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Gettel Kia of Bradenton

(2,051 reviews)
Visit Gettel Kia of Bradenton
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (941) 531-9593 (941) 531-9593
Used (941) 803-7416 (941) 803-7416
Service (941) 803-7432 (941) 803-7432

Reviews

(2,051 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Kia of Bradenton from DealerRater.

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I think they are the best !

I think they are the best !! The haven’t had any Beef !! They get the job done !! Very courteous and see that you are taken care of . No problem with me !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

Thank you Appreciate all the lay was taken care of and

Thank you Appreciate all the lay was taken care of and arranging the Uber trips

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

I was told I need a new radiator.

I was told I need a new radiator. I had my radiator check and it's not cracked. They tried to get me for $1800. You guys are probably doing this to other people who don't even know better. Shame on you. I will not be returning back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was a really good experience.

It was a really good experience. Matthew was very friendly and was always attentive to a good service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

Russell was friendly, professional, and explained all

Russell was friendly, professional, and explained all details of my services and all options available

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!

Matt Stroub is the best!

Matt Stroub is the best! If you ever need help with car service he is the man to ask about, Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

Dealership was clean organized, russel my service advisor

Dealership was clean organized, russel my service advisor was excellent. Honest recommendations transparent and fair pricing. Just quality all around

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

Driver's side door frame had 3 small dings that weren't

Driver's side door frame had 3 small dings that weren't there when we dropped it off for repairs. Additionally, one tire had only 7 PSI when I picked the car up. Staff were friendly but not organized. Some flat out refused to help waiting customers because they were "busy." Not sure with what...looked like paperwork that probably could have waited until the customers in the lobby were taken care of.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Service was great!

The Service was great! Just so darn difficult getting in to the Service area! This will be solved when the new Service building is completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

Worse service I’ve ever had.

Worse service I’ve ever had. Made a 830 appt for simple oil change and tire rotation on a 2022 Telluride. Didn’t get out until 1130. Not sure who failed or where the process failed but definitely not pleased with the service. The advisor said I had a recall for a hitch. I don’t even have a hitch. So why did it take 3hrs? Why did I make an appointment? All great questions. I’d rather drive 30-40min to another Kia dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.