Reviews
Cinthia Cervantes would provide you great quality
Cinthia Cervantes would provide you great quality vehicles that will fit perfectly to your budget. She has great communication and she'll also ensure that you leave satisfied with your purchase!
Cinthia Cervantes would provide you great quality
Cinthia Cervantes would provide you great quality vehicles that will fit perfectly to your budget. She has great communication and she'll also ensure that you leave satisfied with your purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
SCAM ALERT.
SCAM ALERT. They offer an online price but when you come in, it’s 18% higher. Bait and switch. Sleezy salesmen as well as dishonest managers who will say anything to get you to sign. Then comes the $4k “non-negotiable accessories package”. Window tint, wheel locks, lojack and nitrogen in tires. That is serious. They were denying a warranty claim to a couple next to us while we were negotiating as well. I wouldn’t trust anything South Houston Nissan tells you. Stay away
SCAM ALERT.
SCAM ALERT. They offer an online price but when you come in, it’s 18% higher. Bait and switch. Sleezy salesmen as well as dishonest managers who will say anything to get you to sign. Then comes the $4k “non-negotiable accessories package”. Window tint, wheel locks, lojack and nitrogen in tires. That is serious. They were denying a warranty claim to a couple next to us while we were negotiating as well. I wouldn’t trust anything South Houston Nissan tells you. Stay away
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
If I could give a -0 I Would!
If I could give a -0 I Would!! I got a Dodge Durango from them back in Sept 2024 it has been in and out of the shop ever since. I have probably had it for 3 weeks total. I make monthly payments, Nissan has given it to Dodge and they also can’t n figure it out. Buyer beware I believe they knew this truck had problems when they sold it. I am so frustrated
If I could give a -0 I Would!
If I could give a -0 I Would!! I got a Dodge Durango from them back in Sept 2024 it has been in and out of the shop ever since. I have probably had it for 3 weeks total. I make monthly payments, Nissan has given it to Dodge and they also can’t n figure it out. Buyer beware I believe they knew this truck had problems when they sold it. I am so frustrated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Worse car purchase experience ever I have ever had!
Worse car purchase experience ever I have ever had! For a used car you get charged for advertising the vehicle and for them to fix it to put up for sale, this was an upcharge of $6500, which is ridiculous, when can just put this amount towards new car purchase. And apparently only this dealership is the only one who charges the customer for it. Do to the pressure to purchase the used car I decided I didn't want the car and I went to return it 2 days later when I found out my loan approval was in "limbo" and met with Chris Ferrante and he threaten me that if I did not take the car I was not going to get my $4000 down payment back, knowing very well that by law they had to refund me my money! He figured that since I was a minority female that I didn't know better! I called multiple times to get ahold of the GM, Jon Letang, with no luck, apparently, he's time is too valuable to deal with customers. I ended getting an addition $1000 discount on the car. The GM sent me to Antelmo Nunez, I asked him to give me an itemize list of what was paid with the $6500 he told me salesperson was to contact me, 2 weeks later I have yet to hear from someone. I also do not have information on how to get ahold of the credit union who financed my car as there is no phone number on the paperwork, but I was told in order to get the $1000 discount I had to go thru that specific credit union as they have to send the credit union a certain number of customers. Run from this dealership it is a scam and all they care is about closing the deal and once that's done, they will not make any effort to answer or assist in any type of way. PLEASE BECAREFUL with this dealership!
Worse car purchase experience ever I have ever had!
Worse car purchase experience ever I have ever had! For a used car you get charged for advertising the vehicle and for them to fix it to put up for sale, this was an upcharge of $6500, which is ridiculous, when can just put this amount towards new car purchase. And apparently only this dealership is the only one who charges the customer for it. Do to the pressure to purchase the used car I decided I didn't want the car and I went to return it 2 days later when I found out my loan approval was in "limbo" and met with Chris Ferrante and he threaten me that if I did not take the car I was not going to get my $4000 down payment back, knowing very well that by law they had to refund me my money! He figured that since I was a minority female that I didn't know better! I called multiple times to get ahold of the GM, Jon Letang, with no luck, apparently, he's time is too valuable to deal with customers. I ended getting an addition $1000 discount on the car. The GM sent me to Antelmo Nunez, I asked him to give me an itemize list of what was paid with the $6500 he told me salesperson was to contact me, 2 weeks later I have yet to hear from someone. I also do not have information on how to get ahold of the credit union who financed my car as there is no phone number on the paperwork, but I was told in order to get the $1000 discount I had to go thru that specific credit union as they have to send the credit union a certain number of customers. Run from this dealership it is a scam and all they care is about closing the deal and once that's done, they will not make any effort to answer or assist in any type of way. PLEASE BECAREFUL with this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Diego was great to work with he was pleasant he showed us
Diego was great to work with he was pleasant he showed us the car and explained it he followed up with me the next day and we bought the car
Diego was great to work with he was pleasant he showed us
Diego was great to work with he was pleasant he showed us the car and explained it he followed up with me the next day and we bought the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cinthia was very helpful and understanding made my first
Cinthia was very helpful and understanding made my first car purchase very fast and easy will definitely recommend her if you need Spanish as well great customer service
Cinthia was very helpful and understanding made my first
Cinthia was very helpful and understanding made my first car purchase very fast and easy will definitely recommend her if you need Spanish as well great customer service
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This car dealership was great!
This car dealership was great! Cinthia helped me all throughout the process and had very good communication with me. Amazing service from her!
This car dealership was great!
This car dealership was great! Cinthia helped me all throughout the process and had very good communication with me. Amazing service from her!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I came to south Houston Nissan to buy a new pathfinder
I came to south Houston Nissan to buy a new pathfinder rock creek; I was attended by dulce she helped me with everything
I came to south Houston Nissan to buy a new pathfinder
I came to south Houston Nissan to buy a new pathfinder rock creek; I was attended by dulce she helped me with everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Claudia help me out a lot getting my new vehicle, I went
Claudia help me out a lot getting my new vehicle, I went to multiple Nissan Dealerships but nobody help me as much as Claudia did, gave the best deal that nobody else could give me, excellent experience
Claudia help me out a lot getting my new vehicle, I went
Claudia help me out a lot getting my new vehicle, I went to multiple Nissan Dealerships but nobody help me as much as Claudia did, gave the best deal that nobody else could give me, excellent experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Muy buena experiencia tuve al visitar este lugar, agarre
Muy buena experiencia tuve al visitar este lugar, agarre el carro que qeria por el precio que se me fue prometido. Gracias Dulce y Cinthya.
Muy buena experiencia tuve al visitar este lugar, agarre
Muy buena experiencia tuve al visitar este lugar, agarre el carro que qeria por el precio que se me fue prometido. Gracias Dulce y Cinthya.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car