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Great Lakes Honda West

(210 reviews)
Visit Great Lakes Honda West
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
New (440) 328-4870 (440) 328-4870
Used (440) 328-4763 (440) 328-4763
Service (440) 695-2085 (440) 695-2085

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Great Lakes Honda West from DealerRater.

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Mo Alfar was a tremendous help.

Mo Alfar was a tremendous help. He took the time to understand what we were looking for. Would highly recommend him to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience with us at Great Lakes Honda West. We're pleased to hear our team was able to assist you in your search for a new car. Enjoy the ride!

This was a calm, relaxing, and an overall great

This was a calm, relaxing, and an overall great experience for a first time car buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience at Great Lakes Honda West. We are pleased to hear that your first car buying experience was positive and relaxing. We look forward to serving you again in the future.

What a great experience!

What a great experience! My sales guy Mo Alfar and Cam were awesome to work with! Honest, friendly and extremely knowledgeable! They treat everyone as if they were family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the excellent service provided by our team at Great Lakes Honda West. Their commitment to honest and friendly interactions is truly valued. We appreciate your feedback and are glad you felt well taken care of.

Mo Alfar was extremely pleasant and easy to work with.

Mo Alfar was extremely pleasant and easy to work with. He made the buying experience a pleasure! He entertained us with great life stories during our test drive, and made us feel valued and appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience at Great Lakes Honda West. It's great to hear that our team made your car buying process enjoyable and engaging through shared stories during the test drive. We are glad you felt valued as a customer.

No hidden fees.

No hidden fees. A rare honest dealer on cars.com that is worth your time. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We appreciate your positive feedback about the transparency at Great Lakes Honda West. We aim to provide honest services every day. Thank you for taking the time to share your experience.

Amazing customer service from Mo and i appreciate

Amazing customer service from Mo and i appreciate everything he did to help me get a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're flattered by your words about our team's service at Great Lakes Honda West, especially in assisting you to get a car. We value you and we appreciate the feedback.

Mo was super helpful in getting us the exact car we

Mo was super helpful in getting us the exact car we wanted, quickly, and for a price that fit our budget perfectly. Would definitely recommend coming here for your next car purchase or lease

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thrilled to hear about your swift shopping experience at Great Lakes Honda West. Impressed you found a car fitting all your needs with the help of our team! Your recommendation means much to us.

Mo Alfar is an excellent friend and salesman.

Mo Alfar is an excellent friend and salesman. Pleasure working with him and the dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our team member and the dealership. At Great Lakes Honda West, we aim to provide top-notch service. Thank you for sharing your experience.

By far the best car buying experience I've ever had.

By far the best car buying experience I've ever had. The team at Great Lakes Honda West has truly changed the typical lengthy, pushy and boring process of buying a car. Very welcoming environment, I would highly recommend them to any one .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear about your positive car buying experience at Great Lakes Honda West. We're proud of the inviting atmosphere our team cultivates, and value your endorsement. Thank you.

Great place!

Great place! Staff was so welcoming and they got me into a car with 600 credit. I was sold on the CR-V Hybrid once I seen it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad our team could assist with your Honda CR-V Hybrid purchase, given the circumstance. At Great Lakes Honda West, we take pride in making all buyers feel welcomed. Your feedback is highly appreciated!