Reviews
Always receive professional assistance and service.
Always receive professional assistance and service. Thanks for being helpful and people oriented. Much appreciation !!!! I wish 2026 is a great year for you.
Always receive professional assistance and service.
Always receive professional assistance and service. Thanks for being helpful and people oriented. Much appreciation !!!! I wish 2026 is a great year for you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The sales representative is honest.
The sales representative is honest. The trade-in value is reasonable. The car price is good comparing with other deals.
The sales representative is honest.
The sales representative is honest. The trade-in value is reasonable. The car price is good comparing with other deals.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very professional and fast service and helpful.
Very professional and fast service and helpful. Mr Padilla is very knowledgeable and trust him with any information that he gives me about my vehicle. Thank you
Very professional and fast service and helpful.
Very professional and fast service and helpful. Mr Padilla is very knowledgeable and trust him with any information that he gives me about my vehicle. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Really helpful staff I am really appreciate to them.
Really helpful staff I am really appreciate to them.i have good experience in this location
Really helpful staff I am really appreciate to them.
Really helpful staff I am really appreciate to them.i have good experience in this location
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had an excellent experience leasing my new Lexus NX 350
I had an excellent experience leasing my new Lexus NX 350 from Lexus of Fremont. From start to finish, the entire process was smooth, transparent, and stress-free. The team was knowledgeable, attentive, and truly committed to making sure I found the right vehicle and lease terms for my needs. Mr. Cheney Chen took the time to walk me through all the features of the NX 350, answered every question patiently, and never made me feel pressured. The finance and leasing department was equally impressive—professional, efficient, and clear in explaining all the details. The level of customer service at Lexus of Fremont really stands out. I left feeling confident in my decision and extremely happy with my new NX 350. I highly recommend this dealership to anyone looking for a premium car-buying or leasing experience. Thank you, Cheney and Lexus of Fremont, for making the process so easy and enjoyable!
I had an excellent experience leasing my new Lexus NX 350
I had an excellent experience leasing my new Lexus NX 350 from Lexus of Fremont. From start to finish, the entire process was smooth, transparent, and stress-free. The team was knowledgeable, attentive, and truly committed to making sure I found the right vehicle and lease terms for my needs. Mr. Cheney Chen took the time to walk me through all the features of the NX 350, answered every question patiently, and never made me feel pressured. The finance and leasing department was equally impressive—professional, efficient, and clear in explaining all the details. The level of customer service at Lexus of Fremont really stands out. I left feeling confident in my decision and extremely happy with my new NX 350. I highly recommend this dealership to anyone looking for a premium car-buying or leasing experience. Thank you, Cheney and Lexus of Fremont, for making the process so easy and enjoyable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brought car in for service.
Brought car in for service. Greeted as soon as we arrived. Service advisor explained everything that was being done that day and assigned us a loaner car, told us we would receive a text when our car was ready. Received a text in the afternoon, picked up the car with no issues. Service advisor also helped us with a few tech questions we had about the car. Great experience overall.
Brought car in for service.
Brought car in for service. Greeted as soon as we arrived. Service advisor explained everything that was being done that day and assigned us a loaner car, told us we would receive a text when our car was ready. Received a text in the afternoon, picked up the car with no issues. Service advisor also helped us with a few tech questions we had about the car. Great experience overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very satisfied 👍 The service was warm and attentive.
Very satisfied 👍 The service was warm and attentive. The car is great, and we all really like it.
Very satisfied 👍 The service was warm and attentive.
Very satisfied 👍 The service was warm and attentive. The car is great, and we all really like it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They were very patient on what type a car I want and
They were very patient on what type a car I want and answer my question
They were very patient on what type a car I want and
They were very patient on what type a car I want and answer my question
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
My experience was very great.
My experience was very great. The agent was wonderful with perfect customer service. I give him a 10/10. He was very professional and respectful . Everyone at the dealership was very welcoming and ready to provide assistance. . I was very satisfied with the whole buying experience and love the RX 350 very much
My experience was very great.
My experience was very great. The agent was wonderful with perfect customer service. I give him a 10/10. He was very professional and respectful . Everyone at the dealership was very welcoming and ready to provide assistance. . I was very satisfied with the whole buying experience and love the RX 350 very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I experience was Professional.
I experience was Professional. The needs where meet and explained. Would work with him again.
I experience was Professional.
I experience was Professional. The needs where meet and explained. Would work with him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
