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Fields Lexus Glenview

(2,848 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,848 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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comfortable

I enjoy bringing my car to the dealer to have Malinda take care of me. I am always offered a loaner but I love to wait and read in the comfortable lounge. There are plenty of refreshments offered and a warm fireplace. Malinda is always very inviting. I will continue to service my car at BREDEMANN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to know you enjoy your visits for service. We look forward to many more enjoyable experiences with you in the future. Thank you for your kind review!!

Wonderful as always.......

Wonderful as always- this is a genuine, good team of workers that make the dealership experience more pleasant- they always do a great job- good job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Joanna. Please do not hesitate to call us if you have any questions or concerns!

Martha & Malinda Service Techs

Martha & Malinda are the best service techs at Bredemann Lexus. I only schedule my service appointments with them. I get in at a time that is convenient for me. If I need a loaner, there is always one waiting for me. And they will always recommend any service that will prevent major maintenance down the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! It's so great to read your review and to know you have has many enjoyable experiences working with our service staff. We look forward to seeing you around the dealership and assisting you with any vehicle needs you may have!

#1 service

Martha is my go to service advisor. She is friendly, efficient and knowledgable. I will continue using Bredemann as my service dept . They are truly the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you your kind review!!

Malinda is fantastic

Malinda is the only reason to go to bredemann Lexus! Keep up the great work. Will always come back and visit bredemann for my service work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. We are so happy to hear Malinda has always been a joy to work with!

Kind Staff

I stopped by the dealer without an appointment for a body estimate and was greeted promptly by Malinda. She had an estimate written and I was able to drop off my car for repairs on the fly. Malinda is warm and friendly and very efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review Jay! We look forward to seeing you around the dealership and assisting you with any vehicle needs you may have in the future!

Martha & Melinda

Martha & Melinda are my favorite service techs. They make sure everything is complete to my satisfaction. They also let me know if my vehicle will need any special service to help prevent costly future maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. If you have any questions or concerns, please do not hesitate to give us a call, we are always happy to help!

excellent service

I was in a bind on Wednesday afternoon with car not starting. Malinda had my car towed and the alternator replaced within a few hours. I was happy to wait esp with all of the great amenities the dealer offers! I was back on the road for the holidays! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to read your review and to know Malinda was able to take care of your vehicle needs. Please do not hesitate to contact us if you have any questions or concerns, we are always happy to assist! Thank you for your kind review Chelsea!

Best Service Dept

Martha at Lexus always goes above and beyond! I had an emergency on a busy holiday weekend but as soon as I pulled in for service Martha greeted me promptly apologizing for the delay of pulling in on a busy Monday morning. She was friendly and efficient making sure I was out within an hour due to my limited time availability. Thanks Bredemann for all that you do!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. We are so pleased to hear you enjoyed your visit while working with Martha!

Fast, friendly and caring

Bredemann Lexus service department is by far the best! Martha and Melinda are quite the team! Nothing better then being treated with the highest level of professionalism in a quick and efficient way. Even on a hectic day the young gals helped me get into my loaner car with all my belongings quickly so I can get to work on time. This will always be my favorite dealer hands down!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear both Malinda and Martha were able to assist you during your service visit and give you such an enjoyable experience! Thank you for taking the time to leave us this kind review.