Reviews
It was impressive that you finished the work on time as
It was impressive that you finished the work on time as you kindly promised.Thank you
It was impressive that you finished the work on time as
It was impressive that you finished the work on time as you kindly promised.Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star review! We're happy to hear you were impressed with our timely work. Meeting our commitments is a priority for us, and your feedback means a lot. We look forward to continuing to exceed your expectations!
Excellent service and customer follow-up.
Excellent service and customer follow-up. I am grateful for the knowledgeable and experienced service reps who care about providing high-quality care for my vehicle.
Excellent service and customer follow-up.
Excellent service and customer follow-up. I am grateful for the knowledgeable and experienced service reps who care about providing high-quality care for my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback! We're delighted to hear you had an excellent experience with our service team. Providing high-quality care is our priority, and your feedback truly motivates us to keep delivering the best. We appreciate your support!
Excelente servicio, todo el trámite fue muy rápido y
Excelente servicio, todo el trámite fue muy rápido y sencillo. Muy recomendado para comprar su nuevo auto.
Excelente servicio, todo el trámite fue muy rápido y
Excelente servicio, todo el trámite fue muy rápido y sencillo. Muy recomendado para comprar su nuevo auto.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic review! We're excited to hear you had a quick and easy experience with us. Your recommendation means a lot, and we look forward to helping more customers find their perfect car!
I recently purchased a new CR-V Hybrid and had an
I recently purchased a new CR-V Hybrid and had an outstanding experience thanks to Bryan (the manager) and Ron (the salesman). From start to finish, both of them went above and beyond to make the entire process smooth, stress-free, and enjoyable. Ron was incredibly knowledgeable, patient, and attentive. He took the time to answer all my questions, explained every feature of the CR-V Hybrid, and made sure I felt confident in my decision. His professionalism and friendly demeanor made the car-buying process feel personal and relaxed. Bryan was equally amazing—helpful, transparent, and genuinely focused on making sure I got the best deal possible. He worked with me to find the right financing option and ensured everything was handled quickly and efficiently. Together, Bryan and Ron made this the best car-buying experience I’ve ever had. I absolutely love my new CR-V Hybrid and highly recommend this dealership to anyone in the market for a new vehicle. Ask for Ron and Bryan—you’ll be in excellent hands! ~ Kolette Sheppard
I recently purchased a new CR-V Hybrid and had an
I recently purchased a new CR-V Hybrid and had an outstanding experience thanks to Bryan (the manager) and Ron (the salesman). From start to finish, both of them went above and beyond to make the entire process smooth, stress-free, and enjoyable. Ron was incredibly knowledgeable, patient, and attentive. He took the time to answer all my questions, explained every feature of the CR-V Hybrid, and made sure I felt confident in my decision. His professionalism and friendly demeanor made the car-buying process feel personal and relaxed. Bryan was equally amazing—helpful, transparent, and genuinely focused on making sure I got the best deal possible. He worked with me to find the right financing option and ensured everything was handled quickly and efficiently. Together, Bryan and Ron made this the best car-buying experience I’ve ever had. I absolutely love my new CR-V Hybrid and highly recommend this dealership to anyone in the market for a new vehicle. Ask for Ron and Bryan—you’ll be in excellent hands! ~ Kolette Sheppard
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful review! We’re delighted to hear that Bryan and Ron made your car-buying experience seamless and enjoyable. Customer satisfaction is our top priority, and we’re thrilled you love your new Honda CR-V Hybrid. We appreciate your recommendation and look forward to serving you again in the future!
Well run!
Well run! Easy drop off and good explanation of needed service. Reasonable price point given the current tariff situation.
Well run!
Well run! Easy drop off and good explanation of needed service. Reasonable price point given the current tariff situation.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five star feedback! We're happy to hear you had a smooth experience and found our service both clear and affordable. Your support means a lot to us as we strive to provide the best for our customers. We hope to see you again in the future. Have a fantastic day!
Service is good and representatives are friendly and
Service is good and representatives are friendly and helpful. Appreciated the Lyft pick up service.
Service is good and representatives are friendly and
Service is good and representatives are friendly and helpful. Appreciated the Lyft pick up service.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're excited to hear you had a positive experience with our team and enjoyed the Lyft service. We’re always here to help and look forward to serving you again. If there is anything we can do to improve, please let us know—we appreciate your feedback. Happy driving!
Sylvia the service advisor was professional, friendly,
Sylvia the service advisor was professional, friendly, courteous. My car service was done on time as was anticipated. She also gave me complete checks on my car & gave me important recommendations in detail. I would go back there again.
Sylvia the service advisor was professional, friendly,
Sylvia the service advisor was professional, friendly, courteous. My car service was done on time as was anticipated. She also gave me complete checks on my car & gave me important recommendations in detail. I would go back there again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your amazing review! We’re so excited to hear about your positive experience with Sylvia! Providing professional and timely service is our priority, and it’s great to know she exceeded your expectations. We look forward to welcoming you back for your next visit!
Excellent work.
Excellent work. Very fast. Friendly people at the service department. I will go back for more service.
Excellent work.
Excellent work. Very fast. Friendly people at the service department. I will go back for more service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words! We're delighted to hear you had a great experience with our service team. We look forward to welcoming you back for your next visit. Have a great day!
Bought my Passport Trailsport new at this dealership.
Bought my Passport Trailsport new at this dealership. Friendly, courteous, and knowledgeable service department. Jeremiah was great. Would definitely buy another car from Honda Van Nuys.
Bought my Passport Trailsport new at this dealership.
Bought my Passport Trailsport new at this dealership. Friendly, courteous, and knowledgeable service department. Jeremiah was great. Would definitely buy another car from Honda Van Nuys.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 star rating! We're excited to hear you had a great experience with our service department and Jeremiah. Your satisfaction means a lot to us, and we look forward to helping you again in the future! Enjoy your new ride and happy driving!
The service department is very accomodating.
The service department is very accomodating. My Service Advisor, Tony Castro, was very professional. The waiting area is huge compared to others I've been to. The hot chocolate and doughnuts are a nice touch. I made an appointment for Monday at 0730 for an oil change and a recall service. My vehicle was ready by lunchtime.
The service department is very accomodating.
The service department is very accomodating. My Service Advisor, Tony Castro, was very professional. The waiting area is huge compared to others I've been to. The hot chocolate and doughnuts are a nice touch. I made an appointment for Monday at 0730 for an oil change and a recall service. My vehicle was ready by lunchtime.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re very happy to hear about your positive experience with Tony and our service department. It’s great to know you enjoyed the waiting area and our treats. We look forward to seeing you again on Monday for your oil change and recall service!