Volvo Cars of Manhattan

Dallanara was amazing- from start to finish. Professional, personable and kept me informed throughout the process. It was get to meet CJ in person- I had an unresolved issue when he resolved for me and just to say thanks. I do think the team needs more staff- sometimes not accessible as quickly to get a response. The team is constantly problem solving and you can see the hard work to meet the timeframes.

When I brought my car in, they told me it was still under warranty. A week later, they called me and said the car was actually not under warranty, and that I would need to pay almost $4,000 to get it fixed. I told them I wasn’t willing to spend that much money on the repair, so they said they would charge me a $450 fee instead. Then I asked them to put the car back together so I could come pick it up. But when I got the car back, I noticed that the check engine light and other warning lights were on, even though there were no warning lights at all when I first brought the car in. I went back to talk to them about it, and they told me, “Since you didn’t have the repair done here, that’s just how it is.” It was a really bad experience. I hope others don’t go there to buy a car or get repairs done.

Jahbari Williamson did a great job taking care of me. My car needed an NYS inspection and a troubleshooting of a clicking sound when braking and vibration during acceleration. Danny, the service technician, is as good as they come. Recommended replacing the front right motor mount. Now it drives like brand new. They also did a courtesy wash, which is a nice touch. I highly recommend Volvo Cars of Manhattan if you need your Volvo serviced or repaired.

Dallanara was very thorough when I came in for service. She provided me a list of options and followed up appropriately. Great job!

Dallanara Veloz is the best service agent. She home runs it everytime, always goes above and beyond. Will get your vehicle back to you with minimal delay. Top notch!

5 Stars – Outstanding Service, Even Through a Tough Situation Even though I’ve been having ongoing trouble with my Volvo, the service I receive at Volvo of Manhattan—especially from Glenn Bourke and Anna Rosario—has been nothing short of exceptional. Glenn, my service advisor, is truly top-notch. He’s consistently professional, communicative, and always treats me with courtesy and respect. No matter how frustrating the issue with the car may be, Glenn goes out of his way to make the process as smooth and stress-free as possible. Anna Rosario, at the service desk, is equally impressive. She’s warm, welcoming, and efficient—always ready to help with a great attitude. Both Glenn and Anna go above and beyond in every interaction, and it’s clear they genuinely care about their customers. It makes a world of difference to be treated with this level of care and professionalism, and I sincerely hope their efforts are recognized by their leadership. They’re a big reason I continue to bring my vehicle here.

Dayanara, Anna and Kimberley are great! Dayanara who I dealt with went above and beyond... Overall from start to finish it was professional, efficient and prompt! Thank you! Dr HRS

I have had mixed experiences with this dealership over the past 7-8 years. Recently they seem to have gotten the service department back on track. My most recent visit was excellent.

If there were 10 starts, I would rate them a 10! Amazing service as always. Prompt, professional and Honest. Pawell Sarosiak went above and beyond to help me get through a tricky situation with my car. I can’t thank this dealership enough for all their years of service. Highly, highly recommend !!!

Came in for battery replacement. As a repeat customer , Derek did quick once over and confirmed everything else was in order. His patience and professionalism should be praised.