HGreg Nissan Kendall

I want to share my experience as a satisfied customer of Hgreg Nissan Kendall. I was not entertaining the purchase of a vehicle as I thought that my credit score would not be sufficient. We initially went to another Nissan dealer where our credit was ran & we got a round about figure of how much our payments would be, it was not in our budget so we decided to leave & not make a deal. I then thought about Hgreg Nissan Kendall. I was extremely hesitant about reaching out to Hgreg Nissan Kendall as they are soooo far from me. I went ahead and made the phone call, I spoke to the salesman (Joe Torres) where he assured me they would beat or at least try to make a deal I couldn't walk away from. He accommodated me as much as he could via the phone so I wouldn't have to make a trip down there if I wasn't completely content. He gathered all the required information from me as well as exchanging the vehicles info with me so I could get insurance quotes to make sure I was within my budget. I felt so bad as I had so many questions & concerns however he answered all my calls & professionally put to rest all doubts/confusions I may of had. After an exhausting 5 days of back & forth communications, number configurations & insurance changes I was convinced to come in & make a deal. The professionalism was at an all time HIGH. From the salesmen: Joe Torres & Ismael Costafreda, the Finance director: Darryl Garrib & the Finance Manager Zadiel Alfonso. My entire experience was nothing less than EXCELLENT! So EXCELLENT that we purchased 2 vehicles. I will definitely recommend to ALL family, friends, coworkers & anyone else I can spread the excellent experience to! 5 STARS!!!!!!

Excellent client experience from beginning to end. Ricardo Chavez and TEAM made the entire process from auto selection to leasing memorable. Highly recommend dealership for your next lease/purchase.

As always excellent service I have lease many vehicles from this dealership and this team have always provide me with the best service Thanks for everything

My car salesman yoarkys nunez was outstanding and excellent with me. He is very knowledgeable and helpful. I had the best experience that I ever had.

This dealer is a joke. I have a Nissan Sentra 2017 with 40K miles. Only 3 years old.... The water to clean the windshield doesn’t come out. They’re telling me that it’s my fault for putting just water on it and not the (special blue water for windshield) and try to charge me over $200 to fix it when I am paying for a bumper to bumper warranty that supposedly I was told it was going to cover everything at the time I purchased. Be aware of this people there not honest!!

WARNING........DO NOT TAKE YOUR CAR HERE FOR SERVICE. I took my Nissan Frontier for a diagnostic check cause it kept stalling and they gave me a diagnosis of faulty catalytic converters. They wanted to charge me $4200 to to complete the job, obviously that was an outrageously/ridiculous price, so I ordered the parts myself and had a certified mechanic put them on for me. After the mechanic took the catalytic converters out he told me the inside looked fine so he did not believe they were defective. Sure enough, after everything was on, the car still had the same problem. The mechanic came to the conclusion that it was the trucks ECU that was not working. I called Nissan and spoke to a manger by the name of Rudy and I explained to him how they had misdiagnosed my truck so I requested a refund to help cover for all the unnecessary expenses due to their incompetence. He rudely refused and said they are not responsible for misdiagnosing my truck. On a positive note, the service advisor, Liandy, who assisted me was very professional, helpful and understanding. Rudy should learn from him.

WARNING........DO NOT TAKE YOUR CAR HERE FOR SERVICE. I took my Nissan Frontier for a diagnostic check cause it kept stalling and they gave me a diagnosis of faulty catalytic converters. They wanted to charge me $4200 to to complete the job, obviously that was an outrageously/ridiculous price, so I ordered the parts myself and had a certified mechanic put them on for me. After the mechanic took the catalytic converters out he told me the inside looked fine so he did not believe they were defective. Sure enough, after everything was on, the car still had the same problem. The mechanic came to the conclusion that it was the trucks ECU that was not working. I called Nissan and spoke to a manger by the name of Rudy and I explained to him how they had misdiagnosed my truck so I requested a refund to help cover for all the unnecessary expenses due to their incompetence. He rudely refused and said they are not responsible for misdiagnosing my truck. On a positive note, the service advisor, Liandy, who assisted me was very professional, helpful and understanding. Rudy should learn from him.

Lied to me to get me in the door, used car Mgr. acknowledged they lied to me, and told me they were still giving me the best deal out there. They knew I was driving from 3 hours away. Very upsetting, would never do business with this place.

THEY PAID ME WHAT WAS DISCOUNTED FROM MY ACCOUNT BY A MISTAKE, I WENT TO HH GREG NISSAN KENDALL TALKED WITH THE MANAGER BY PHONE BEFORE, ARRIVING THERE THEY GIVE ME THE CHECK AND IT'S ALL SOLVED.

I regret buying my car from there I wish I can take back the day I walked in that dealership. I bought a jeep compass 2018 40k miles supposed to be in perfect condition. I paid around 18k including the warranty ( which was a complete waste btw) the price was way out of my budget but I figured it is worth it since its a company I can rely on. boy was I wrong. the first day I brought the car home there was a problem with the alarm, it kept on going on every 20 minutes. I ended up leaving the car unlocked and for a month the problem was solved. a month later the alarm was back and again every 20 minutes it would go on. I called my dealer who said they can't fix the issue because apparently my warranty only started 3 months after I bought the car. After calling MANY TIMES they decided to finally help us and fix the issue. Less than a month later, another problem started with the car and this time a more serious problem. THE CAR TURNS OFF IN THE MIDDLE OF DRIVING, the gas stops working while driving and the car turns off out of nowhere. I can't believe I paid such a high price for this xxxxty car, I bought the car less than 4 months ago, these are all problems they had to know before selling the car but didn't bother telling me. they are liars, scammers and If you looking for a new car I would NOTTTT recommend buying a car from them. Hope my review helped to any future people who consider buying from them. Let me save you time. DONT.