Reviews
The service technician, Teresa Davis she's awesome.
The service technician, Teresa Davis she's awesome. She took care of me amazingly every little detail. And Joe wow he was awesome
The service technician, Teresa Davis she's awesome.
The service technician, Teresa Davis she's awesome. She took care of me amazingly every little detail. And Joe wow he was awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was my first time in this dealership and they showed
It was my first time in this dealership and they showed fenominal customer service! Everyone was so friendly, and they completed the service on my vehicle quick!
It was my first time in this dealership and they showed
It was my first time in this dealership and they showed fenominal customer service! Everyone was so friendly, and they completed the service on my vehicle quick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Kristian! We're thrilled to hear that you received phenomenal customer service during your first visit to Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR). Our team takes pride in being friendly and efficient, and it's great to know your service was completed quickly. We appreciate your feedback and look forward to welcoming you back for your next visit! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
They took the time to check my truck out and found things
They took the time to check my truck out and found things my regular dodge dealership has failed to tell me about.
They took the time to check my truck out and found things
They took the time to check my truck out and found things my regular dodge dealership has failed to tell me about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Richard! We're glad to hear that our team at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) was able to provide you with valuable insights about your truck. It's our goal to ensure you receive the best service possible. We appreciate your trust in us and look forward to assisting you again in the future! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
fast and very easy, and my salesman was very helpful in
fast and very easy, and my salesman was very helpful in telling me everything about my truck i bought Mr jackson was very polite.
fast and very easy, and my salesman was very helpful in
fast and very easy, and my salesman was very helpful in telling me everything about my truck i bought Mr jackson was very polite.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback, Sonja! We're thrilled to hear that your experience at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) was fast and easy, and that Mr. Jackson was helpful and polite in sharing all the details about your new truck. We appreciate your kind words and hope to see you again soon! Enjoy your new ride! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Went smooth,no hassles with the warranty people.
Went smooth,no hassles with the warranty people. Work was done in a timely manner.Customer service was excellent, kept me informed till I picked up my vehicle.
Went smooth,no hassles with the warranty people.
Went smooth,no hassles with the warranty people. Work was done in a timely manner.Customer service was excellent, kept me informed till I picked up my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Christopher, for your wonderful review! We’re thrilled to hear that your experience with us at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) was smooth and hassle-free. It's great to know that our customer service team kept you informed throughout the process. We appreciate your feedback and look forward to seeing you again soon! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
I drive 30 minutes to this service center; because of the
I drive 30 minutes to this service center; because of the exceptional customer service that I receive. Mykel is the representative I usually interact with and he always makes me feel welcomed. All the other gentleman in the service department always smile and speak when I am there. I bought my new Jeep there due to the kindness I always receive.
I drive 30 minutes to this service center; because of the
I drive 30 minutes to this service center; because of the exceptional customer service that I receive. Mykel is the representative I usually interact with and he always makes me feel welcomed. All the other gentleman in the service department always smile and speak when I am there. I bought my new Jeep there due to the kindness I always receive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review, Lynn! We truly appreciate you taking the time to share your experience with us at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR). It’s great to hear that Mykel and our service team have made you feel welcomed and valued. We're thrilled that your positive experiences led you to purchase your new Jeep with us. We look forward to continuing to provide you with exceptional service in the future! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Communication was very clear throughout the whole
Communication was very clear throughout the whole process. The service dpt. was able to quickly verify the issue with my truck was covered under the extended warranty plan I had purchased. The parts were ordered and came in within a few days. The whole process took less than a week. I am very happy with the service provided.
Communication was very clear throughout the whole
Communication was very clear throughout the whole process. The service dpt. was able to quickly verify the issue with my truck was covered under the extended warranty plan I had purchased. The parts were ordered and came in within a few days. The whole process took less than a week. I am very happy with the service provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Anthony, for taking the time to leave us this wonderful review! We're thrilled to hear that our service department was able to assist you so efficiently with your truck's issue and that everything was covered under your extended warranty. Your satisfaction is our priority at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR), and we appreciate your kind words. We look forward to serving you again in the future! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
I have had my truck at your Durant facility 3 times.
I have had my truck at your Durant facility 3 times. first time it's was leaking oil when you finished the oil change, Secind time there were oily hand prints around the hood, final and last time you scratched the paint. your shop is the dirtiest shop Inhave ever seen inside.
I have had my truck at your Durant facility 3 times.
I have had my truck at your Durant facility 3 times. first time it's was leaking oil when you finished the oil change, Secind time there were oily hand prints around the hood, final and last time you scratched the paint. your shop is the dirtiest shop Inhave ever seen inside.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for bringing your experience to our attention. We truly appreciate your feedback and understand your concerns regarding the service provided at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse. We strive for high standards in our work and are committed to ensuring our facilities are clean and well-maintained. Please feel free to reach out to us directly so we can address these issues further and work towards a resolution. Your satisfaction is important to us, and we hope to restore your confidence in our services. Thank you again for your feedback. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Prompt and courteous.
Prompt and courteous. I mentioned that my windshield sprayers were just spitting cleaner out rather than spraying and asked if they could check them for me. They checked them out and cleaned out the lines for them to spray like they were supposed to be and didn't charge me anything for the service.
Prompt and courteous.
Prompt and courteous. I mentioned that my windshield sprayers were just spitting cleaner out rather than spraying and asked if they could check them for me. They checked them out and cleaned out the lines for them to spray like they were supposed to be and didn't charge me anything for the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Ricky, for your wonderful feedback! We’re thrilled to hear that our team at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) was able to assist you with your windshield sprayers and ensure they were working properly. Providing great service is our priority, and we appreciate your kind words. We look forward to seeing you again soon! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Jimmy was so polite and helpful.
Jimmy was so polite and helpful. Everyone answers questions honestly and is so helpful. I had a young man pick me up so I could go to Dodge dealership to pick up my car.
Jimmy was so polite and helpful.
Jimmy was so polite and helpful. Everyone answers questions honestly and is so helpful. I had a young man pick me up so I could go to Dodge dealership to pick up my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Paula, for your wonderful review! We're thrilled to hear about your positive experience at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR). It's great to know that Jimmy and our team were able to assist you so well. We look forward to seeing you again soon! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team