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Jim Riehl's Friendly Honda Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very personal and professional experience

Would buy here again. Salesperson was professional and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words and excelling review. We'd love to have you back anytime!

Excellent experience

I was in the market for anew vehicle and I had spoken on the phone numerous times with my salesperson. We showed up and he had the vehicle and paperwork ready for us. It was a breeze. I also love the service department, all oil changes and maintenance are free for the lease of the vehicle. Excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So glad to hear your experience with us was excellent! We strive to exceed customer expectations each and every time, and we're glad it shows!

Customer

This is my 3rd vehicle from this dealership. Good inventory to choose from, good service, and Heidi is an excellent sales person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We cannot thank you enough for your continued support. We are happy to hear you've come back time and time again. Thanks again for choosing us!

2017 Honda Accord

George Jablonski made our buying experience easy. Second car we have purchased from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear you've come back to Jim Riehl's Friendly Cadillac! We are always here for you and your family, anytime!

New Car Purchase

Just purchased a 2018 Honda HR-V from Todd Hanson. Excellent customer service, communication, and attention to detail. Financial details were well explained. Good value for trade in. Always recommend this Honda dealer to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, J Phillips for the positive feedback your words means a lot to us we're glad to hear that our dealership served you well and we're so lucky to have a customer like you, looking forward to serving you again.

Great Dealership

I was treated like a King. Like I was buying a Rolls Royce

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's what we call the Jim Riehl Friendly experience! ;) Thanks for the great review! We look forward to seeing you again.

Diane Catellane

I had a great buying experience for this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Diane, for the kind words and feedback! We are happy to have you as a customer!

awesome buying a car experience

awesome experience buying a car was very easy from Jin Riehl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy you had an awesome experience at our dealership! Thank you so much for the great review!

Jim Riehl Fan

It is very difficult to change to another vehicle when you get the amazing buying and service treatment that this dealer provides. They schedule service to accommodate me, they keep me informed of any issues uncovered or service recommended so that I may decide what to approve, and they complete the service within the estimated time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words and great review! We look forward to serving you again!

Owner

Overall great experience with Thomas and the dealership. This the 3rd lease with Friendly. All of our expectations have been met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy to hear this! Thanks for the great feedback!