Reviews
We had a great experience buying from Prestige Audi.
We had a great experience buying from Prestige Audi. We met Chris Demling in the dealership and from that point on, we were taken care of. I have nothing bad to say about our experience. I would buy from them again. Thanks Chris! Happy smiles from here!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Melanie, on behalf of Chris and the rest of the team, we want to express our appreciation for your business and thank you for taking the time to rate and review us!
Excellent purchase experience.
Excellent purchase experience. Chad was absolutely a 10 out of 10 in customer service, knowledge and experience. Stand out experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reinhardt_c, on behalf of Chad and the rest of the team, thanks for purchasing your new vehicle at Prestige! We appreciate the excellent review.
I have owned over 90 cars.
I have owned over 90 cars. My experience has been all over the spectrum of satisfaction. Prestige Denver West was one of the best experiences ever. Chad was my primary contact but all interactions with the team were fantastic. I would highly recommend Chad and Denver West Porsche as "The place to go" in Denver for a top-notch experience,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Porsche917#23, on behalf of Chad and the rest of the team, we want to express our appreciation for your business and thank you for taking the time to write such a fantastic review!
Knows less about the audi line than she knows about the
Knows less about the audi line than she knows about the actual technology - avoid working with her at all costs
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Mervin, thank you for bringing this to our attention. We're sorry to hear about your concerns; however, after reviewing the situation, it seems there may have been a misunderstanding. As far as we can tell, Justice has not had the opportunity to meet or work with you. We would love the chance to provide you with an exceptional experience and clarify any concerns you might have. Please feel free to reach out to our Audi Sales Manager, Brittany Harfst, directly at 303-872-9990. We’re here to assist you!
I have purchased many cars over the years, this is my
I have purchased many cars over the years, this is my second Porsche from this dealer, and this was the best overall experience of them all. Trace Paulson was very helpful regarding the various features and the importance of each. I very much appreciated both his knowledge and candor. I ordered window tinting and protective coating and understood that I would be contacted about scheduling. After several days I had to call to get this scheduled.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Sewell, thank you for taking the time to share your experience with Porsche Denver West and for leaving us a glowing five-star review. We're thrilled to hear that this was your best car-buying experience yet, and we're honored to have earned your trust for a second Porsche purchase. Trace Paulson will be delighted to know that his knowledge and honesty made such a positive impression on you. Providing transparent and expert guidance is a priority for our team, and we’re glad it enhanced your experience. We sincerely apologize for the delay in scheduling your window tinting and protective coating. This does not reflect the level of service we aim to provide, and we’ll use your feedback to improve our communication process going forward. Thank you again for choosing Porsche Denver West, and we hope to serve you even better in the future. If there’s anything we can assist you with, please don’t hesitate to reach out.
Excellent service from beginning to end, all aspects went
Excellent service from beginning to end, all aspects went well on all fronts, negotiations to closing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
rbaker9217, thanks for purchasing your new vehicle at Prestige! We appreciate the excellent review.
Warren is the consummate sales associate.
Warren is the consummate sales associate. I’m not your typical Porsche purchaser. I walked into dealership on a whim and left a purchaser. Warren patiently listened to my questions and gave me concise answers. He offered a list of his inventory, a quick drive of his product and I was an owner. Warrens quick respectful sales approach was perfect for my expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Connie, on behalf of Warren and the rest of the team, thanks for purchasing your new Porsche at Prestige! We appreciate the excellent review.
Customer service from Ryan Western was unprofessional, as
Customer service from Ryan Western was unprofessional, as the salesman was not honest about sale. Salesman Ryan communicated that the vehicle was available, sent a purchase quote for down payment , then subsequently next day stated car was sold. After customer complained, Ryan made the vehicle again available for sale following day. This salesman cannot be trusted. I hope this practice is not reflective of Prestige Imports business, but this salesman is the character (or lack of) that currently represents the sales team.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Although the dealership did not have the specific car I
Although the dealership did not have the specific car I was looking for, the salesperson was incredibly helpful and knowledgeable about the Turbo S I was interested in. Without a doubt, he truly was a brand ambassador.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
David, we're sorry we didn't have the specific vehicle you were looking for, but we are glad we could answer your questions. Thanks for taking the time to write this review. We appreciate it!
DO NOT DO BUSINESS WITH THIS DEALER UNLESS YOUR OK WITH A
DO NOT DO BUSINESS WITH THIS DEALER UNLESS YOUR OK WITH A BEYOND xxxxTY EXPERIENCE I found a used Chevy Colorado at this dealership that was exactly what I was looking for. I talked to the dealership and determined I wanted to buy this said Colorado. However, I live 5 hours away from the dealer so I spoke to a salesman for a day or so and agreed on the price. Then the next day I was sent a purchase agreement to take to my bank and get the loan approved. About three times I confirmed the price. However, on the agreement the price had been changed with the salesman telling me that he had not for said he would sell it to me for that. That he had only verbatim told me that he’d try to discount it. I let this matter go giving him the benefit of the doubt. I went to the credit union with this revised price and took out a loan. I received a cashiers check made out to the dealership along with a purchase agreement. When I called the dealer saying I had got the loan and asking them to hold the Colorado till I arrived the next morning they told me they could not let the vehicle leave the lot without the check clearing. I then went back and forth with the salesman and the financial advisor at the dealer in a good cop bad cop manner. The salesman was only relaying what the financial guy was saying. At this point they had realized I was actually getting a decent deal on the vehicle and that they could not get any money on the financing. This turned into a whole ordeal with at a certain point I had myself, a lawyer, and the president of the financial institution involved. At which point I decided to take my business elsewhere. Apparently if they are not making enough money off of you they will make it impossible for you to buy from them. Regardless, if a cashiers check, a call from the president of the financial institution, and a signed contract with the dealer is not good enough then clearly, there’s something wrong.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car