Reviews
Write a reviewVery disappointed in my experience here.
Very disappointed in my experience here. I had planned to make the trip to this dealer from ~3hrs away to look at and likely buy a truck. I called beforehand to verify it was still there, told them I was going to be driving a few hours, and asked if the truck had any issues. I was told it did not. Once I got to the lot, within a minute of seeing the truck I noticed a huge amount of damage to the truck that needed to be repaired. A broken tail light, multiple cracked and broken trim pieces, dents ALL OVER the truck that looked like unrepaired hail damage (easily 50+ dents on the hood), dozens of cracks and chips in the paint, many of which were (very poorly) painted with touch up paint that didn't even match. The truck needed easily $5000 worth of repairs. I don't think there was a single body panel that didn't need work. I didn't even bother going into the dealership to talk to the salesman. I'm incredibly irritated that I wasted my entire day
Very disappointed in my experience here.
Very disappointed in my experience here. I had planned to make the trip to this dealer from ~3hrs away to look at and likely buy a truck. I called beforehand to verify it was still there, told them I was going to be driving a few hours, and asked if the truck had any issues. I was told it did not. Once I got to the lot, within a minute of seeing the truck I noticed a huge amount of damage to the truck that needed to be repaired. A broken tail light, multiple cracked and broken trim pieces, dents ALL OVER the truck that looked like unrepaired hail damage (easily 50+ dents on the hood), dozens of cracks and chips in the paint, many of which were (very poorly) painted with touch up paint that didn't even match. The truck needed easily $5000 worth of repairs. I don't think there was a single body panel that didn't need work. I didn't even bother going into the dealership to talk to the salesman. I'm incredibly irritated that I wasted my entire day
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Joseph
Very fast and simple buying process! Highly recommend. One of the nicest dealership experience in Charlotte. I was surprised at the great customer service and nice variety of vehicles
Joseph
Very fast and simple buying process! Highly recommend. One of the nicest dealership experience in Charlotte. I was surprised at the great customer service and nice variety of vehicles
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase