Platinum Chevrolet Cadillac

I?m incredibly grateful to have worked with Adam Drissi and Justin Simpson. They guided me through every part of the application process, answered all my questions honestly, and worked hard to secure a great interest rate for my first car. Their patience and professionalism stood out, especially compared to the customer service I encountered at other dealerships in the area. Adam and Justin made the experience smooth and stress-free?I can?t recommend them enough.

Chevy Terrell has always been able to get me in on my time table, and I greatly appreciate it. Communication has been great too.

The whole transition was top tier and I would definitely recommend others to use this same dealership when looking to purchase a vehicle. The employees who assisted me were superb.

I bought a 2024 Chevy Blazer RS last year from this dealership. I needed an oil change and tire rotation done for my Chevy Blazer. The service was excellent! I was given a courtesy wash as well! The service department was professional and friendly. I received help from a salesman to help me with some of the options on my Blazer that I didn't know how to do. He spent a lot of time explaining to me how to set things up. I truly appreciated that! The dealership has a lot of customer space, which is great. It has a coffee, hot chocolate and tea bar along with an area to purchase snacks and other drinks. This is by far the best dealership that I have dealt with! We have purchased many Chevrolets in our lifetime, but Platinum has been our best experience. The only thing this dealership needs is a store to purchase Chevy t-shirts, caps, cups, etc. It would be amazing if GM would make replica cars to match the ones sold (Matchbox/Hot Wheels style). I have looked for a match on my own vehicles.

I used the service department to install some parts I ordered and they were very friendly. They were quick and efficient throughout the process in getting me taken care of.

Very professional and helpful. Answered all my questions. Repairs were finished in a reasonable time

Very Poor customer service!!! Never again will I have my car serviced again here. There was no feed back from my advisor nor a rental was offered for a week stay.

I had a wonderful experience. They got me in an out on a Saturday afternoon.

My salesman Juan was great , we did a 2 trade, 2 truck deal Saturday the 4th, Andrew in financing was great . I've never done a 2 truck deal ,and it went flawlessly as far as im concerned. Team was very patient and supportive. Will highly recommend. Thank you Shane Lassiter

Since I've been coming there this past year, I have received great customer service from Croyx. He provides great knowledge and input when I bring my vehicle in for service. Also why isn't Croyx on the service advisor list in the My Chevrolet app? He is not on the list and as one of the service advisors at Platinum, he should be on the list as well.