Germain Subaru of Columbus

I've just purchased a 2018 Subaru Forester. I worked with Tom Bauer and it was a great experience. He was very helpful and not pushy. He listened very well to me and understood my preference for a "low tech" car. He communicated well and found my Jasmine Green Forester and made sure I was comfortable before he sent me on my way. Since this was my first car purchase in 18 years it was important for me to take my time. Hatfield Subaru had been recommended to me by others and I would certainly make that same recommendation in the future.

I always get my oil changes done here. Everyone is friendly and it goes quickly. They even offer free car washes of available. Thanks again!

Hatfield offers an express oil change which does not require an appointment, but my first time in the wait was too long. Setting the appointment meant the service techs were ready and waiting for me when I arrived. After the walk around inspection it only took techs 15 minutes to change the oil and rotate tires. The waiting room is also very nice and added to the experience.

Low pressure. Attentive to details. Very knowledgeable salesmen. Took time to understand our needs & wishes. Responsive to follow-up questions. Worked with us on pricing.

I reviewed and test drove about every midsize sedan on the market !!! Went in to quite a few dealerships obviously and was getting tired of seeing one price and showing up and the vehicle is thousands more!!! If you can find a BETTER midsize sedan under $30,000 than this Subaru ......BUY IT!! The Hatfield folks were honest and fair and thats all I really ask for in purchasing or leasing a vehicle....Sure I wanted an Audi S5 but it wasn't in my budget !!!!!

Made complete inspection, replaced battery and wiper blades under 3 year bumper to bumper warranty on 2015 Impreza at no charge. Work was done while we were looking at new Subarus

We were Toyota owners for years and loved our former service center. Now we are proud Subie owner (Crosstrek) and following our first maintenance schedule visit (oil change, filter, tire rotation) at Hatfield where we bought the car we feel good about having a solid relationship with our new dealer/service center. Easy to make appointment, got in right away, attentive staff at each encounter, estimate of wait time right on target and nice complimentary car wash on a gloomy March day. OK with price paid. Looking forward to continued work with Hatfield.

I first went to Hatfield Subaru to show my son I looked at all the cars at the auto mall. I was replacing a 2001 V W GTI. I loved my VW and thought i would buy another one. I wanted a car with a lot of pep and pickup. Lori Glick was my salesperson and she said "Let me show you what the subaru can do" and did she ever show me. the girl can do some driving. After Lori"s test drive and my test drive I had a whole new ideal as to what a Subaru was all about. I like all the safety features, being able to see well in the car, the comfort and ride are great, I love my new Forester and I feel I got the best car in all the auto mall. Lori was very helpful and had answers to all my questions and i had a lot If you're looking for a new car check out a Subaru and ask for Lori, she is the BEST.

This by far has been the best oil change experience I've ever had. The attendant at the service center was very kind and explained several options to me for maintenance (including prices) without being pushy on services I did not want to get done. The cost of an oil change and tire rotation was cheaper than the local places I could have taken my vehicle to (I live approx 90 miles away from dealership). I also got complementary windshield wipers, a multipoint inspection (including brakes), tire pressure adjustment, topped off all fluids. I'll definitely be back! Also, I purchased my vehicle (Subaru Outback) at this dealership March 2017 and it too was the BEST experience at a car dealership EVER! No haggle, no hassle, straight up and to the point.

Very happy with the customer care I always get. I have full confidence in Hatfield when they service my car. I really like the full service check and after the service manager taking the time to go over it with me. Special mention: the attention given to the waiting room and bathroom are excellent.