Reviews
The trade offer was insulting.
The trade offer was insulting. Not even half of rough trade in value for a car with low miles no damage and excelant mechanical condition. Then gave a spill of how their market justified low ball trade. Gobity goop talk.
The trade offer was insulting.
The trade offer was insulting. Not even half of rough trade in value for a car with low miles no damage and excelant mechanical condition. Then gave a spill of how their market justified low ball trade. Gobity goop talk.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for bringing this matter to our attention. We have made the appropriate members of the management team aware of the situation and we will be diving further into it. Please expect to hear from us soon. We appreciate your feedback.
I recently bought a new Buick Encore GX ST from Dan
I recently bought a new Buick Encore GX ST from Dan Cummins in Georgetown. My salesmen, JB, was fantastic. I felt very taken care of and left with a positive experience. I would definitely recommend this dealership.
I recently bought a new Buick Encore GX ST from Dan
I recently bought a new Buick Encore GX ST from Dan Cummins in Georgetown. My salesmen, JB, was fantastic. I felt very taken care of and left with a positive experience. I would definitely recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this wonderful review, Jac! We are so glad you had a great experience with JB, and we greatly appreciate your recommendation. Enjoy your new Buick Encore GX ST!
I can say that in the end they offered me a good deal for
I can say that in the end they offered me a good deal for trading in my car snd making a purchase. I was offended by feeling pressured to make a decision,, . The old ploy of bringing in someone new to the dealing was off putting to me. However,, if i had taken their final deal,, i think i would have been pleased, but the journey there was not pleasant,.
I can say that in the end they offered me a good deal for
I can say that in the end they offered me a good deal for trading in my car snd making a purchase. I was offended by feeling pressured to make a decision,, . The old ploy of bringing in someone new to the dealing was off putting to me. However,, if i had taken their final deal,, i think i would have been pleased, but the journey there was not pleasant,.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your business and thank you for your feedback. We are sorry to see you did not have a 5 star experience with us on your most recent visit. We will let a manager know and look into this further. Please let us know if there is anything else we can do for you!
I was fortunate enough to have been assigned Carl
I was fortunate enough to have been assigned Carl Zepniewski to help me with my purchase of a new 2025 Jeep Rubicon. I’m not the easiest customer as I have a lot of questions and I take my time deciding large purchases. Every step of the way Carl was quick to respond to my text questions, polite and bent around corners to put a deal together which I consider to be the best I could find within a few hundred miles. After over an hour drive to the dealership, things were handled professionally with my trade. I could not be happier with the Jeep and my overall buying experience at Dan Cummins Georgetown. I will likely give first dibs to this dealer and Carl specifically in the future for any vehicles I am looking to buy that can be found on their lot. If you are looking to buy from this dealer, I’d recommend contacting Carl first for motivated service, a polite and friendly demeanor and clear knowledge of the products he is selling. 5 star buying experience.
I was fortunate enough to have been assigned Carl
I was fortunate enough to have been assigned Carl Zepniewski to help me with my purchase of a new 2025 Jeep Rubicon. I’m not the easiest customer as I have a lot of questions and I take my time deciding large purchases. Every step of the way Carl was quick to respond to my text questions, polite and bent around corners to put a deal together which I consider to be the best I could find within a few hundred miles. After over an hour drive to the dealership, things were handled professionally with my trade. I could not be happier with the Jeep and my overall buying experience at Dan Cummins Georgetown. I will likely give first dibs to this dealer and Carl specifically in the future for any vehicles I am looking to buy that can be found on their lot. If you are looking to buy from this dealer, I’d recommend contacting Carl first for motivated service, a polite and friendly demeanor and clear knowledge of the products he is selling. 5 star buying experience.
- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience with Dan Cummins and Carl. We always want to provide our customers with an amazing customer experience and try to satisfy their every need. We are happy yours were met and we look forward to assisting you in the future!
The salesman I worked with was great very helpful didn’t
The salesman I worked with was great very helpful didn’t feel pressured to buy
The salesman I worked with was great very helpful didn’t
The salesman I worked with was great very helpful didn’t feel pressured to buy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star rating! We always want to hear back from our clients and we're glad you had such a positive experience with us. Enjoy your new vehicle!
My husband purchased a 2016 dodge ram on the 17th and we
My husband purchased a 2016 dodge ram on the 17th and we had such a good experience that we turned around and purchased a 2018 Chevy Colorado for myself the 30th. Michael McMackin was a salesman both times. He done an amazing job, was very professional but also made our 3 year old son feel like he was just as much a part of the purchase. Couldn’t have asked for a better experience!
