Reviews
Very kind .
Very kind . Chris is very nice and give me a service that I needed. Thanks
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving Fields Lexus Glenview a four-star review and giving a shoutout to Chris.
I took my car into the Fields service department due to
I took my car into the Fields service department due to my check engine light being on. They checked and found that the gas cap wasn’t secured properly causing the like to come on. When I went to the shop to pick my car up, I was told the bill was$267.00. Of course I hit the ceiling at the cost of tightening the gas cap. I was then told they replaced it. (Big deal). With that price I asked for the service manager, but he wasn’t there, and would be in on Monday (this was on Sat). I paid to get my car, and on Monday called and spoke with the service manager, who reviewed everything and He took off $100.00. The bottom line is get the cost before you ok the service . As you and I know the remaining cost was still too much.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Murray, I understand your frustration with the cost of service. It's good to hear that you were able to get some reduction after speaking with the manager. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Anastasia Stergiou - Service Director - 8475105460
I have been a Fields customer for a decade (Formerly
I have been a Fields customer for a decade (Formerly Brenneman). I have found there sevice as a purchaser and as service client o be constantly excellent. The environment and amenities are superb and the personal professional. Keep up the good work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nathan, we're delighted to hear that you've had consistently excellent experiences with us at Fields Lexus Glenview. Thank you for your loyalty and kind words!
Howard Meron gave me an excellent technology lesson
Howard Meron gave me an excellent technology lesson today. I’m appreciative of his expertise and his patience with a non-techie. He is a wonderful resource.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service as always from Marvin Dumanlang -
Great service as always from Marvin Dumanlang - professional and efficient- always a pleasure to deal with Marvin
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dorothy, we're delighted to hear that Marvin provided you with professional and efficient service at Fields Lexus Glenview. Thanks for the positive feedback!
Helpful acknowledgeable personnel in pleasant
Helpful acknowledgeable personnel in pleasant surroundings. Will always go back there to enjoy the food and beverages.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, we're delighted to hear you enjoyed the atmosphere and service at Fields Lexus Glenview. We look forward to welcoming you back for more great experiences!
This dealers are very respectful and polite.
This dealers are very respectful and polite.They really know their job..Their approach is very encouraging and impressive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're delighted to hear that our team at Fields Lexus Glenview provided respectful and impressive service. We appreciate your support!
I am so pleased that this dealership has Howard Meron to
I am so pleased that this dealership has Howard Meron to help those of us who were not born yesterday to understand the new technology in today's cars. When I bought my Lexus in 2021, Howard was there to help me understand and use the new technology. When I bought my iPhone in July, 2024, Howard was there to help me set up my phone and make use of the new bells and whistles, especially those that would keep me safe on the road. A big thanks to Howard and the Fields dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're delighted to hear that Howard has been such a valuable resource in helping you with both your Lexus and iPhone at Fields Lexus Glenview. Your safety and satisfaction are our top priorities, so it's great to know you're well taken care of!
Excellent service and follow up.
Excellent service and follow up. Extraordinary faculty to wait for car including breakfast and lunch served.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're delighted to hear that our service and amenities at Fields Lexus Glenview met your expectations. We look forward to serving you again soon!
Recently had regular service at Fields, Melinda was great
Recently had regular service at Fields, Melinda was great from beginning to end. Got me a loaner quickly & I was super impressed! Thanks again for taking care of me & being so gracious.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tracy, we're delighted to hear that Melinda provided such excellent service during your visit at Fields Lexus Glenview. Thanks for sharing your experience!