Reviews
Was not given a temporary license plate.
Was not given a temporary license plate. My wife was pulled over by a Louisiana State trooper. Shouldn't have happened. We gave a certified check and should have been given a bill of sale ant the old title.
Was not given a temporary license plate.
Was not given a temporary license plate. My wife was pulled over by a Louisiana State trooper. Shouldn't have happened. We gave a certified check and should have been given a bill of sale ant the old title.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
I will get with our sales team. Thank you for the feedback. If you have any questions, feel free to give us a call.
Always awesome!
Always awesome! Steve makes it a breeze. I really appreciate the timely responses and accommodations in a pinch.
Always awesome!
Always awesome! Steve makes it a breeze. I really appreciate the timely responses and accommodations in a pinch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ms. Milton, thank you so much for the five-star review and the kind words about Steve. We are so grateful to have him a part of our service team. We look forward to seeing you on your next visit with us. If you have any questions, feel free to reach out to us.
Because this is the 15th time I had a survey.
Because this is the 15th time I had a survey. Do not send again. Enough
Because this is the 15th time I had a survey.
Because this is the 15th time I had a survey. Do not send again. Enough
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Ms. Vines. We at the dealership have no control of the surveys that are sent out but we are the ones that get the results and the ones these negative scores count against. These surveys and reviews are sent from the Nissan Brand itself. You can always opt out and/or unsubscribe from them. I do apologize if you have received so many, but like I said we at the dealership do not send them out.
Service Dept completed service on time.
Service Dept completed service on time. Stephen kept me informed of the work. And got me back on the road
Service Dept completed service on time.
Service Dept completed service on time. Stephen kept me informed of the work. And got me back on the road
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mr. Parker, thank you so much for the five-star review and the kind words about our service department and Stephen. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.
He was great!
He was great! I would buy another one from him An they was very nice an walk though stuff with me
He was great!
He was great! I would buy another one from him An they was very nice an walk though stuff with me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Ms. Christine, thank you so much for the five-star review and the great feedback. Hope you enjoy your new vehicle. If you have any questions, feel free to give us a call.
Efficient The service was done efficiently and Brittany
Efficient The service was done efficiently and Brittany communicated with me and others in the waiting area.
Efficient The service was done efficiently and Brittany
Efficient The service was done efficiently and Brittany communicated with me and others in the waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions.
Lack of communication on when the car would be ready.
Lack of communication on when the car would be ready. Was to be ready Saturday. No call. Then was told it would be ready sometime Monday so i missed work again only to find out it was ready before Monday. We were quoted $1400 for repairs only to show up and be told it was over $1650. Then after reviewing and talking in circles we were told it was an error bc the repair person 'added one more hour'. That's a really pricey hour?!? Felt really shady. And on top of all that no one even vacuumed the xxxx thing. To say i was less than pleased for be a huge understatement
Lack of communication on when the car would be ready.
Lack of communication on when the car would be ready. Was to be ready Saturday. No call. Then was told it would be ready sometime Monday so i missed work again only to find out it was ready before Monday. We were quoted $1400 for repairs only to show up and be told it was over $1650. Then after reviewing and talking in circles we were told it was an error bc the repair person 'added one more hour'. That's a really pricey hour?!? Felt really shady. And on top of all that no one even vacuumed the xxxx thing. To say i was less than pleased for be a huge understatement
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your input. We always strive to do better. If you like, you can stop by anytime and make sure your vehicle get vacuumed out. If you have any questions, feel free to reach out.
Gray Daniels Nissan Brandon is a really good dealership.
Gray Daniels Nissan Brandon is a really good dealership. Tracy, Jay and Casey are diligent in their efforts.
Gray Daniels Nissan Brandon is a really good dealership.
Gray Daniels Nissan Brandon is a really good dealership. Tracy, Jay and Casey are diligent in their efforts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the five-star reviews and the kind words about our sales department, Tracy, Jay, and Casey. We are so glad to have them a part of our sales team. Hope you enjoy your new vehicle. If you have any questions, feel free to give us a call.
I called and scheduled my recall work a week or more in
I called and scheduled my recall work a week or more in advance. You had my car all day and did nothing. You wanted to keep it 2-3 more days. I took it to another dealership and the took care of both recall items in about an hour and a half. I asked you to stop messaging about the recalls and leaving a review because I had it resolved elsewhere and here we are …. You want me to rate service you did not do. 👎
I called and scheduled my recall work a week or more in
I called and scheduled my recall work a week or more in advance. You had my car all day and did nothing. You wanted to keep it 2-3 more days. I took it to another dealership and the took care of both recall items in about an hour and a half. I asked you to stop messaging about the recalls and leaving a review because I had it resolved elsewhere and here we are …. You want me to rate service you did not do. 👎
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I unfortunately do not see an account under your listed name. We the dealership do not send out the recall notices, nor do we send out the review emails. All that comes from the Nissan Brand itself. Glad you were able to get the recalls resolved.
Everyone was nice and polite and got the job done quickly
Everyone was nice and polite and got the job done quickly and efficiently. Great place.
Everyone was nice and polite and got the job done quickly
Everyone was nice and polite and got the job done quickly and efficiently. Great place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ms. Belinda, thank you so much for the five-star review and the great feedback. We strive our best to make sure our guest are taken care of in a timely manner. We look forward to your next visit. Feel free to reach out to us if you have any questions.