Byers Imports Pre-Owned Center

I had spent 2 1/2 weeks at 4 to 6 hours per day searching for a replacement Ford Explorer that had been totaled by a teenage drive with a learner's permit. While there are a yon of XLT models within the price range, I had a set of conditions needed to serve as a suitable replacement. I did a couple of potential vehicles but 1 didn't quite hit all the required checkmark boxes and the other was at a lot whose manager fit the "yutz from xxxx" description. Enter Derek from Bryers Import Used Car Department. He had an advertised vehicle that I found online. I wrote him with my concerns and he promptly answered. He even made a video for me showing ALL systems were functioning as one might hope for. My wife and I drove from Northern Cincinnati to the east side of Columbus to look the vehicle over. It was exactly as the ad described! Derek listens to the customer, there's no pushing AT ALL and he worked diligently to get our business. And Bryers honestly deals on their vehicles. We made what we considered a fair offer and it was accepted. No quibbling. Just honesty. If you want a quality vehicle (a vast majority of Bryers vehicles are trade ins and not auction purchases), honest dealing and a terrific salesman, Bryers Imports is your place to check out and Derek is a salesman you can have confidence in!

We worked with Derek Hall, who took the stress out of buying a car. We scheduled a test drive, and the car was out front with our name on it, ready to go. I would be happy to use them again next time I need a car.

Steve was an absolute professional getting me all the information I requested since I was purchasing from out of state. He understood and remedied all of my hesitation about the sight unseen type of purchase I was about to make, ensuring that he had my trust before he had my checkbook, so to speak. This was easily the best dealer experience I’ve had to date.

Best experience buying a car & I am 59 years old ! No pressure ,felt like they really cared ! Would definitely recommend & buy from here again

My experience at Byers Import Pre Owned Center was the best experience I've had and I have bought vehicles regularly for more that 55years. From initial contact via text message through the delivery process. Derek Hall help me by answering all my questions before we ever met. Very rare to get this level of service anywhere. Derek is a very polite, knowledgeable individual. The Byers organization should be extremely proud to have him. Mike in finance was also a very polite no nonsense guy. A true asset to their organization. I was in and out in 1.5 hours since Derek had everything we agreed to ready before i arrived. I will be back......

Byers Imports Pre-Owned Center's Jerry Entingh is a professional, polite, and well informed sales associate who is committed to assisting his customers. He guided me through every step of the sales, purchase and financing of a beautiful, reliable pre-owned Toyota Venza at the current fair market value. It was my pleasure to conduct business with a 5 star automobile dealership that has been continually in business since 1897. George M. Paree

We purchased from Derek Hall of Buyer's Imports. The experience with Derek was easy, friendly and extremely professional. Derek provided excellent communications and service. He valued our time and valued us as customers. The vehicle was prepared and ready for our arrival on time. There was a sign in the windshield with our name and appointment time listed. Derek met us at the door and welcomed us to the facility. These minor details were a reflection of the detail we feel Derek brought to the entire experience. We will come back when we need another vehicle.

Good people that work with you have an excellent service department very easy to deal with would highly recommend this dealership

I traveled over 3 hours to meet Steve Serrano at Byers Imports. From our first text, multiple phone calls, and initial meeting this was THE BEST car buying experience I have ever had. I am over 61 years of age and told my wife when I got home… I would gladly drive another 185 miles to Byers Imports to purchase another vehicle. If you are in the market for a new or used vehicle, you absolutely must consider this dealership! Thank you Steve!

I worked with Byers Porsche to purchase an SUV. The complete transaction was done via internet and telephonic means. The total experience was extremely positive as every person I dealt with was courteous and professional. In particular, my salesman, Justin Paskey, was very attentive and hardworking. His low key and professional approach made the whole process easy and void of any stress. I have only positive words for Byers dealership based on my personal experience.