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Pacifico Mazda

(1,058 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award

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New (855) 871-4230 (855) 871-4230
Used (855) 871-5662 (855) 871-5662
Service (855) 871-5818 (855) 871-5818

Inventory

See all 125 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2019.
Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We started with a little shop at 11th and Catherine in South Philadelphia. In 1970 our current President Mr. Kerry T. Pacifico Sr. and his brother Joseph R. Pacifico Jr. were among the founding fathers of the Philadelphia Airport Auto Mall one of the first in the nation. Since that time a member of the Pacifico family has always been at our dealership on a daily basis.

Service center

Phone number (855) 871-5818

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,058 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pacifico Mazda from DealerRater.

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Pacifico Mazda is absolutely worth the drive!

Pacifico Mazda is absolutely worth the drive! Even after moving over an hour away, I still choose them over the closer dealership. They’re knowledgeable, transparent with pricing, and always get me out on time. The service and energy here are consistently excellent—I always leave happy.

Pacifico Mazda is absolutely worth the drive!

Pacifico Mazda is absolutely worth the drive! Even after moving over an hour away, I still choose them over the closer dealership. They’re knowledgeable, transparent with pricing, and always get me out on time. The service and energy here are consistently excellent—I always leave happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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Eric was absolutely great.

Eric was absolutely great. He was kind, professional and patient. Pacifico is benefiting greatly from having you. Thanks again Eric!

Eric was absolutely great.

Eric was absolutely great. He was kind, professional and patient. Pacifico is benefiting greatly from having you. Thanks again Eric!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Dylan and the people are honest, straightforward, and

Dylan and the people are honest, straightforward, and beyond trustworthy. They will make sure you leave in something reliable.

Dylan and the people are honest, straightforward, and

Dylan and the people are honest, straightforward, and beyond trustworthy. They will make sure you leave in something reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

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Everyone was very helpful.

Everyone was very helpful. I am very satisfied with my purchase. I came in unsure and I left feeling confident. From my payments all the way to the great perks that they have to offer Would definitely recommend.

Everyone was very helpful.

Everyone was very helpful. I am very satisfied with my purchase. I came in unsure and I left feeling confident. From my payments all the way to the great perks that they have to offer Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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Best experience ever!

Best experience ever! I walked away with a brand new car and came back within a month and got my son his first car! Thanks Eric so much for your patience and making sure I was comfortable with my purchase!

Best experience ever!

Best experience ever! I walked away with a brand new car and came back within a month and got my son his first car! Thanks Eric so much for your patience and making sure I was comfortable with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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What an experience!

What an experience! Thank you! Eric! For your patience! Not only did I leave satisfied with purchasing my first brand new car! That i came back and brought a second car all in 2months! Thank you! My son loves his first car! May you and the rest of the mazada team! Who came to see me through this process be blessed and continue the good work!

What an experience!

What an experience! Thank you! Eric! For your patience! Not only did I leave satisfied with purchasing my first brand new car! That i came back and brought a second car all in 2months! Thank you! My son loves his first car! May you and the rest of the mazada team! Who came to see me through this process be blessed and continue the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

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I must say since being with this company I have been

I must say since being with this company I have been treated great. The energy coming into the dealership is always pleasant. The service team has some great workers and are nice. Kudos to Joey who came from taking the cars to the back to now setting the cars up to get service done. You’re doing a great job with trying to make everyone happy and comfortable with leaving their cars in Mazda hands. Lou one of the technicians is amazing I found out this guy been with the company over 10 years and he’s my go to guy to trust my car with. Not knocking the other workers but Lou is always my request because he takes care of my car and not just trying to get a pay check! Lou keep up the great work this was definitely your calling of work! Also, want to share the guy Josh I believe in the loaner department has great sense of humor definitely enlightened my mood while I waited to get into another car. Go to Joey first and if he’s not available asked for another day he’s the best there since Jay left. He makes you feel like family and I’m big on feeling like we’re a team especially having to work together. Keep up the great work guy's

I must say since being with this company I have been

I must say since being with this company I have been treated great. The energy coming into the dealership is always pleasant. The service team has some great workers and are nice. Kudos to Joey who came from taking the cars to the back to now setting the cars up to get service done. You’re doing a great job with trying to make everyone happy and comfortable with leaving their cars in Mazda hands. Lou one of the technicians is amazing I found out this guy been with the company over 10 years and he’s my go to guy to trust my car with. Not knocking the other workers but Lou is always my request because he takes care of my car and not just trying to get a pay check! Lou keep up the great work this was definitely your calling of work! Also, want to share the guy Josh I believe in the loaner department has great sense of humor definitely enlightened my mood while I waited to get into another car. Go to Joey first and if he’s not available asked for another day he’s the best there since Jay left. He makes you feel like family and I’m big on feeling like we’re a team especially having to work together. Keep up the great work guy's

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Shantel, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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Very friendly and easy to work with.

Very friendly and easy to work with. Never experienced car buying but Dylan made it simple!

Very friendly and easy to work with.

Very friendly and easy to work with. Never experienced car buying but Dylan made it simple!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Show full review

The people here are extremely friendly and try their best

The people here are extremely friendly and try their best to make their customers happy. Eric in specific helped me from the start to the finish and guided me professionally throughout the whole process, since it was my first time buying a car, this was an extremely pleasant experience.

The people here are extremely friendly and try their best

The people here are extremely friendly and try their best to make their customers happy. Eric in specific helped me from the start to the finish and guided me professionally throughout the whole process, since it was my first time buying a car, this was an extremely pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Show full review

Erica was very pleasant, with a smile on his and a lot of

Erica was very pleasant, with a smile on his and a lot of help. Thanks

Erica was very pleasant, with a smile on his and a lot of

Erica was very pleasant, with a smile on his and a lot of help. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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