Reviews
The folks here are friendly.
The folks here are friendly. I had a problem after the purchase, but everyone stepped up to help. Especially, Mr. Andy Kirschenbaum, was there to see problem solved!
The folks here are friendly.
The folks here are friendly. I had a problem after the purchase, but everyone stepped up to help. Especially, Mr. Andy Kirschenbaum, was there to see problem solved!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words and are glad our team could assist. At Kunes Chrysler Dodge Jeep RAM of Platteville, we strive to ensure every experience is as smooth as possible. Thank you for choosing us.
I have never had a worse experience in purchasing a
I have never had a worse experience in purchasing a vehicle than I had with dealing with this dealership. When I arrived I walked through the showroom 5 times before I was approached about why I was there even though there was 5 or more salespeople sitting at their desks looking out the window. When I finally talked to a salesman and he got me the price on the vehicle that I wanted we agreed to the price and would pick up the vehicle a week later. When I came to pick up my vehicle the process took more than two hours even though I was paying cash. I was billed $500.00 more than the quoted price and when questioned about it I was told that it was due to the amount of sales tax that had to be withheld, a lie. The business manager that I had to deal with proceeded to tell me lie after lie about what was taking so long and about the amount of license fees that were withheld that any over amount would be returned promptly. I will never return to this dealership and would not recommend this dealership to anyone.
I have never had a worse experience in purchasing a
I have never had a worse experience in purchasing a vehicle than I had with dealing with this dealership. When I arrived I walked through the showroom 5 times before I was approached about why I was there even though there was 5 or more salespeople sitting at their desks looking out the window. When I finally talked to a salesman and he got me the price on the vehicle that I wanted we agreed to the price and would pick up the vehicle a week later. When I came to pick up my vehicle the process took more than two hours even though I was paying cash. I was billed $500.00 more than the quoted price and when questioned about it I was told that it was due to the amount of sales tax that had to be withheld, a lie. The business manager that I had to deal with proceeded to tell me lie after lie about what was taking so long and about the amount of license fees that were withheld that any over amount would be returned promptly. I will never return to this dealership and would not recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I have never had a worse experience in purchasing a
I have never had a worse experience in purchasing a vehicle than I had with dealing with this dealership. When I arrived I walked through the showroom 5 times before I was approached about why I was there even though there was 5 or more salespeople sitting at their desks looking out the window. When I finally talked to a salesman and he got me the price on the vehicle that I wanted we agreed to the price and would pick up the vehicle a week later. When I came to pick up my vehicle the process took more than two hours even though I was paying cash. I was billed $500.00 more than the quoted price and when questioned about it I was told that it was due to the amount of sales tax that had to be withheld, a lie. The business manager that I had to deal with proceeded to tell me lie after lie about what was taking so long and about the amount of license fees that were withheld that any over amount would be returned promptly. I will never return to this dealership and would not recommend this dealership to anyone.
I have never had a worse experience in purchasing a
I have never had a worse experience in purchasing a vehicle than I had with dealing with this dealership. When I arrived I walked through the showroom 5 times before I was approached about why I was there even though there was 5 or more salespeople sitting at their desks looking out the window. When I finally talked to a salesman and he got me the price on the vehicle that I wanted we agreed to the price and would pick up the vehicle a week later. When I came to pick up my vehicle the process took more than two hours even though I was paying cash. I was billed $500.00 more than the quoted price and when questioned about it I was told that it was due to the amount of sales tax that had to be withheld, a lie. The business manager that I had to deal with proceeded to tell me lie after lie about what was taking so long and about the amount of license fees that were withheld that any over amount would be returned promptly. I will never return to this dealership and would not recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall sales experience and interaction with our team. Can you please contact me at your earliest convenience? Best, Andy Kirschenbaum General Sales Manager Kunes Chrysler Dodge Jeep Ram of Platteville andy.kirschenbaum@kunes.com
Pleased with the new car buying process.
Pleased with the new car buying process. Easy to work with. Won't hesitate to seek them out to purchase another vehicle when the time comes.
Pleased with the new car buying process.
Pleased with the new car buying process. Easy to work with. Won't hesitate to seek them out to purchase another vehicle when the time comes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brad, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very professional in every aspect.
Very professional in every aspect. All my dealings whether buying or having service has been a good experience
Very professional in every aspect.
Very professional in every aspect. All my dealings whether buying or having service has been a good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very polite friendly good service and have a very nice
Very polite friendly good service and have a very nice dealer ship good selection on the lot!
Very polite friendly good service and have a very nice
Very polite friendly good service and have a very nice dealer ship good selection on the lot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Always honest and work with me to be able to afford the
Always honest and work with me to be able to afford the service. Love kunes.
Always honest and work with me to be able to afford the
Always honest and work with me to be able to afford the service. Love kunes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kunes was a GOD send we were out of state travelers who
Kunes was a GOD send we were out of state travelers who broke down on the Wednesday before thanksgiving they were able to repair our truck on short notice and even let us stay inside with our dog as it was cold day to be sitting outside for hours. Thank you very much The stranded travelers
Kunes was a GOD send we were out of state travelers who
Kunes was a GOD send we were out of state travelers who broke down on the Wednesday before thanksgiving they were able to repair our truck on short notice and even let us stay inside with our dog as it was cold day to be sitting outside for hours. Thank you very much The stranded travelers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your kind words about Kunes Chrysler Dodge Jeep RAM of Platteville. We're glad our team could help you and your dog during your travels. Safe journeys ahead!
Outstanding sales and service.
Outstanding sales and service. Excellent price on a new vehicle. I would highly recommend this dealership for anyone's next purchase of a vehicle. Excellent working with both the salesman Sam and GM Andy, I walked in at 4pm they close at 6pm and I walked out with my new vehicle at 8pm what more can you ask for from a sales department.
Outstanding sales and service.
Outstanding sales and service. Excellent price on a new vehicle. I would highly recommend this dealership for anyone's next purchase of a vehicle. Excellent working with both the salesman Sam and GM Andy, I walked in at 4pm they close at 6pm and I walked out with my new vehicle at 8pm what more can you ask for from a sales department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very quick response to set up an appointment.
Very quick response to set up an appointment. Once I was there they were very friendly and quick to get the vehicle in to repair it. The repair was done quickly and I was on my way.
Very quick response to set up an appointment.
Very quick response to set up an appointment. Once I was there they were very friendly and quick to get the vehicle in to repair it. The repair was done quickly and I was on my way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair