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495 Mazda

(3,100 reviews)
Visit 495 Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2023 state dealer award
View 9 awards
2023 state dealer award 2022 state dealer award 2015 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 319-4339 (978) 319-4339
Used (978) 319-4122 (978) 319-4122
Service (978) 319-4316 (978) 319-4316

Reviews

(3,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 495 Mazda from DealerRater.

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The service attendant was ready for me to take the car in

The service attendant was ready for me to take the car in immediately. The work was thorough but a bit longer due to busy day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service from start to finish.

Excellent service from start to finish. Easy appt. Booking online with confirmation. Video explanation of recommendations w/ view of underside of vehicle. Very pleasant interactions/customer service. Timely notification when work was complete. Easy pick up/ check out. Car returned washed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always professional and friendly in an attractive and

Always professional and friendly in an attractive and clean environment. Easy to arrange service. And very much appreciate the service video.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were all very professional and not pushy at all.

They were all very professional and not pushy at all. They made car buying fun and relaxing. I purchased the car on Sunday and had it home on Tuesday. I highly recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Went for a sticker spent 3 hours Unhappy Unhappy

Went for a sticker spent 3 hours Unhappy Unhappy Unhappy Unhappy Unhappy and again Unhappy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

495 Mazda is a very professional dealership.

495 Mazda is a very professional dealership. The Service Team is great to deal with providing timely appointments and effective communications.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was friendly and the service was as quick!

Everyone was friendly and the service was as quick! The service video helps with transparency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Paul is super friendly, responsive and knowledgeable.

Paul is super friendly, responsive and knowledgeable. The main reason I come back to this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The car buying experience as very smooth.

The car buying experience as very smooth. My sales consultant David Duffin explained everything to me and put me at ease, The business manager Eric White was great about explaining the finance side, and I chose this dealership for their service department. I have dealt with Paul Deziel and Jonathan Terrero many times for my previous Mazda. Dealership helped me find the right car at the right price. Great location and friendly trustworthy people make all the difference. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Two hours for an oil change otherwise the service was

Two hours for an oil change otherwise the service was good and technicians were very o

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.