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Gallatin Honda

(352 reviews)
2022 consumer dealer award
View 1 awards
2022 consumer dealer award

Reviews

(352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gallatin Honda from DealerRater.

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Service experience excellent. Additional suggestions for...

Service experience excellent. Additional suggestions for maintenance submitted electronically to my phone made the experience quick and easy to understand, choose and respond. Gallatin Honda is my go to Honda dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We look forward to working with you again.

Shout out to our product specialist Olivian Balaj! He’s a...

Shout out to our product specialist Olivian Balaj! He’s a straight shooter and will make your car buying experience a breeze. Purchase your dream car at GALLATIN Honda👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for this positive review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gallatin Honda!

Had a great experience. Staff was friendly and...

Had a great experience. Staff was friendly and knowledgeable. I know they are in this to make money but I feel they made concessions in my favor that allowed me to get what I feel was a fair deal. I didn’t feel I was in a high pressure situation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

When I arrive I was helped immediately. The wait time...

When I arrive I was helped immediately. The wait time wasn't too long..Grace Copeland was very helpful and knowledgeable. Every thing was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for choosing Gallatin Honda, your feedback and rating mean a lot to us. We're glad Grace was able to help, and we hope to see you again!

Olivian was great, communicated clearly, addressed all of...

Olivian was great, communicated clearly, addressed all of our concerns, gave us plenty of options! I would highly recommend working with him and will work with him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Luke, thank you for leaving this 5-star review!

The Service Dept at Gallatin Honda has been great to work...

The Service Dept at Gallatin Honda has been great to work with since they opened. Eric, Bubba, and Rodney have taken good care of me and my CRVs. They are professional and honest. Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this positive review!

I must brag on Olivian Balaj for all he did for me as I...

I must brag on Olivian Balaj for all he did for me as I selected the car of my choice. .He put zero pressure on me ,and he is so kind and full of smiles ,and a wonderful car salesman! I'm now a new owner of a 2021 Honda Civic Sport white & blackened out this car is amazing just like him!!! Please go out & meet him if your interested in any Honda he is the Man!!! My car was purchased on Dec.22,2020

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gallatin Honda. Please don't hesitate to reach out if you need anything else!

Excellent Service by Eric and the team! They went above...

Excellent Service by Eric and the team! They went above and beyond my expectations. I am going to recommend my friends to this Honda Gallatin dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Gallatin Honda!

Nice fast service and easy to work with. Service writer...

Nice fast service and easy to work with. Service writer was polite and professional, both before and after the service. Facility is nice and clean with plenty of comfortable waiting areas, a I’ll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Carlie was very sweet and knowledgeable. She made sure I...

Carlie was very sweet and knowledgeable. She made sure I was treated good. She really makes her customers comfortable and satisfied. I am very happy with the car and whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this 5-star review!