Skip to main content

Metro Nissan of Dallas

(878 reviews)
Visit Metro Nissan of Dallas
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (972) 829-4887 (972) 829-4887
Used (972) 471-9487 (972) 471-9487
Service (888) 862-1502 (888) 862-1502

Reviews

(878 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Nissan of Dallas from DealerRater.

Want to share your experience with this dealership?

Write a review

Timothy Goodman was awesome to work with.

Timothy Goodman was awesome to work with. He listened to my wants, needs and concerns. He walked me through the process like I was sitting in my living room in my home. Timothy is very professional and caring at the same time. We spoke about what I wanted to spend and he didn't waiver off my budget. He didn't try to push just any vehicle my way he searched for exactly what I wanted and needed. Thank you Timothy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Carla! Thank you so much for your kind words and thoughtful review! We’re so glad to hear that Timothy provided you with such a personalized and comfortable experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Metro Nissan Of Dallas! Please let me know if there is anything else we can do for you or if you have any questions or concerns! Angela Molina Owner Loyalty Manager Metro Nissan Dallas 972-450-2415

I've been taking my car to this service center since I

I've been taking my car to this service center since I bought it in 2018 and have always had a great experience. The team is reliable and knowledgeable, and my car has been running smoothly with no issues. My last visit was with a service advisor Maria Capielo, and she did a fantastic job - she explained everything clearly and kept me informed throughout the process. I'd definitely recommend them to anyone looking for good service and expertise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust and loyalty since 2018! We're thrilled to hear that you've consistently had great experiences with our service team. It's especially wonderful to know that Maria Capielo provided you with clear communication and outstanding care during your last visit. We'll be sure to share your kind words with her! We truly appreciate your recommendation and look forward to keeping your car running smoothly for many more years to come.

Matilda Reynoso is the best.

Matilda Reynoso is the best.i have gotten service twice and she is very knowledgeable and keeps me informed on my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for sharing. Reviews like this give us motivation and help us ensure we continue providing high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Maria was professional, kind with nice behavior.

Maria was professional, kind with nice behavior. She had very good attention to detail. She listened and acted on my requests promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. Please let us know if there is anything else we can do for you; we are more than happy to help! Angela Molina Owner Loyalty Manager Metro Nissan Dallas 972-450-2415

Great customer service!

Great customer service! I was told about the yearly maintenance checks, how much it would cost, and how long it would take to work on it. Had a hassle free car service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! Thank you again for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care, we hope you have a great day!

Had an emergency and was not sure I would be able to get

Had an emergency and was not sure I would be able to get my car fixed today but the service department got me in and did the repair in just a few hours!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for your feedback. We’re so glad we could help you out in a pinch! Our team knows how stressful unexpected car trouble can be, so it’s great to hear we were able to get you back on the road quickly. Thanks for trusting us, and don’t hesitate to reach out if you ever need anything in the future! Angela Molina Owner Loyalty Manager Metro Nissan Dallas 972-450-2415

Good place with good people that actually helps.

Good place with good people that actually helps...everything i needed was provided. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for your feedback, If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

John Harvey was amazingly nice and helpful.

John Harvey was amazingly nice and helpful. The finance department was nice and helpful as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tamera, thank you so much for the positive review! we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Everyone was very helpful and professional with smiles

Everyone was very helpful and professional with smiles and great communication skills exhibiting wonderful personalities

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you so much for sharing your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Metro Nissan Of Dallas! Please let us know if there is anything else we can do for you; we are more than happy to help!

Maria Romero is very professional and friendly.

Maria Romero is very professional and friendly. She was very knowledgeable and willing to help me even though I didn't have an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care and we hope you have a great day!