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Jersey City Kia

(48 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–7:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–7:30pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–4:30pm
Sunday Closed Closed

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Reviews

(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jersey City Kia from DealerRater.

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Jaron is awesome!

Jaron is awesome! Smooth process & a really nice man. I love my new car! See Jaron at JC KIA.

Jaron is awesome!

Jaron is awesome! Smooth process & a really nice man. I love my new car! See Jaron at JC KIA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kira, we're delighted to hear about your stellar experience with Jaron and the team! We truly appreciate your recommendation and look forward to serving you again at Jersey City Kia. Safe travels!

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Service sucks, I always get my car back in worst

Service sucks, I always get my car back in worst condition than when I brought In, scratched my rim upon fixing a flat, spill oil during oil change on engine cover , didn't put cover on seat and floor , don't do 27 point inspection as they claim , all this in one year , not to mention sales department, never service or but at this dealership

Service sucks, I always get my car back in worst

Service sucks, I always get my car back in worst condition than when I brought In, scratched my rim upon fixing a flat, spill oil during oil change on engine cover , didn't put cover on seat and floor , don't do 27 point inspection as they claim , all this in one year , not to mention sales department, never service or but at this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Upon entering the dealership office, Jessica met us with

Upon entering the dealership office, Jessica met us with her beautiful smile. Jessica is an outstanding salesperson, knowledgeable, transparent and truthful. We just told her that we needed a larger vehicle and the rest was history. The finance manager also helped us drew a package that suited our budget. We went home a satisfied leasee of a new Telluride, our third Kia bought from Jersey City Kia.

Upon entering the dealership office, Jessica met us with

Upon entering the dealership office, Jessica met us with her beautiful smile. Jessica is an outstanding salesperson, knowledgeable, transparent and truthful. We just told her that we needed a larger vehicle and the rest was history. The finance manager also helped us drew a package that suited our budget. We went home a satisfied leasee of a new Telluride, our third Kia bought from Jersey City Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Efficient and friendly for the recent service of my Kia

Efficient and friendly for the recent service of my Kia Sorento. Everything explained. Luis was great. I regularly use this service center and I’m always happy with the work.

Efficient and friendly for the recent service of my Kia

Efficient and friendly for the recent service of my Kia Sorento. Everything explained. Luis was great. I regularly use this service center and I’m always happy with the work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding service!

Outstanding service!!! Very friendly and helpful! Explained everything fully and clearly!!! Service overall was so good I guarantee I’ll be shopping for another Kia when this one is up!!

Outstanding service!

Outstanding service!!! Very friendly and helpful! Explained everything fully and clearly!!! Service overall was so good I guarantee I’ll be shopping for another Kia when this one is up!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I have used 3 NJ Kia dealerships for service on my 2019

I have used 3 NJ Kia dealerships for service on my 2019 Soul. All repairs were warranty only as the basic Soul powertrain is bulletproof. My fave dealer is JCity: 1) it is closest to my garage on NYC Westside, 2) they r very professional and even for major service, just had 60K, in and out in under 2 hours! All Kia dealer service is excellent, just JC is best for me.

I have used 3 NJ Kia dealerships for service on my 2019

I have used 3 NJ Kia dealerships for service on my 2019 Soul. All repairs were warranty only as the basic Soul powertrain is bulletproof. My fave dealer is JCity: 1) it is closest to my garage on NYC Westside, 2) they r very professional and even for major service, just had 60K, in and out in under 2 hours! All Kia dealer service is excellent, just JC is best for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I purchased a kia Sportage from Jersey city Kia

I purchased a kia Sportage from Jersey city Kia dealership and I couldn’t be happier with the experience. From the moment I walked in with my wife the staff was welcoming and professional. We were received by Emily and she was amazing. She took the time to answer all our questions and made sure we felt comfortable throughout the entire process. Emily was patient and transparent, helping me find the perfect car that suited my needs and budget without any pressure. The financing process was smooth and clearly explained. Car drives beautifully, and I know I made a great choice thanks to the guidance of the team. I highly recommend Jersey city Kia to anyone looking for an stress-free and positive car-buying experience.

I purchased a kia Sportage from Jersey city Kia

I purchased a kia Sportage from Jersey city Kia dealership and I couldn’t be happier with the experience. From the moment I walked in with my wife the staff was welcoming and professional. We were received by Emily and she was amazing. She took the time to answer all our questions and made sure we felt comfortable throughout the entire process. Emily was patient and transparent, helping me find the perfect car that suited my needs and budget without any pressure. The financing process was smooth and clearly explained. Car drives beautifully, and I know I made a great choice thanks to the guidance of the team. I highly recommend Jersey city Kia to anyone looking for an stress-free and positive car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Carlos is the best .

Carlos is the best . I will always come back to him when I want to buy a car he knows exactly what I want . Thank you so much Carlos

Carlos is the best .

Carlos is the best . I will always come back to him when I want to buy a car he knows exactly what I want . Thank you so much Carlos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great car-buying experience with Isaiah at Jersey

I had a great car-buying experience with Isaiah at Jersey City Kia. From the very beginning, he provided excellent service and maintained consistent communication leading up to the end of my lease. What stood out most was his honesty—he clearly explained all of my options without any pressure, which made the entire process smooth and stress-free. I truly appreciated his transparency and professionalism. Highly recommend working with Isaiah if you're in the market for a vehicle! Kia has my heart, second experience with them and they did not disappoint.

I had a great car-buying experience with Isaiah at Jersey

I had a great car-buying experience with Isaiah at Jersey City Kia. From the very beginning, he provided excellent service and maintained consistent communication leading up to the end of my lease. What stood out most was his honesty—he clearly explained all of my options without any pressure, which made the entire process smooth and stress-free. I truly appreciated his transparency and professionalism. Highly recommend working with Isaiah if you're in the market for a vehicle! Kia has my heart, second experience with them and they did not disappoint.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BUYER BEWARE!

BUYER BEWARE! DO NOT SIGN ANY DOCUMENT UNTIL YOU THOROUGHLY REVIEW THE CONTRACT. DEMAND TO SEE THE CONTRACT FIRST. They will add DUPLICATE FEES in the contract that were already supposed to be covered in the cash value, and they will add extended warranties and insurance without ever discussing it. Your numbers discussion with the salesman is useless as the contract will be modified. They will also remove the breakdown page of the fees from the signing pile, making it easy to overlook the fees. Stay away from this business practice. Stealerships such as this need to be put out of business.

BUYER BEWARE!

BUYER BEWARE! DO NOT SIGN ANY DOCUMENT UNTIL YOU THOROUGHLY REVIEW THE CONTRACT. DEMAND TO SEE THE CONTRACT FIRST. They will add DUPLICATE FEES in the contract that were already supposed to be covered in the cash value, and they will add extended warranties and insurance without ever discussing it. Your numbers discussion with the salesman is useless as the contract will be modified. They will also remove the breakdown page of the fees from the signing pile, making it easy to overlook the fees. Stay away from this business practice. Stealerships such as this need to be put out of business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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