Reviews
I have always had a great experience from buying a car to
I have always had a great experience from buying a car to visiting their service department for maintenance and anything else.
I have always had a great experience from buying a car to
I have always had a great experience from buying a car to visiting their service department for maintenance and anything else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Misdiagnosed my 2021 Nissan Rogue Sport SV even though I
Misdiagnosed my 2021 Nissan Rogue Sport SV even though I asked for a blower motor replacement on the online booking appt. They ordered me an uber and I went home to await the diagnostic. Received a call and they wanted to replace the entire A/C unit. I asked if there were alternatives. 'No, you'll be back.' No I won't. Took it to another place and they replaced the blower motor control module. Fixed the issue. Saved over $900. Was still charged for the mis-diagnosis. Will escalate to corporate if $279 is not refunded.
Misdiagnosed my 2021 Nissan Rogue Sport SV even though I
Misdiagnosed my 2021 Nissan Rogue Sport SV even though I asked for a blower motor replacement on the online booking appt. They ordered me an uber and I went home to await the diagnostic. Received a call and they wanted to replace the entire A/C unit. I asked if there were alternatives. 'No, you'll be back.' No I won't. Took it to another place and they replaced the blower motor control module. Fixed the issue. Saved over $900. Was still charged for the mis-diagnosis. Will escalate to corporate if $279 is not refunded.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good service by all, was updated on the service being
Good service by all, was updated on the service being provided, car washed explained about service needed and was ensured that I was comfortable well waiting
Good service by all, was updated on the service being
Good service by all, was updated on the service being provided, car washed explained about service needed and was ensured that I was comfortable well waiting
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate all the help I get from Capri and everyone
I appreciate all the help I get from Capri and everyone there. So helpful and caring. I’m very happy with Capri, she’s Amazing!!! Always come back for my car needs. Thank you Julia Braswell
I appreciate all the help I get from Capri and everyone
I appreciate all the help I get from Capri and everyone there. So helpful and caring. I’m very happy with Capri, she’s Amazing!!! Always come back for my car needs. Thank you Julia Braswell
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Manny is very personable and always thorough.
Manny is very personable and always thorough. He helps with letting me know any other issues with car He tells mecwhatever i need done Great job Manny
Manny is very personable and always thorough.
Manny is very personable and always thorough. He helps with letting me know any other issues with car He tells mecwhatever i need done Great job Manny
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love the fast and experience of the technician, thank
I love the fast and experience of the technician, thank you for a excellent service.
I love the fast and experience of the technician, thank
I love the fast and experience of the technician, thank you for a excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
he is good accomodated the service requested but didn't
he is good accomodated the service requested but didn't give us full detail of why my car had that problem. the waiting is too bad, i was told 3-4 hours. i was there for almost 6 hours
he is good accomodated the service requested but didn't
he is good accomodated the service requested but didn't give us full detail of why my car had that problem. the waiting is too bad, i was told 3-4 hours. i was there for almost 6 hours
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and for choosing our service. We apologize for the longer than expected wait time and for not providing full details. We will work on improving our communication and efficiency to provide a better experience for our customers. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
great just a long wait great nothing really much to
great just a long wait great nothing really much to describe just great great great
great just a long wait great nothing really much to
great just a long wait great nothing really much to describe just great great great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that you had a great experience with us! Thank you for your feedback and for choosing our business. Your satisfaction is our top priority and we look forward to serving you again soon. Kind Regards, Elizabeth Reyes Customer Relations Manager
he is good accomodated the service requested but didn't
he is good accomodated the service requested but didn't give us full detail of why my car had that problem. the waiting is too bad, i was told 3-4 hours. i was there for almost 6 hours
he is good accomodated the service requested but didn't
he is good accomodated the service requested but didn't give us full detail of why my car had that problem. the waiting is too bad, i was told 3-4 hours. i was there for almost 6 hours
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and for choosing our service. We apologize for the longer than expected wait time and for not providing full details. We will work on improving our communication and efficiency to provide a better experience for our customers. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
My appointment was wonderful.
My appointment was wonderful. I could have spent a little less time, but overall it wonderful and Capri topped it off with her great customer service.
My appointment was wonderful.
My appointment was wonderful. I could have spent a little less time, but overall it wonderful and Capri topped it off with her great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are thrilled to hear that you had a wonderful appointment, and we will be sure to pass along your kind words to Capri for her excellent customer service. We appreciate your feedback and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager