Reviews
Good experience at this dealership.
Good experience at this dealership. Work was done quickly and professionally. Would go back to this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service was excellent A1 service.
The service was excellent A1 service. Kind courteous and fast. Wilfredo Torres was the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My advice would be to avoid the Honda Service Center of
My advice would be to avoid the Honda Service Center of Staten Island. My recent encounters there were quite frustrating. Every time I took my car in for a specific problem, they insisted on unnecessary services that seemed questionable at best. It felt like they were trying to push the boundaries of what's fair. To make matters worse, their customer service was rude and unprofessional. I'd suggest finding a different place for car repairs where they prioritize honesty and customer satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
On 06/18/24 I took my 2023 Pilot for an oil change and
On 06/18/24 I took my 2023 Pilot for an oil change and maintenance check. Mr. Wilfredo Torres was my service advisor, He was very cordial, knowledgeable, personable. He further took his time explaining the Multi-point inspection sheet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I recently went in for a oil change and my advisor Sammy
I recently went in for a oil change and my advisor Sammy was excellent in communication and got me out of the dealership within a hour. I will definitely be back to service my Honda Hr-V
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dishonest and rude .
Dishonest and rude ... Sad they couldn't get me approved then quoted me 600+ for an accord sport ... Went to Hudson Honda in West New York only 40 mins away got 4000 more on my trade and crv for hundreds less... Don't waste your time here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
staff was friendly and professional
staff was friendly and professional
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I have been with Honda for over 20 years
Sammy and Jeff Pasenkoff were very helpful to me. They had answered all my questions upri my full expectations. They are both very kind, polite, patient and knowledgeable of their work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Servicing my 2023 Honda HRV
Rick Savino was so helpful! He kept me updated, explained the service given and could not have been nicer. Please tell him I said so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience and good deal.
Leased a new vehicle, great experience. Friendly staff, clean facilities, knowledgeable sales person and great deal. I been dealing with Ray Valenzuela for many years and thats what keeps me coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase