Reviews
I was super impressed with this dealership its HUGE.
I was super impressed with this dealership its HUGE. I went in wanting to purchase a Nissan Frontier. The customer service was exceptional. Teresa was my sales personnel she was very knowledgeable and kind. I would have to say the finance department could use a little work on providing faster assistance. Despite finance department I was very happy with my shopping experience . Definitely coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hey!
Hey! I just wanted to share my experience buying a car. Teresa was absolutely amazing—so helpful and patient throughout the whole process. Thanks to her, I drove away in the car I really wanted! 😊
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recibí un trato amable y respetuoso, fuí atendido por
Recibí un trato amable y respetuoso, fuí atendido por Guillermo un vendedor muy profesional durante la prueba de manejo y después en los trámites de la compra, muchas gracias
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was initially quoted nearly 26k for a Nissan Versa!
Was initially quoted nearly 26k for a Nissan Versa! While the MSRP was 20k and they even gave a "discount". They have this package that they sell for 1,999 which is just ridiculous and you have to buy it, even if you don´t want/ need them to fill your tires with nitrogen among other ridiculous stuff. Then they quoted us a 2019 Sentra for 11k with a broken bumper! but guess what? the final price comes up to 17k!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Bought a used car at nissan kendall for my daughter first
Bought a used car at nissan kendall for my daughter first car. 1 week later took the vechicle to get a diagnostic from a 3 party. Found some many discrepancy bad alex,bad sensors and still the vechicle check lite came on,after nissan serviced this vechicle. It was at the dealership for two weeks correction because supposely the vechicle was checked before they sold it according to the sale person,that every vechicle that leaves the lot are all sercice. NOT IN THIS CASE.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Excellent customer service.
Excellent customer service. By Meylyn Borjas and. MARIANO COLMENERO at the service department. Very Fast. Nice communication. Above and Beyond!!!!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The car only a few months later had issues with the check
The car only a few months later had issues with the check engine light and the AC was busted. The car is 10k and the fixes alone were 1.3k for the check engine and 4.5k to fix the AC. I bit the bullet and got the check engine fixed for 1.3k just to then have the car returned to me in much WORSE conditions as the car battery even turned off on me while driving. I sent the car back and the service director Julio in 2 minutes knew what was wrong with the car and even admitied that it is too early for the AC to be having these issues. They decide to fix the rest of the issues that should’ve been fixed on the first visit and zero reimbursement for the inconvenience. Then Julio spoke with the GM Chris who then tried to flip the issue on me even tho the only people that have serviced the car is their service team. He then said he would speak with his team to see what they can do. The best they can do is bring down the cost of the AC to 2k which is still expensive but I can afford it. So i then bring the car in on a Tuesday for the fix and leave it there. Radio silence for a few days, so I go ahead and call in to check. Now just to find out the piece they need for the repair is on backorder. If I never called, I would’ve never been notified. Then I am told they will call me back that same day inregards to a loaner car. Again radio silence for a few days so I have to call back in. Just to find out that there are no loaner cars available. If I never called them, I would never be noticed. I had to request for my car back in the same condition it was in so I can drive to work after I spent a whole week wasting money on Uber and Lyft to get around. Not once have I been offered any assistance for the inconvenience or any communication from the service team and I have spoke with Julio the director of Service, Ariel the manager in sales and The general manager Chris and NO ONE in upper management here has provided any help. Please do NOT buy a car here. They may provide a good deal but the cars are not serviced correctly and you will end up paying more in repairs then for the car. For the same money I have spent, I could’ve gotten a brand new car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Made an offer and never got a response to the offer.
Made an offer and never got a response to the offer. Would have appreciated a response.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Erik Martínez Thank you for serving me on Thursday,
Erik Martínez Thank you for serving me on Thursday, excellent service. thank you so much
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hola le recomiendo mucho al vendedor Erick Martínez por
Hola le recomiendo mucho al vendedor Erick Martínez por su buen trato y amabilidad 100% garantizado muy buenos carros ubicados en la Nissan Kendall
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase