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Schumacher Volkswagen of North Palm Beach

(325 reviews)
Visit Schumacher Volkswagen of North Palm Beach
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 742-1398 (888) 742-1398
Used (888) 362-9760 (888) 362-9760
Service (877) 637-7519 (877) 637-7519

Reviews

(325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schumacher Volkswagen of North Palm Beach from DealerRater.

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Great experience. This was my first car and everyone...

Great experience. This was my first car and everyone helped so much and made it easier for me. The man in charge of the financial part was also of great service. Two thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a very good experience, all the staff very...

It was a very good experience, all the staff very friendly, and they answered all the questions I had, highly recommended, if I need to buy another car definitely, I'm going to come Back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hands-down this is the best car buying experience...

Hands-down this is the best car buying experience I've ever had! My spouse bought a car from Tyler the week prior. I had been looking for a car for quite some time hadn't settled yet on what I wanted & was in no hurry to buy. Tyler is the reason I purchased from Schumacher. This guy is gold! Zero pressure. So unlike every dealership I walked away from. The car felt like a bonus! I'm loving the car!!! This is my first VW & first Certified car purchase. If all goes well it won't be the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Arrived on time for a scheduled safety recall repair for...

Arrived on time for a scheduled safety recall repair for my 2008 VW Tiguan. The young gentleman said it would probably take about 1.5 hours for the repair so he offered for the shuttle to take me to the nearest department store. After sitting in the very uncomfortable waiting area at the dealership for over an hour, the shuttle never showed, and I was told they didn't have the parts to fix my vehicle. How can a dealership not have the parts for a safety recall???? It's beyond my understanding, and unfortunately I have to take more time off to go back to the dealership. When I made the appointment, I specifically said it was for the recall, and the woman who took my appointment seemed well aware of the fuse/plug recall. Needless to say, I'm pretty annoyed but not surprised.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love my new jetta sportwagen and got exactly what I...

I love my new jetta sportwagen and got exactly what I wanted. Taylor did and excellent job explaining everything and keeping me informed. It was my first car purchase and he was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience was excellent but I have one concern. I was...

My experience was excellent but I have one concern. I was there to have my headliner replaced and now the sunglasses holder in my roof falls open all the time. It was fine before. I haven't had time to come back because this is not critical but wanted you to know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I appreciate dealing with the same service technician for...

I appreciate dealing with the same service technician for the past 12 years and she knows me and my cars and that is helpful when I come in for service and she treats me well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I want to thank vw for the good will gesture in fixing my...

I want to thank vw for the good will gesture in fixing my vw tiquan due to the fuse box that melted. Cindi in service was great in helping me . Thanks to all Tom

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2nd time bringing car in for service, Dealt with Cindi on...

2nd time bringing car in for service, Dealt with Cindi on both occasions - it was because of her effort and attitiude that we would recommend your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The people are friendly and courteous. Car was serviced...

The people are friendly and courteous. Car was serviced when promised. I was able to get a loaner car which was very important to me. Very satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.