Reviews
Jadon was helpful and pleasant to work with, customer
Jadon was helpful and pleasant to work with, customer service with a smile. You don't see that as often as you used to these days.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear they took such great care of you! We appreciate your business and hope to see you here again!
I don’t know who Mark Brown is.
I don’t know who Mark Brown is. Leo was my salesman and he was great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to rate your positive experience with us! We appreciate the opportunity to earn your business and look forward to seeing you again on your next visit. Have a great day!
Great service and very helpful guarantee to shop here
Great service and very helpful guarantee to shop here again will be recommending to anyone i know who needs a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your positive review! We are happy to hear everything was completed to your satisfaction and look forward to doing business with you again in the future. Take care and see you again soon!
I scheduled a service to take care of recalls listed for
I scheduled a service to take care of recalls listed for my vehicle. I was never told, until after I had gotten home from dropping off my vehicle, that they didn't have the parts to perform the service. When I showed up to pick up my vehicle it to over 10 minutes to locate it. The team seemed very disorganized. I will not be back.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Traded my vehicle for something newer.
Traded my vehicle for something newer. Sales wise was great. But after I left the lot, not satisfied at all. Engine light came on in less than 24 hours of having it. Took it back, the code was only cleared out. Engine light came back on along with the crash lights in less than 48 of having the car. Car would not accelerate after being in stop. Also wouldn’t reverse. Had a diagnostic read, at an auto parts store, and they told me the code been on the car, and was just being cleared instead of fixing the sensor. So I went back for the second time in 72 hours. This time they actually ordered the sensor that kept faulting out, but was told it wouldn’t be in until the afternoon about 2:30pm or so. I got to the dealership about 9:30amish. After sitting there all day they finally got me a loaner vehicle to get home and to have for a few days after speaking to someone higher up. But now I’m not so convinced I like the car anymore. If this is how we started out, how do I know it won’t continue to do that? I thought I was satisfied but now I’m not
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
My experence at max motors was painless and fair.
My experence at max motors was painless and fair. I would definitely recommend them to anyone looking for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Max CDJR Belton. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you for your business and we hope to be of service to you again in the future. Safe travels!
Crystal in the service department was very helpful and
Crystal in the service department was very helpful and made my visit very easy by keeping me informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and 5-star review! We are happy to hear everything was completed to your satisfaction and hope to see you again on your next visit. Thank you again for your business!
They did not keep me informed.
They did not keep me informed. They did not finish the job. I do not have my inspection sticker or paperwork. They do not answer their phone. They do not return messages. Not good
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Quick simple sale.
Quick simple sale. In and out in under an hour. Everyone did a good job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your 5-star review means a lot to us! Please don't hesitate to reach out to us if you ever need anything else. Take care!
Coach was great to work with.
Coach was great to work with. Very straight up with communication and help through the process. (Alex as well) only hiccup was trade amount but not on him in any way. Really helped trying to get a higher price for mine. Was great with all of us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your 5-star review! If there's anything else we can do to assist you, please let us know. We appreciate the opportunity to earn your business and hope you have a great day!