Reviews
After a horrible experience at Gateway Kia in Quakertown,
After a horrible experience at Gateway Kia in Quakertown, I had the best experience at Bergey's! Julie, Doug and Austin got me the perfect car, worked out all of the details over the phone and I was only at the dealership for 45 minutes! Thanks again!
After a horrible experience at Gateway Kia in Quakertown,
After a horrible experience at Gateway Kia in Quakertown, I had the best experience at Bergey's! Julie, Doug and Austin got me the perfect car, worked out all of the details over the phone and I was only at the dealership for 45 minutes! Thanks again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is fantastic.
This dealership is fantastic. It's a beautiful brand new facility. I usually drop my car off the night before or early morning before they open on the day I have a service appointment . I bought my telluride at another dealership before this one opened. This Liz shop is much closer to me but I would come here I even if it wasn't closed to my home. All the service people are pleasant, courteous and helpful. If yu are having a problem but don't know what is wrong with your vehicle, they tell you ti bring it in so they can perform a diagnostic assessment. Once they identify the problem they carefully explain what needs to be fine, the cost and offer you an appointment. Patrick, the service manager,is wonderful. He is always so pleasant you don't waiting in the beautiful waiting area, he will find you to update you once the work has started. If something additional is discovered he will find you with the updates. Patrick never tries to upsell you. For example, he will let you know that your tires might need replacing in the near future but he never pressures you . All of the people in the service area are pleasant and very professional. I highly recommend this dealership service department..
This dealership is fantastic.
This dealership is fantastic. It's a beautiful brand new facility. I usually drop my car off the night before or early morning before they open on the day I have a service appointment . I bought my telluride at another dealership before this one opened. This Liz shop is much closer to me but I would come here I even if it wasn't closed to my home. All the service people are pleasant, courteous and helpful. If yu are having a problem but don't know what is wrong with your vehicle, they tell you ti bring it in so they can perform a diagnostic assessment. Once they identify the problem they carefully explain what needs to be fine, the cost and offer you an appointment. Patrick, the service manager,is wonderful. He is always so pleasant you don't waiting in the beautiful waiting area, he will find you to update you once the work has started. If something additional is discovered he will find you with the updates. Patrick never tries to upsell you. For example, he will let you know that your tires might need replacing in the near future but he never pressures you . All of the people in the service area are pleasant and very professional. I highly recommend this dealership service department..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No pressure was given.
No pressure was given. Doug was a great help getting me the Kia Soul I wanted
No pressure was given.
No pressure was given. Doug was a great help getting me the Kia Soul I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BERGYS KIA took care of a complicated warranty issue .
BERGYS KIA took care of a complicated warranty issue . That involves ordering special parts . They kept us informed during the process installed the parts professionally and I would highly recommend this dealer.
BERGYS KIA took care of a complicated warranty issue .
BERGYS KIA took care of a complicated warranty issue . That involves ordering special parts . They kept us informed during the process installed the parts professionally and I would highly recommend this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always, Patrick Helverson was a tremendous help in
As always, Patrick Helverson was a tremendous help in getting me the best deal on a catalytic converter. I always appreciate his time and efforts. The service team at Bergey’s is very friendly and accommodating.
As always, Patrick Helverson was a tremendous help in
As always, Patrick Helverson was a tremendous help in getting me the best deal on a catalytic converter. I always appreciate his time and efforts. The service team at Bergey’s is very friendly and accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I liked that the kia dealership all friendly and smiling
I liked that the kia dealership all friendly and smiling which made me feel at ease It was a pleasure meeting the Chang You dealer he explained the car to me thoroughly from start to finish and was very kind. I was very satified. thank you ^-^♡♡♡ :)
I liked that the kia dealership all friendly and smiling
I liked that the kia dealership all friendly and smiling which made me feel at ease It was a pleasure meeting the Chang You dealer he explained the car to me thoroughly from start to finish and was very kind. I was very satified. thank you ^-^♡♡♡ :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First oil change for my recently purchased 2023 Kia
First oil change for my recently purchased 2023 Kia Sportage hybrid. Courteous staff, kept me up to date via text. Video review by mechanic before check out. Overall, a nice experience
First oil change for my recently purchased 2023 Kia
First oil change for my recently purchased 2023 Kia Sportage hybrid. Courteous staff, kept me up to date via text. Video review by mechanic before check out. Overall, a nice experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I just wanted to say thank you again for the great
I just wanted to say thank you again for the great service you guys did on my car every time. I have a problem you guys find it and fix it and the customer service is absolutely awesome.
I just wanted to say thank you again for the great
I just wanted to say thank you again for the great service you guys did on my car every time. I have a problem you guys find it and fix it and the customer service is absolutely awesome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department provided Timely and courteous service.
Service department provided Timely and courteous service. My car was finished sooner than expected, and a loaner car was provided for my convenience.
Service department provided Timely and courteous service.
Service department provided Timely and courteous service. My car was finished sooner than expected, and a loaner car was provided for my convenience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Attention to detail was great as was the associate
Attention to detail was great as was the associate nichole. Car was done when expected.
Attention to detail was great as was the associate
Attention to detail was great as was the associate nichole. Car was done when expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair