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Fayetteville Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (104 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Recommend leith

Would recommend Steve or his staff at Leith for getting us what we wanted in a timely manor

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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car buying

Want to thank Michael Smith for helping us with good honest answers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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car buying experiance

I thought we were treated fairly an were not lied too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We had a great experience!!!

This was our second vehicle purchased at Leith and both times we worked with Robyn Lee. She made the whole buying process a great experience!! There was no pressure from anyone. We found it to be a pleasant time working with Robyn. We cannot say enough good things about Robyn and everyone else we came in contact with. They were wonderful. We love our new Sportage. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service, friendly and helpful staff

I was very impressed with our salesman Doug Williams. I told him my situation. He said he would call me when he got something in that he thought would fit our needs. And that is exactly what he did. It was a pleasure working with J.P. and Quincy as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Customer Service All Around

Leith Auto Mall KIA in Fayetteville, NC is the best car dealership I have dealt with. My overall car buying experience was phenomenal and an experience I wish I could have every time I purchase a vehicle. Mike Smith was the car salesman that assisted myself and wife throughout the entire experience and I highly suggest using him. He was extremely friendly, very knowledgeable on every aspect of the vehicles and wasn't pushy at any point of the purchase. We only went into the dealership that day to test drive and gather information on the KIA Sorento, but due to Milke Smith and the Leith KIA team my wife and I decided on purchasing a 2015 KIA Sorento SX. The Leith KIA team was excellent in every aspect imaginable and the building/lot were in exceptional condition. If you are looking to purchase a vehicle in the Fayetteville area I would highly suggest you stop by and see the Leith KIA Auto Mall; ask for Mike Smith. The finance representative Gerald McElroy is another guy that will leave you smiling when you walk out of the dealership. I definitely will be recommending Leith KIA to others and will go back to purchase another vehicle in the future.10/10 OVERALL EXPERIENCE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very efficient

This was heaviest car buying experience we have ever had! Justin was knowledgeable about inventory, great customer service and not at all pushy. We would recommend him and the team at Leith auto mall for all car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and sales person!!!

We bought an outback from justin! It was the best experience! They special ordered a car for us! Thank you Jp and leith for your great customer service, we are loving our car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service and a beautiful new car!

A big thanks to Joesph Singletary, my salesperson, for a wonderful experience. I am a very picky person, and I actually had to test drive over 3 days to find the perfect car. Joe was very patient and understanding with me each day that I visited. He walked me through the specs of many different vehicles, and accommodating test drives of any that I requested. When I finally made up my mind, not only was he very thorough with explaining the features, but he introduced me to many other members of the Kia staff as if I was new to the family.Thanks to Hugh Hawkins for also being so helpful. I highly recommend Leith Kia of Fayetteville to anyone. After all, most people prefer to deal with friendly, knowledgeable, patient, and caring people; not pirates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Leith Auto Mall- Dealer Michael Smith- EXCELLENT!

I LOVE the car & so do my friends! This was my first time shopping for a care of my own and it was amazing how WONDERFUL my experience was with Mike Smith and Leith Auto Mall. Everyone was VERY professional and it was evident that they really value customer satisfaction and excellent service. From the time I walked in the door until the time I left it was an all-in-all WONDERFUL experience! I left 100% satisfied with a guarantee of my return when I'm ready to purchase my next vehicle. I will keep Mike Smith and Leith Auto Mall in mind for all future referrals!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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