Reviews
The service department, specifically Natasha, at Bayside
The service department, specifically Natasha, at Bayside was friendly and accommodating, conveniently servicing my vehicle earlier for me
The service department, specifically Natasha, at Bayside
The service department, specifically Natasha, at Bayside was friendly and accommodating, conveniently servicing my vehicle earlier for me
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Second time working with Rylee she is fantastic we will
Second time working with Rylee she is fantastic we will definitely use her again in the future!
Second time working with Rylee she is fantastic we will
Second time working with Rylee she is fantastic we will definitely use her again in the future!
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Your feedback made our day! Thank you! We’re always working to provide the best experience possible, and it’s great to know we delivered. Hope to see you again down the road!
They diagnoses the issue with my 2024 F250 and ordered in
They diagnoses the issue with my 2024 F250 and ordered in the parts pretty quickly and arranged for service. It was all covered under warranty.
They diagnoses the issue with my 2024 F250 and ordered in
They diagnoses the issue with my 2024 F250 and ordered in the parts pretty quickly and arranged for service. It was all covered under warranty.
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Customer satisfaction is a huge priority to us! Thank you for recognizing our efforts publicly. We appreciate you making the long trip out to do business with us.
Bayside Ford of King George replaced my water pump, did
Bayside Ford of King George replaced my water pump, did my recent recall, and double checked my fluids. The service team is always great when I go in for service and very trust worthy!
Bayside Ford of King George replaced my water pump, did
Bayside Ford of King George replaced my water pump, did my recent recall, and double checked my fluids. The service team is always great when I go in for service and very trust worthy!
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thank you so much for the kind words! We’re thrilled you had a great experience with us. Drive safely and come see us again!
Took my car there for warranty work.
Took my car there for warranty work. Said needs a 02 sensor. We will order it and call you to schedule a day to fix it. Two weeks later no call. I called them and there trying to get it done through ford low mileage warranty. Two more weeks pass and I called AGAIN well I don’t understand why we didn’t call you. O ford hasn’t approved it yet. xxx. So I payed for extended warranty also I said why not just run it through that. Great idea. Well a week and nothing. I decided to sell car so I took it to a local ford dealer and they said $200 for the warranty I argued I bought a 100% warranty. So I called Zurich. They said no you have to pay 1st $200. That was not what bayside sold me but is that why they never called me idk. So I called bayside and the sales manager I dealt with was no longer there so the new guy “Kevin” said I’ll see what I can do to help you. I’ll call you back by 5pm. It’s been 4 weeks and no call back. They lost a sale bc I definitely would have went back before this happened. Thanks Bayside Ford.
Took my car there for warranty work.
Took my car there for warranty work. Said needs a 02 sensor. We will order it and call you to schedule a day to fix it. Two weeks later no call. I called them and there trying to get it done through ford low mileage warranty. Two more weeks pass and I called AGAIN well I don’t understand why we didn’t call you. O ford hasn’t approved it yet. xxx. So I payed for extended warranty also I said why not just run it through that. Great idea. Well a week and nothing. I decided to sell car so I took it to a local ford dealer and they said $200 for the warranty I argued I bought a 100% warranty. So I called Zurich. They said no you have to pay 1st $200. That was not what bayside sold me but is that why they never called me idk. So I called bayside and the sales manager I dealt with was no longer there so the new guy “Kevin” said I’ll see what I can do to help you. I’ll call you back by 5pm. It’s been 4 weeks and no call back. They lost a sale bc I definitely would have went back before this happened. Thanks Bayside Ford.
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 1.0
 
- Does not recommend this dealer
 - Came in for service or repair
 
We're sorry to hear that this was your experience! We would love to speak to you about what happened. Our management team will be in touch with you soon.
Very well taken care of, We ordered our 2025 Darkhorse
Very well taken care of, We ordered our 2025 Darkhorse Mustang and the purchase went smoothly . Then Derreck the manager took great care of us after the purchase. Clean dealership and very welcoming !
Very well taken care of, We ordered our 2025 Darkhorse
Very well taken care of, We ordered our 2025 Darkhorse Mustang and the purchase went smoothly . Then Derreck the manager took great care of us after the purchase. Clean dealership and very welcoming !
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thank you for your wonderful review! We're delighted to hear you had a great experience. We truly appreciate your support and look forward to assisting you again in the future.
The salesman Henry was very responsive and helpful during
The salesman Henry was very responsive and helpful during my purchase. The team was transparent when discussing the condition of the used vehicle. My vehicle needed some minor repairs after purchase and they were made as they should have been.
The salesman Henry was very responsive and helpful during
The salesman Henry was very responsive and helpful during my purchase. The team was transparent when discussing the condition of the used vehicle. My vehicle needed some minor repairs after purchase and they were made as they should have been.
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 4.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Thank you for taking the time to share your feedback regarding your experience at Bayside! Congratulations on your new vehicle! Buying a new car is a huge step and we’re honored to be a part of it. Please feel free to reach out if you need anything!
Excellent customer service!
Excellent customer service! The service area was up to date which was a welcoming experience from the other dealership I’ve been to! I’ll definitely bring my car back for all my service needs!
Excellent customer service!
Excellent customer service! The service area was up to date which was a welcoming experience from the other dealership I’ve been to! I’ll definitely bring my car back for all my service needs!
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thank you for leaving a 5-star review. We really appreciate you choosing to have your car serviced at Bayside and we look forward to many miles ahead with you.
Made the whole process easy.
Made the whole process easy. The store was clean. You can tell the workers enjoy their work environment.
Made the whole process easy.
Made the whole process easy. The store was clean. You can tell the workers enjoy their work environment.
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
We truly appreciate your feedback! We're glad our team could make the process smooth and stress-free for you. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road!
Not having an appointment, I dropped in to Bayside Ford
Not having an appointment, I dropped in to Bayside Ford on a Holiday for service and recall first thing in the morning fully expecting to be told, they couldn't work me in on this day. However, I was met with the complete opposite of what I was expecting at Shayne's service counter! Not only did he say, they could accommodate me, he said he could have me in and out in an hour. Having driven 45 minutes to get there, I was thrilled and especially thrilled when my vehicle was done in 45 minutes. Can't say enough good about my visit. The dealership was clean and offered a very welcoming atmosphere. Keep up the wonderful job Bayside Ford at King George!!.Thank you to the folks in the service bays performing the work and to Shayne, A job very well done!!
Not having an appointment, I dropped in to Bayside Ford
Not having an appointment, I dropped in to Bayside Ford on a Holiday for service and recall first thing in the morning fully expecting to be told, they couldn't work me in on this day. However, I was met with the complete opposite of what I was expecting at Shayne's service counter! Not only did he say, they could accommodate me, he said he could have me in and out in an hour. Having driven 45 minutes to get there, I was thrilled and especially thrilled when my vehicle was done in 45 minutes. Can't say enough good about my visit. The dealership was clean and offered a very welcoming atmosphere. Keep up the wonderful job Bayside Ford at King George!!.Thank you to the folks in the service bays performing the work and to Shayne, A job very well done!!
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thank you for leaving a 5-star review. We really appreciate you choosing to have your car serviced at Bayside Ford. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue.
