Reviews
Write a reviewTraverse High Country
It was an absolute pleasure purchasing a new Traverse through Frank Torres at Jimmie Johnson Chevy. He found a vehicle at another dealer that had all of the options I wanted. He made the buying experience so easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations Beverly H on your recent new Chevy Traverse delivery and thank you for taking a moment to share your shopping experience with teammate Frank Torres while visiting our dealership. There are many choices when it comes to auto make or dealership, and not to mention who to feel comfortable with. We appreciate the opportunity to earn your business and to help find the perfect Chevy. We are proud to be a part of your Chevy ownership journey so please feel free to let us know if there are any questions! Regards, Adam Toy Social Media Coordinator Jimmie Johnson Kearny Mesa Chevy
Great Staff
Came to the dealership to trade in my car and get a used one from their inventory. Was met right at the door and was a great experience from there on out. They were very honest and forthcoming, not pushy at all. Highly recommended!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Congratulations Rizzo on your recent pre-owned purchase and many thanks for taking the time to let us know how we did during your visit to our dealership. Your time is valuable and we appreciate allowing our team to earn your business in the best possible way. Thank you again for your positive comments and recommendation. Should there ever be any inquiry or questions, please feel free to let us know what we can do to assist. Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy
Re-Flash a Body Module for my ATS
After trying to get my Cadillac in at my local service dealer failed called JJ's service and was in and out the next morning. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Nicholas for taking a moment to share of your recent experience during your Cadillac ATS service visit to our dealership. We appreciate your feedback, praise and allowing our team to earn your business. We know bringing one's vehicle in for maintenance or unexpected repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy
Finance department sucks
I'd like to offer a huge middle finger to the finance department here. Offering someone 6% with a 740 Fico is a JOKE. Then tells us we won't get better than 3.75% with our credit union. Got 2.64% in 5 minutes. After being insulted with this crap I didn't even want to do business with these clowns but the truck was for my husband. DO NOT EVEN LET THEM RUN YOUR CREDIT
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sarahw thank you for taking the time to leave us your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Jimmie Johnson's Kearny Mesa Chevrolet, we are always looking for ways to improve; thus we appreciate your input. To protect our customers privacy, we do not discuss any personal finances publicly but want to note that car dealerships are not financial lenders but loan originators. The rates are set by the various lenders that the applications are submitted to. When we were told about your credit union, we submitted your loan application to them and the rate they gave was for going through a 3rd party like a car dealership. The lower rate you got was for members going directly into the credit union and an additional discount for electing to use direct debit for the monthly payments. Both not available through our dealership. In writing, all our customers have the right to obtain their own financing. We do not bind the loan we originate as a condition of purchase. If you would be willing, we would like to have you contact our General Manager, John Segal at (858) 223-1699 to discuss ways we can better serve you in the future. Regards, Team Jimmy Johnson's Kearny Mesa Chevy
Best customer service ever! I’m impressed
Customer service outstanding !! They actually help my dream car come to life thank you !! Jenni, Nate and Michael in finance thank you again !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kim, we're so glad that we were able to go above and beyond your expectations! We're glad you had such a wonderful new Chevy shopping experience with teammate, Jenni, Michael and Nate during your visit with us! Our goal is to provide the best possible experience while at Jimmie Johnson's Kearny Mesa Chevrolet. This includes time saving processes like paperless contracting. Again, we appreciate allowing our dealership to earn your business and please feel free to let us know if there is ever anything we can do to help. Have a wonderful holiday season. Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy
Great service
I recently had the pleasure in buying a new truck from the Jimmie Johnson Chevrolet team. Sales representative Ryan Schoeneweis took great care in my experience and provided exceptional service. As well as Mike McGrath from the finance department. I’m very happy with my purchase and the staff here at Jimmie Johnson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did and for your kind review; we are happy to pass along your comments to Ryan Schoeneweis, Michael McGrath and the team here at Jimmie Johnson's Kearny Mesa Chevrolet! If you ever need anything else from us, or have any questions about your new Chevy truck, please feel free to give us a call or stop by. Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy
Went looking for a used car, bought a new car
I went looking for a used truck and bought a new one instead because of the great pricing that Jimmie Johnson Chevrolet was able to offer. Great buying experience. Would definitely recommend a visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, we're so glad that we were able to go above and beyond your expectations! The best surprises are when we are able to deliver more than what our guests came in for. We thank you again to taking a moment to let us know how we did and we appreciate your feedback and recommendation! Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy
Happy customer
We’ve been to so many dealership over the years but never found a car salesman like Lenny. He is very accommodating to our needs, understanding of our intent and best of all he was patient. He made sure we took the time to decide. He explained everything without making us feel rushed. He is calm and very, very nice. He answered all our questions and spent as much time as we needed. Please ask for him! Everyone else in the dealership that we came across are really helpful and made us all comfortable. It’s the service you can’t beat! Thank you Lenny for all your help! We’re happy to own a new car with your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We are happy to pass along your comments to Lenny Neff and the team here at Jimmie Johnson's Kearny Mesa Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy
Great dealership
Great buying experience. Nate was honest, patient and knowledgeable. Michael in finance kept things moving along with a good sense of humor and low key approach. Dealership beat another local dealer by hundreds of dollars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us and thank you for your kind words. We are happy to pass along your comments to Nate Enyedi, Michael McGrath and the team here at Jimmie Johnson's Kearny Mesa Chevrolet! If you're ever in need of more help or questions about your Chevy Bolt, please let us know! Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy
Jimmie Johnson Chevrolet
Very happy with the tech who worked on my car. Explained to me the problem and how it was fixed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Martin L. , we are proud to have provided you with such a positive experience! We're happy you found our staff to be so supportive during your experience here at Jimmie Johnson's Kearny Mesa Chevrolet. If you have any further questions, please give us a call. We're always happy to help! Regards, Adam Toy Social Media Coordinator Jimmie Johnson Kearny Mesa Chevy