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MotorWorld Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 386-9363 (888) 386-9363
Used (888) 398-5897 (888) 398-5897
Service (877) 894-5943 (877) 894-5943

Inventory

See all 46 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2019.
MotorWorld Cadillac in Wilkes-Barre is proud to bring you a wide collection of new and used Cadillac vehicles. We not only offer sales but also assure brilliant after-sales services for your vehicle. So worry no more. The qualified and experienced staff at our Wilkes-Barre dealership will leave no opportunity to make sure that your Scranton Cadillac drivers leave our store absolutely pleased with our services. Drop by our Wilkes-Barre Cadillac showroom today. We invite all our NEPA Nanticoke and Scranton Cadillac customers to visit our dealership and explore our vast inventory today.
MotorWorld's For You!

Service center

Phone number (877) 894-5943

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MotorWorld Cadillac from DealerRater.

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very helpful Damian was a pro.

very helpful Damian was a pro. Got the rate I wanted and the price. Would definitely recommend anybody looking for a Cadillac

very helpful Damian was a pro.

very helpful Damian was a pro. Got the rate I wanted and the price. Would definitely recommend anybody looking for a Cadillac

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Fabulous place to do business All the staff is Awesome

Fabulous place to do business All the staff is Awesome and bend over backwards to be of Help

Fabulous place to do business All the staff is Awesome

Fabulous place to do business All the staff is Awesome and bend over backwards to be of Help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Motorworld Cadillac Review

Great service and a very professional, friendly staff! From setting up the appointment on line to completion, everything was first rate. A very positive experience!!

Motorworld Cadillac Review

Great service and a very professional, friendly staff! From setting up the appointment on line to completion, everything was first rate. A very positive experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you so much for your positive comments about MotorWorld Cadillac! We hope you continue to choose us for all your automotive needs! Take care!

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One word. Mansplainer. He’s young, cocky, and doesn’t...

One word. Mansplainer. He’s young, cocky, and doesn’t know what he doesn’t know. One of those guys that has more confidence than he should. Wasn’t a fan of his personality or the way he talks to people.

One word. Mansplainer. He’s young, cocky, and doesn’t...

One word. Mansplainer. He’s young, cocky, and doesn’t know what he doesn’t know. One of those guys that has more confidence than he should. Wasn’t a fan of his personality or the way he talks to people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
5 people out of 5 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Worst dealership ever damaged my Cadillac every time it...

Worst dealership ever damaged my Cadillac every time it went in , and didn’t even fix it customer service was horrible they do not care about customer service. Sold crap be careful

Worst dealership ever damaged my Cadillac every time it...

Worst dealership ever damaged my Cadillac every time it went in , and didn’t even fix it customer service was horrible they do not care about customer service. Sold crap be careful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.
Dealer response

We take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the moniker “SS”, and as a result, we are unable to locate your record. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962 to discuss your experience. Thank you.

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Horrible service

Customer service is horrible damaged my Cadillac multiple times in for service and didn't fix the issue very poor ! Beware don’t waste your money or time

Horrible service

Customer service is horrible damaged my Cadillac multiple times in for service and didn't fix the issue very poor ! Beware don’t waste your money or time

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the moniker "Wolf", and as a result, we are unable to locate your record. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962 to discuss your experience. Thank you.

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Great salesman

The reason I came back to motorworld was Matt very helpful and friendly. He's very knowledgeable he made it a very pleasant experience will always work with him.

Great salesman

The reason I came back to motorworld was Matt very helpful and friendly. He's very knowledgeable he made it a very pleasant experience will always work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Very satisfied

I went in to look for a new car. Got an excellent deal on a brand new cadilliac. My sales man and the manager of cadilliac were very helpful and more than accomadating

Very satisfied

I went in to look for a new car. Got an excellent deal on a brand new cadilliac. My sales man and the manager of cadilliac were very helpful and more than accomadating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad we could get you a great deal on your new Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

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Excellent buying experience

Justin Consagra and Larry Moretti made the buying experience very comfortable and easy. They were very courteous and professional. They made you feel at home and very quick and easy process. And the experience doesn't stop with sales, they are always willing to assist you with any questions, and service needs.This not my first buying experience with Justin, and would not hesitate to recommend him or the dealership to anyone. I am more than please with my experience with Justin and Larry and am sure I'll return in the future.

Excellent buying experience

Justin Consagra and Larry Moretti made the buying experience very comfortable and easy. They were very courteous and professional. They made you feel at home and very quick and easy process. And the experience doesn't stop with sales, they are always willing to assist you with any questions, and service needs.This not my first buying experience with Justin, and would not hesitate to recommend him or the dealership to anyone. I am more than please with my experience with Justin and Larry and am sure I'll return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Sprinter Down

Had a really bad Tuesday with customer product onboard my Sprinter and the engine was a no go. Had to have the van towed to Motorworld and only needed a battery. I was able to get the van back with a new battery and some extra work done in under the amount of time quoted. Very pleased with the results and happy to have my baby back on the road.

Sprinter Down

Had a really bad Tuesday with customer product onboard my Sprinter and the engine was a no go. Had to have the van towed to Motorworld and only needed a battery. I was able to get the van back with a new battery and some extra work done in under the amount of time quoted. Very pleased with the results and happy to have my baby back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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