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EchoPark Automotive Long Beach

(82 reviews)
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed

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Reviews

(82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Love this place

Very satisfied customer , good customer service ( salesman -Alan). All questions answered. very patient ,polite and very helpful. Thank you for everything .😊 I love my car!

Love this place

Very satisfied customer , good customer service ( salesman -Alan). All questions answered. very patient ,polite and very helpful. Thank you for everything .😊 I love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Estrella we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Los Angeles (Long Beach). Thank you for the kind words. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

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Love my car!

Alan was awesome and easy to work with!! I love my new car. The experience was easy and smooth. I highly recommend them. Ask for him.

Love my car!

Alan was awesome and easy to work with!! I love my new car. The experience was easy and smooth. I highly recommend them. Ask for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Los Angeles (Long Beach) they made your day. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

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Got a car!

Allan was great! Got a Infiniti good deal! :))))))) great experience drove from the valley to get the car and bought same day very happy! Thanks guys

Got a car!

Allan was great! Got a Infiniti good deal! :))))))) great experience drove from the valley to get the car and bought same day very happy! Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

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Mac and Echo Pack Automotive is Top tier.

My name is Mark from San Pedro. This dealership was excellent Mac, the associate that worked with us was very helpful and knowledgeable. We were able to get our purchase completed quickly.

Mac and Echo Pack Automotive is Top tier.

My name is Mark from San Pedro. This dealership was excellent Mac, the associate that worked with us was very helpful and knowledgeable. We were able to get our purchase completed quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Los Angeles (Long Beach) they made your day. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

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Best car purchase ever

It was a pleasant easy experience. Wonderful cars, excellent staff, especially Mac who helped us out. No stress in making the purchase. They worked with us not against us and made us feel great.

Best car purchase ever

It was a pleasant easy experience. Wonderful cars, excellent staff, especially Mac who helped us out. No stress in making the purchase. They worked with us not against us and made us feel great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Denise we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Los Angeles (Long Beach). Thank you! We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

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Very kind staff

Rosy Gomez was super helpful, the whole staff as well was very accommodating and very willing to help. They all put in effort to help make it a good experience.

Very kind staff

Rosy Gomez was super helpful, the whole staff as well was very accommodating and very willing to help. They all put in effort to help make it a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Los Angeles (Long Beach) they made your day. Thank you for the kind words. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

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Awesome service with Alan

My visit was a great experience and service from Alan Thank you! Would definitely recommend and come here again thank you very much for your great services

Awesome service with Alan

My visit was a great experience and service from Alan Thank you! Would definitely recommend and come here again thank you very much for your great services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Alejandra we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Los Angeles (Long Beach). Thank you! This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

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You can’t beat in-person help! EXCELLENT.

A massive thank you to Rosalie at Signal Hill for all the care, patience and help as I tested multiple cars to land on the exact model that suited my needs. She provided outstanding customer support throughout the entire process. Seamless, professional management with a great human. I arrived without a car and left driving one home with a massive smile on my face. Shoutout to Angel too, he provided customer excellence from the moment I walked through the doors and helping to navigate the last few sale details, he even helped me with a phone charger to keep my life in order! Legend. Rosalie and Angel have restored my perception of how truly valuable in-person support is when making a big purchase that affects your daily life. Thank you both for everything, I’ll totally be back to make that Tacoma deal!

You can’t beat in-person help! EXCELLENT.

A massive thank you to Rosalie at Signal Hill for all the care, patience and help as I tested multiple cars to land on the exact model that suited my needs. She provided outstanding customer support throughout the entire process. Seamless, professional management with a great human. I arrived without a car and left driving one home with a massive smile on my face. Shoutout to Angel too, he provided customer excellence from the moment I walked through the doors and helping to navigate the last few sale details, he even helped me with a phone charger to keep my life in order! Legend. Rosalie and Angel have restored my perception of how truly valuable in-person support is when making a big purchase that affects your daily life. Thank you both for everything, I’ll totally be back to make that Tacoma deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, Karen The Kiwi we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Los Angeles (Long Beach). Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Los Angeles (Long Beach) they made your day. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

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Outstanding Service

I recently had the pleasure of working with Alan at EchoPark Long Beach to find the perfect Toyota RAV4 Hybrid. From start to finish, Alan was attentive, knowledgeable, and incredibly helpful. He took the time to understand my needs and budget, and worked tirelessly to find me a great deal on the exact vehicle I was looking for. Thanks to Alan's expertise and dedication, I was able to secure a fantastic price on my new car, and I couldn't be happier with my purchase. I would highly recommend working with Alan and EchoPark Long Beach to anyone in the market for a new vehicle. Thank you, Alan, for your outstanding service and for helping us find the perfect car!

Outstanding Service

I recently had the pleasure of working with Alan at EchoPark Long Beach to find the perfect Toyota RAV4 Hybrid. From start to finish, Alan was attentive, knowledgeable, and incredibly helpful. He took the time to understand my needs and budget, and worked tirelessly to find me a great deal on the exact vehicle I was looking for. Thanks to Alan's expertise and dedication, I was able to secure a fantastic price on my new car, and I couldn't be happier with my purchase. I would highly recommend working with Alan and EchoPark Long Beach to anyone in the market for a new vehicle. Thank you, Alan, for your outstanding service and for helping us find the perfect car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Los Angeles (Long Beach) they made your day. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

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Bad credit and still got the vehicle we wanted!!

When I tell you we received the royal treatment from when we first walked through the door all the way to when we closed the deal!!! Hayden and Jerome gave us 5 star treatment and made a deal with us even though we had problematic credit. We left with the suv we wanted!!

Bad credit and still got the vehicle we wanted!!

When I tell you we received the royal treatment from when we first walked through the door all the way to when we closed the deal!!! Hayden and Jerome gave us 5 star treatment and made a deal with us even though we had problematic credit. We left with the suv we wanted!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Christina Williams we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Los Angeles (Long Beach). Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Los Angeles (Long Beach) they made your day. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

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