Reviews
Service staff was very helpful and keep me informed of
Service staff was very helpful and keep me informed of developments in a timely manner
Service staff was very helpful and keep me informed of
Service staff was very helpful and keep me informed of developments in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Walter! We appreciate your kind words about our service staff at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse - Durant. We're glad to hear that you felt informed and supported throughout your experience. We look forward to serving you again in the future! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Our salesperson, Mikaela, was awesome.
Our salesperson, Mikaela, was awesome. She was super friendly and not pushy (which would have been a turn off for us). She was patient while we made our decision. We really enjoyed working with her. We actually had the Jeep transported to us in Missouri and it exceeded our expectations. We are so happy with our purchase.
Our salesperson, Mikaela, was awesome.
Our salesperson, Mikaela, was awesome. She was super friendly and not pushy (which would have been a turn off for us). She was patient while we made our decision. We really enjoyed working with her. We actually had the Jeep transported to us in Missouri and it exceeded our expectations. We are so happy with our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, Michael! We're thrilled to hear that you had an awesome experience with Mikaela at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant. It’s great to know she was friendly and patient while helping you with your decision. We’re excited that your Jeep exceeded your expectations! We appreciate your business and hope to see you again in the future. Enjoy your new ride! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Teresa was great taking care of my concerns.
Teresa was great taking care of my concerns. The entire experience was handled very well.
Teresa was great taking care of my concerns.
Teresa was great taking care of my concerns. The entire experience was handled very well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Tammy! We're thrilled to hear that Teresa was able to take care of your concerns and that you had such a positive experience with us at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR). Your satisfaction means a lot to us! We look forward to assisting you again in the future. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
To continue,was told parts were ordered to fix recall
To continue,was told parts were ordered to fix recall issues,then told still waiting on parts,then found out JUST TODAY,all of a sudden,that the recall issues will NOT be fixed because of where the truck was manufactured. Really? There are still 5 recalls on this truck,so what the %%##%&**% do I do now? How rude and uncaring. Why treat some people well and others like garbage?
To continue,was told parts were ordered to fix recall
To continue,was told parts were ordered to fix recall issues,then told still waiting on parts,then found out JUST TODAY,all of a sudden,that the recall issues will NOT be fixed because of where the truck was manufactured. Really? There are still 5 recalls on this truck,so what the %%##%&**% do I do now? How rude and uncaring. Why treat some people well and others like garbage?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Myers. We understand your frustration regarding the recall issues with your truck and the communication you’ve received. We appreciate your feedback as it helps us improve our services at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant. We encourage you to reach out to us directly so we can better assist you and discuss your concerns regarding the recalls. Your satisfaction is important to us, and we want to ensure you receive the support you need. Thank you again for your input. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
The staff is knowledgeable and friendly.
The staff is knowledgeable and friendly. The waiting area is clean and comfortable with easily available amenities.
The staff is knowledgeable and friendly.
The staff is knowledgeable and friendly. The waiting area is clean and comfortable with easily available amenities.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you found our staff knowledgeable and friendly, and that you enjoyed our clean and comfortable waiting area. At Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR), we strive to create a positive experience for all our customers. We look forward to seeing you again soon! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
The service dept.
The service dept. Particularly Jimmy he made everything so easy and was so kind and respectful....
The service dept.
The service dept. Particularly Jimmy he made everything so easy and was so kind and respectful....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Tracey! We truly appreciate your kind words about Jimmy and our service department at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR). We're glad to hear that your experience was easy and respectful. We look forward to seeing you again soon! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Shuttle service and took care of the repairs needed in a
Shuttle service and took care of the repairs needed in a timely manner. Great service!
Shuttle service and took care of the repairs needed in a
Shuttle service and took care of the repairs needed in a timely manner. Great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Teresa! We truly appreciate your kind words about the shuttle service and timely repairs at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR). Our goal is to provide great service, and it's wonderful to hear that we met your expectations. We look forward to seeing you again! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
The service technician, Teresa Davis she's awesome.
The service technician, Teresa Davis she's awesome. She took care of me amazingly every little detail. And Joe wow he was awesome
The service technician, Teresa Davis she's awesome.
The service technician, Teresa Davis she's awesome. She took care of me amazingly every little detail. And Joe wow he was awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, Dawn! We're thrilled to hear that Teresa and Joe made your experience at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) so memorable. We take pride in our team's attention to detail and excellent service. We look forward to welcoming you back for your next visit! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
It was my first time in this dealership and they showed
It was my first time in this dealership and they showed fenominal customer service! Everyone was so friendly, and they completed the service on my vehicle quick!
It was my first time in this dealership and they showed
It was my first time in this dealership and they showed fenominal customer service! Everyone was so friendly, and they completed the service on my vehicle quick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Kristian! We're thrilled to hear that you received phenomenal customer service during your first visit to Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR). Our team takes pride in being friendly and efficient, and it's great to know your service was completed quickly. We appreciate your feedback and look forward to welcoming you back for your next visit! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
They took the time to check my truck out and found things
They took the time to check my truck out and found things my regular dodge dealership has failed to tell me about.
They took the time to check my truck out and found things
They took the time to check my truck out and found things my regular dodge dealership has failed to tell me about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Richard! We're glad to hear that our team at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) was able to provide you with valuable insights about your truck. It's our goal to ensure you receive the best service possible. We appreciate your trust in us and look forward to assisting you again in the future! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team