff I am really appreciate to them.i have good experience in this location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had an excellent experience leasing my new Lexus NX 350

I had an excellent experience leasing my new Lexus NX 350 from Lexus of Fremont. From start to finish, the entire process was smooth, transparent, and stress-free. The team was knowledgeable, attentive, and truly committed to making sure I found the right vehicle and lease terms for my needs. Mr. Cheney Chen took the time to walk me through all the features of the NX 350, answered every question patiently, and never made me feel pressured. The finance and leasing department was equally impressive—professional, efficient, and clear in explaining all the details. The level of customer service at Lexus of Fremont really stands out. I left feeling confident in my decision and extremely happy with my new NX 350. I highly recommend this dealership to anyone looking for a premium car-buying or leasing experience. Thank you, Cheney and Lexus of Fremont, for making the process so easy and enjoyable!

I had an excellent experience leasing my new Lexus NX 350

I had an excellent experience leasing my new Lexus NX 350 from Lexus of Fremont. From start to finish, the entire process was smooth, transparent, and stress-free. The team was knowledgeable, attentive, and truly committed to making sure I found the right vehicle and lease terms for my needs. Mr. Cheney Chen took the time to walk me through all the features of the NX 350, answered every question patiently, and never made me feel pressured. The finance and leasing department was equally impressive—professional, efficient, and clear in explaining all the details. The level of customer service at Lexus of Fremont really stands out. I left feeling confident in my decision and extremely happy with my new NX 350. I highly recommend this dealership to anyone looking for a premium car-buying or leasing experience. Thank you, Cheney and Lexus of Fremont, for making the process so easy and enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brought car in for service.

Brought car in for service. Greeted as soon as we arrived. Service advisor explained everything that was being done that day and assigned us a loaner car, told us we would receive a text when our car was ready. Received a text in the afternoon, picked up the car with no issues. Service advisor also helped us with a few tech questions we had about the car. Great experience overall.

Brought car in for service.

Brought car in for service. Greeted as soon as we arrived. Service advisor explained everything that was being done that day and assigned us a loaner car, told us we would receive a text when our car was ready. Received a text in the afternoon, picked up the car with no issues. Service advisor also helped us with a few tech questions we had about the car. Great experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very satisfied 👍 The service was warm and attentive.

Very satisfied 👍 The service was warm and attentive. The car is great, and we all really like it.

Very satisfied 👍 The service was warm and attentive.

Very satisfied 👍 The service was warm and attentive. The car is great, and we all really like it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They were very patient on what type a car I want and

They were very patient on what type a car I want and answer my question

They were very patient on what type a car I want and

They were very patient on what type a car I want and answer my question

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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My experience was very great.

My experience was very great. The agent was wonderful with perfect customer service. I give him a 10/10. He was very professional and respectful . Everyone at the dealership was very welcoming and ready to provide assistance. . I was very satisfied with the whole buying experience and love the RX 350 very much

My experience was very great.

My experience was very great. The agent was wonderful with perfect customer service. I give him a 10/10. He was very professional and respectful . Everyone at the dealership was very welcoming and ready to provide assistance. . I was very satisfied with the whole buying experience and love the RX 350 very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I experience was Professional.

I experience was Professional. The needs where meet and explained. Would work with him again.

I experience was Professional.

I experience was Professional. The needs where meet and explained. Would work with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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