Toyota of Keene

Great staff, wonderful service, and very reasonable pricing. I was extremely satisfied with my experience there.

First time at dealership. Jason was exceptional !! We will be back. Great place. Love my tacoma. Thank you very much. I feel Jason was very upfront and honest. How refreshing. Thanks again the gyles.

I brought in my Tundra to have the right rear wheel bearings replaced. I was required to make a diagnostic appointment to confirm this, and I was NOT informed that there would be a charge of $129 for confirming what I already knew. My "diagnostic" appointment was at 11:00 and I did not hear back from them until a few minutes before they closed that nothing had been done yet. The following day, after claiming that they had sent an email with a written estimate that morning, there was no email. Eventually I was given an estimate over the phone, and by then I had lost confidence, and decided to pick up my vehicle and get further estimates before committing. Eventually I did get an email estimate with a long list of recommendations for non-critical work. When I decided to postpone the authorization, they imposed a charge of $129 specifically to confirm the problem I already knew about. The diagnostics that produced a laundry list of recommended non-critical services was "complementary. The $129 I had to pay just to get my keys back came as a total shock. I don't believe that the blame belongs to the service manager, but to the overall management of the dealership. I will not buy a car or seek service again from Fenton dealerships.

They sold a car out from under me while I was setting up a deposit and a long distance meeting to see the car. I kind of understand but they delayed getting back to me and I felt I wasn’t given a chance to buy the car. They were not forthcoming with the situation.

Excellent customer service. The overall experience that started with the online customer service team then moved to work with CJ who coordinated the sales process for me until I purchased the car was outstanding. There were no surprises during closing the deal they even matched my bank pre-approval. Definitely will go back for my next purchase!!!

Great, efficient experience. Welcoming, knowledgeable staff. I was able to get a great deal on a new Toyota Crown XLE.

Great experience buying my car here, Nick and the team were very helpful and made my experience easy and enjoyable. Highly recommend.

Everyone in sales and service was excellent. I will be back to buy another car down the road!

My experience was great from the time I walked into the dealership and met with Sean Parent to driving my new car home! Sean explained all the bells & whistles to me and set up all the technology and linked it to my phone. During the test drive Sean also pointed out all the options for driver assistance. Overall I would highly recommend Sean for his expertise and ease in the sales process. Thank you, Sean!

While we were there for service, they said we needed rear brakes. We made an appointment on the spot for 8 days later. We drove 1 hr 20 minutes for the brake job only to be told they Didnt have a part they needed and that it they needed a 2 hr round trip drive to another dealer to get the part. They did however give us a free loaner. At the end of the day they called to say they had a wrong part and they wouldn’t get a replacement until the next day. Why they didn’t know that they didn’t have the right parts before we drove over in the first place I’ll never know.