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Heritage Chrysler Dodge Jeep RAM Harrisburg

(1,676 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed

Reviews

(1,676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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All of the employees that I interacted with were very

All of the employees that I interacted with were very nice and helpful. Jon helped me find my dream car and I’m very thankful for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tyler, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

Buying from Heritage and Nick was the easiest car buying

Buying from Heritage and Nick was the easiest car buying process I have ever experienced. He let me know the status of everything through the process like when I was declined and accepted and tried everything to make sure that I was able to get my dream car. His mannerism was very comfortable and I in no way felt like I was being pressured into anything. I actually enjoyed this car buying process and if I were to ever need another car, I would go to Nick!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Hey folks If your looking to purchase a vehicle he is the

Hey folks If your looking to purchase a vehicle he is the guy you looking for. I recently purchased 2025 Ram 1500 and had a great deal with. 100% satisfied with my Purchase. Nate helped me with everything I needed. Thank you for your hard work to finding the best match vehicle. I highly recommend Nate for your next Purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Came in thinking I would be sent home with no options and

Came in thinking I would be sent home with no options and no car as had happened in other places I had been to. This was the complete opposite. I worked with Nicholas Candarella, he was amazing to work with. I have experienced many dealerships but none like this. From Nick, to finance, to other sales staff, everyone was so welcoming and willing to work together and help find everything that suited my needs in both , what I wanted and was willing to pay. I was offered options based on financial needs and not to mention full transparency through the whole process. 100% recommend Nick for your next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Harrisburg so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

Nick is amazing, He’s very Helpful & goes above and

Nick is amazing, He’s very Helpful & goes above and beyond for his customers. If you need a vehicle please go see Nick Candarella.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Edward, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Harrisburg!

I was quite impressed by their customer assistance.

I was quite impressed by their customer assistance. I give special mention to Nate Velasquez who took the risk to transfer and show me a 2015 Civic EX-L so I could compare my 2022 Hyundai Elantra SE which I recently purchased from this same dealership. The entire experience ended with me deciding to keep my 2022 Hyundai Elantra but I was really impressed by Nate and the dealership willing to help me compare the cars. I highly recommend this dealership because of their excellent customer service and their very reasonable prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Gideon, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

I started the process on the phone with Norma , she was

I started the process on the phone with Norma , she was very nice and polite. She answered all my questions and was able to give me some numbers. When I got to the dealership , Troy Scott was waiting for me at the door , all my paperwork was ready and we came to an agreement on price very quickly. Troy was very knowledgeable and professional, took the time to explain everything and answered all my questions. Everybody I talked to at the dealership was nice and friendly, definitely a 10/10 experience. Go see troy at Heritage CDJR Harrisburg if you need a car .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

John my sales associate was great wonderful people here I

John my sales associate was great wonderful people here I will continue doing business here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Albert, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Glad Troy moved to this location.

Glad Troy moved to this location. 5th vehicle I've purchased from him because he always gets me the deal I deserve. Only person I buy my vehicles from, best of the best. Financing and management here were top notch too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

I had a wonderful experience from the minute I met Troy.

I had a wonderful experience from the minute I met Troy. He is very kind, knowledgeable, and willing to work with you to get you where you want to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad you had such a wonderful experience with us! Our team is available should you require any extra help.