My husband purchased a 2016 dodge ram on the 17th and we
My husband purchased a 2016 dodge ram on the 17th and we had such a good experience that we turned around and purchased a 2018 Chevy Colorado for myself the 30th. Michael McMackin was a salesman both times. He done an amazing job, was very professional but also made our 3 year old son feel like he was just as much a part of the purchase. Couldn’t have asked for a better experience!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this 5-Star rating, Shawn and Tarena! We always want to hear back from our clients and we're glad you and your family had such a positive experience with us! Our team strives to deliver an excellent experience, and we are glad you found this to be the case with Micheal. If you have further needs or questions, please reach out! Have a great day.
I contacted this dealership for an online purchase of a
I contacted this dealership for an online purchase of a Ram 2500 that I saw on Car Guru. They ran my credit for financing, I was approved and said they would send the paperwork to finalize the deal. They called me back a few hours saying the truck had been sold, but they had other trucks in the similar price range( they did not). Total waste of time I believe they never intended to sale that truck to me and tried to bait and switch me!! Stay clear of this dealership!!
I contacted this dealership for an online purchase of a
I contacted this dealership for an online purchase of a Ram 2500 that I saw on Car Guru. They ran my credit for financing, I was approved and said they would send the paperwork to finalize the deal. They called me back a few hours saying the truck had been sold, but they had other trucks in the similar price range( they did not). Total waste of time I believe they never intended to sale that truck to me and tried to bait and switch me!! Stay clear of this dealership!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We are sorry there was miscommunication and the vehicle you were looking at was sold before you arrived. We have made the appropriate members of the management team aware of the situation and we will be diving further into it. Please expect to hear from us soon. We appreciate your feedback.
Great friendly service our sales person Andrew smith was
Great friendly service our sales person Andrew smith was very helpful and nice thanks very much :)
Great friendly service our sales person Andrew smith was
Great friendly service our sales person Andrew smith was very helpful and nice thanks very much :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maria, thank you so much for this 5 star review! We are thrilled to see that you enjoyed working with Andrew! We appreciate you being a customer and look forward to seeing you again!
I worked with Darrell Cross for the second time recently.
I worked with Darrell Cross for the second time recently. He had a specific vehicle ready for to inspect and test drive when I I arrived shortly before the appointment time. Unfortunately that vehicle wasn't quite what I wanted so Darrell used my criteria to find several other options, one of which fit my needs and wants. That was followed by acceptable terms . I am very satisfied with the entire process. Dan Cummins large inventory pretty much guaranteed a vehicle for me. I don't see myself dealing with anyone else in the future
I worked with Darrell Cross for the second time recently.
I worked with Darrell Cross for the second time recently. He had a specific vehicle ready for to inspect and test drive when I I arrived shortly before the appointment time. Unfortunately that vehicle wasn't quite what I wanted so Darrell used my criteria to find several other options, one of which fit my needs and wants. That was followed by acceptable terms . I am very satisfied with the entire process. Dan Cummins large inventory pretty much guaranteed a vehicle for me. I don't see myself dealing with anyone else in the future
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Charles! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.
After visiting several car lots here in Lexington, I
After visiting several car lots here in Lexington, I decided to visit Dan Cummins of Georgetown. My salesman, Michael McMackin treated me like we have known each other for years. He was nice, courteous and listened to what I was wanting instead of forcing me to spend my money on something I was not going to be happy with. My transaction took awhile (because I'm picky lol) but he followed up with me by calling me and sending me pictures of cars he thought I may like which only made me trust him as my salesman. I could say a lot about Mike but most of all I want to say THANK YOU!!! FOR YOUR HELP! I'm very happy with my new ride my friend. Keep up the good work YOU ROCK!!
After visiting several car lots here in Lexington, I
After visiting several car lots here in Lexington, I decided to visit Dan Cummins of Georgetown. My salesman, Michael McMackin treated me like we have known each other for years. He was nice, courteous and listened to what I was wanting instead of forcing me to spend my money on something I was not going to be happy with. My transaction took awhile (because I'm picky lol) but he followed up with me by calling me and sending me pictures of cars he thought I may like which only made me trust him as my salesman. I could say a lot about Mike but most of all I want to say THANK YOU!!! FOR YOUR HELP! I'm very happy with my new ride my friend. Keep up the good work YOU ROCK!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your 5 Star experience with us! We are so glad to see that you had a positive experience with us! Thank you for your review, we appreciate your business! We look forward to assisting you again in the future, Steve!