Lake City GMC

Service Manager Mitch and his Maintenance Team has kept our 2003 Cadillac Deville in such great shape that we refuse to part with it. 166,000 miles and going strong! Always a pleasant service experience.

Mitch was great! Ross was the Sales Mgr I spoke to initially via phone and he delivered on everything he promised. Unfortunately the experience with the dealership while I was there physically was terrible. There are so many things to point out, but the professionalism was sub par from Mason, and I had no personal interaction with the finance manager Chris until the end of the sale when I was finally leaving after being there for 3+ hours. I purchased out of state, and though it was a full purchase in cash, no one kew how to handle this to complete my purchase. There were numerous things wrong overall, and things missing or installed improperly on the brand new truck that needed to be settled and were eventually resolved weeks after my purchase because Mitch(service Mgr) was very helpful in ensuring I received what I was promised from the sales department. It's been 2 months, and technically I still don't own the truck because the paperwork wasn't filed properly and MSO wasn't released on time to my state of registration. I won't be coming back and I will make sure everyone I know does not buy at this dealership. I will point out as for as service goes, if anyone I know services there, I'll be sure to tell them to ask for Mitch to handle their needs.

Service was prompt and timely. Personnel are very courteous and knowledgeable. The facilities are clean and comfortable.

Very good support for recall repair. Easy to work with and dependable advice from Robbie and Mitch.

Every one was very polite and took care of my service and also checked problem with tire out of balance

Friendly and professional. Keeps you informed about your cars progress. Answers all questions promptly with a smile.

It was an oil change and a tire rotation they were polite and did their job and everyone was happy

Great customer service get you in and out concerned about what you have going on. I will recommend anyone to go there. I go there for all my oil change tire rotation service of my vehicle. Lakeside GMC is the place to be Lake City Florida.

Great experience, good communication about the problem. Mitch and Robbie were very good to keep me informed.

I have dealt with this dealer since at least the 1980's---that should say it all. The service is superb. They take care of my problems in a timely fashion and point out problems that I was unaware of and take care of them. I'm glad they're there!