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Easterns Automotive Group of Frederick

(932 reviews)
Visit Easterns Automotive Group of Frederick
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 880-6190 (877) 880-6190

Reviews

(932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Frederick from DealerRater.

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Eastern motors were a great group of guys. They worked...

Eastern motors were a great group of guys. They worked with me to get me we’re I needed to be. They made me feel comfortable and treated me with respect. I would recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

He is awesome! They did a great job! Made it easy for us...

He is awesome! They did a great job! Made it easy for us to purchase a great vehicle. I recommend them for future purchases. Wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

Mike Barthel was great to work with! Mike was very...

Mike Barthel was great to work with! Mike was very professional, helped us get into a good reliable vehicle. Will definitely recommend Mike to any and all friends and family! Go see him at Eastern!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Smooth transaction! That's what we love to hear! We are glad that we were able to get you out in a timely manner.

Jesse was AMAZING! I had a very rough experience at...

Jesse was AMAZING! I had a very rough experience at another dealership and as soon as I came to Easterns Jesse helped turn my day around! And I left in a new vehicle same day! Could not ask for a better experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

Mike Barthel was our sales guy! He was extremely...

Mike Barthel was our sales guy! He was extremely professional and awesome to work with. He helped me get into a good and reliable vehicle and I couldn't be happier with it. Thanks again Mike! You're awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed visit. Thank you for taking your time to share this!

Outstanding service

Dylan Coulter is very professional highly recommend him to get the car you want I saw the vehicle I wanted called it was located in Baltimore they bought it the Frederick lot it was waiting on very smooth process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

Great guy and all around helpful, He helped me get in a...

Great guy and all around helpful, He helped me get in a car with a great deal and worked with me through it all. Awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed visit. Thank you for taking your time to share this!

Dylan was so helpful!! He helped me find the nicest Lexus...

Dylan was so helpful!! He helped me find the nicest Lexus and he handled everything for me. Easterns was quick, super nice, excellent and highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new Lexus!

Larry was the best!! Helped me out big time! Definitely...

Larry was the best!! Helped me out big time! Definitely will recommend him to everyone I know in the market for a new vehicle. Thanks Larry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Excellent service!!!! Great guy !! Fast and very honest!...

Excellent service!!!! Great guy !! Fast and very honest! Great at his job! He made sure I was happy with everything. I would go back to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed visit. Thank you for taking your time to share this!