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Imperial Toyota

(1,388 reviews)
Visit Imperial Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00am–6:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (508) 905-5217 (508) 905-5217
Used (508) 905-5216 (508) 905-5216
Service (508) 488-9449 (508) 488-9449

Reviews

(1,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Toyota from DealerRater.

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Amer and Alvin were both very helpful and accommodating.

Amer and Alvin were both very helpful and accommodating. Dealership was very busy, but they kept things moving and got it done.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service by Jarett.

Great service by Jarett. He was very helpful and answered all my questions with understandable answers.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I bought a new 2024 Toyota Corolla from Imperial Toyota

I bought a new 2024 Toyota Corolla from Imperial Toyota in Milford, MA. I was treated very kindly by the salesman, Hani Arian. He wasn’t pushy and I was offered a fair price for the car I wanted. Since buying the Corolla the service at Imperial has been excellent and the service done quickly. Everyone I meet is friendly and helpful. I’m very pleased with the Corolla. It drives well and should last me for years. I’d recommend anyone who’s looking for a used or new car to check out the Toyotas at Imperial Toyota.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I came for a oil change and sticker for my car 3/24/25 I

I came for a oil change and sticker for my car 3/24/25 I received awesome service from EUGENE DESROCHES he was efficient and professional in regards to the service I needed for the oil change my plate needed to be reordered the person doing the sticker stated slightly dull EUGENE DESROCHES was very knowledgeable about this and recommended to go RVM in Milford Ma to assisted me which I did and received a temp plate until new came in I went back to dealership per recommendation of RVM to get a sticker which I did and they took me right and received my sticker and I was very satisfied customer on leaving the service department thank you again for awesome service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They are always very efficient and professional and help

They are always very efficient and professional and help me with any questions I have relating to my Mazada

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Imperial was very easy to work with.

Imperial was very easy to work with. Fawad and Hany were both professional, friendly, and very knowledgeable. No high pressure tactics, and an emphasis on earning our business. I will be working with them again in the near future when my wife is ready to purchase her next vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Happy to say my experience with Imperial was excellent.

Happy to say my experience with Imperial was excellent. The GSM Bob was great, helped me find and process the vehicle in a day. Looking forward to a long relationship.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fawad and Eric were amazing !

Fawad and Eric were amazing ! Family owned amazing! Highly recommend to go check out a car there !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Imperial had a used truck that I was interested in so my

Imperial had a used truck that I was interested in so my wife and I took a ride (over an hour) to check out the truck. Fawad was the sales representative that we were put in contact with upon arriving. He was very polite and super accommodating with showing us the truck. The truck turned out to be a no go for us so we talked about a new RAM versus used. We worked through several different options but we were not able to make a deal. My wife was interested in a Sienna so we then shifted to looking into one. Again, he was super accommodating showing us several. We did not walk away with making a deal that day but we really enjoyed working with him. After a week or so of searching for vehicles we decided that we wanted a Grand Highlander so drove back out to see Fawad and made a deal for one. We certainly could have used a dealership local to us but we felt that he deserved our business. We highly recommend Fawad and the Imperial Toyota dealership. Both deserve this 5 star review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I just came in to inquire and he and his team found me a

I just came in to inquire and he and his team found me a deal that works for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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