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Byers Imports Pre-Owned Center

(277 reviews)
Visit Byers Imports Pre-Owned Center
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(614) 932-2190 (614) 932-2190

Reviews

(277 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Imports Pre-Owned Center from DealerRater.

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Great

Very informative salesman and finance manager probably the best time I had at a car dealership my vehicle was clean and ready to go very happy about my experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports, we greatly appreciate your review and support! We ask that you please give us a call if there is ever anything we can do to help!

Best car buying experience ever.

I have looked for a Toyota Sequoia for 2 years and finally found a beautiful one at a great dealership for a great price. Located on Autotrader, check for availability and Derek Hall contacted me almost immediately. Before intones it I was at Byers's, having a no pressure appointment and drove home with my Sequoia. The team at Byers wants to put you in the car of your dreams and work hard to do so. I am a fan forever. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports, we are pleased to hear our team could provide an exceptional experience for you! We greatly appreciate your review and support!

Comfortable experience with ZERO pressure!

Derek and Heath were great to work with. I was not expecting to buy the Honda Accord I went to look at but when offered an unexpected deal, it was too good to pass up. Derek and Heath were willing to work with me with no pressure at all. Heath even found me a better rate than my military bank offered me. I will recommend to other family and friends in the near future who are in the market for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We greatly appreciate your review and support!

Great buying experience!

Derek was very helpful and friendly. He gave us his undivided attention throughout the entire buying experience, despite the dealership being very busy. He was very thorough and made sure that we had accurate answers to our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports, we greatly appreciate your review and support!

Easy breezy

They had the car I inquired about ready and waiting for me when i showed up. Worked with me on a fair price. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports!

Great salesmen!

I just purchased a 2018 Ford Focus ST from their used car lot. Derek went across the street to take pictures of the car before the pictures were uploaded online and before the car was even on their lot. As if that wasn't a great start for a new customer, Derek then came in on his day off in order to meet with me and talk about the car. Both Derek and Heath were able to work with me in trading in my old car and finding a budget that would work for me. Very professional and knowledgeable salesmen. Highly recommend this used car lot for anyone looking for a used car in great shape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Thank you for choosing Byers Imports, we are thrilled to hear that Derek and Heath were able to provide a great experience for you! WE hope that you love your new vehicle, and we ask that you please let us know if there is ever anything we can do to help!

Very nice & courteous staff with great customer service.

Was very pleased with our customer service with Derek Hall, he followed up with us from the time we contacted him until the time we arrived. He got us a great rate on purchasing our new vehicle & made it very hassle free, easy & convenient. He also took care of the couple very minor things that needed done to the vehicle while we were there, which took very little time. I would definitely recommend Byers Imports to family & friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports, we are pleased to hear that Derek and Heath were able to provide a wonderful experience for you! We greatly appreciate your review and support and we ask that you please give us a call if there is ever anything we can do to help!

No hassle, super friendly staff, great experience!

I researched used vehicles online and found one that I was interested in that Byers had available. I exchanged a few emails with questions that I had and Lauren answered all my questions, was friendly and got back to me right away. I went to the dealership having done all of my math and knowing what I kind of agreement I wanted to leave with. Byers not only worked with me on that but gave me an even better rate than I was looking for. And as I bonus, I love my Tiguan even more than I imagined I would!! Thanks Byers team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports, we are pleased to hear we could deliver an exceptional experience for you during your visit. We ask that you please give us a call if there is ever anything we can help with! We hope you love your new Volkswagen Tiguan! The Byers Imports Team

Quick Process

After picking the car out, I was in and out within 2 hours. That’s much better than the half day process I’m used to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Simple process, straight forward.

This was legitimately the simplest and most straight forward purchase I’ve made in a long time. Derek assisted me along the way, allowed and arranged to take the car to an independent facility for testing, and worked with my financing to make it simple to get the car. Easy and perfect. No complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!