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Autos of Chicago

(92 reviews)
Visit Autos of Chicago
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:30pm
Tuesday 9:00am–8:00pm 9:00am–5:30pm
Wednesday 9:00am–8:00pm 9:00am–5:30pm
Thursday 9:00am–8:00pm 9:00am–5:30pm
Friday 9:00am–8:00pm 9:00am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(866) 857-5990 (866) 857-5990

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Chicago from DealerRater.

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No Pressure, No BS

No pressure, no BS. Pleasant people to interact with. Good selection that's reasonably priced. That's why we came all the way to Downers Grove to buy a Tahoe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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DISHONEST DEALER

This people is the worst stay away go somewhere else, till this day I still can’t get plates and we bought the car in October, and also LUNA raised the price 1000 dollars more with out saying anything from 17,985 to 18,985 and of course we didn’t pay attention until we got home and we all know that onces you sign the paper work nothing you can do, I just don’t think is fair.. so watch out for that..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This people is the worst stay away go somewhere else,...

This people is the worst stay away go somewhere else, till this day I still can’t get plates and we bought the car in October, and also LUNA raised the price 1000 dollars more with out saying anything from 17,985 to 18,985 and of course we didn’t pay attention until we got home and we all know that onces you sign the paper work nothing you can do, I just don’t think is fair.. so watch out for that..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Pretty Sure You Won't Be Disappointed Coming Here

The guys that run this dealership know cars and know what the fair market value of them is and I'm pretty sure that's why someone looking for a used car won't be disappointed coming here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Nice people, Good selection, No pressure...

The main reason for writing this review is due to the fact that the entire process of looking at the cars, asking questions, choosing an Infiniti QX80 and buying it with financing was entirely stress-free. I couldn't believe how pleasant everyone was, especially Luna and Adam. Thanks for taking care of me and my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy with my beautiful car

Thank you Adam and Mike for all your help. Im so happy i end up buying a car from you after 2 months of looking . Didn’t think the Out of state deal would be that easy but you guys made it easy ! Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good customer service

good customer service. bought a G63 from them. nice car . Luna got me a good deal and here iam driving my new toy thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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STAY AWAY PLEASE, YOU WILL THANK ME LATER

This is why Used Car Dealers get a bad name. Places like this with unscrupulous practices. Wouldn’t let me test drive a vehicle until we agree on numbers !? Why would I try to buy something that I may not like or drives bad. ‘’ we handle RARE cars” BS, I came from another independent that day and test drove a Maserati, a MB, and a BMW no problem left there with a thank you and a smile. But Auto’s of Chicago the complete opposite. I can respect your unique policies but also respect your customers that don’t agree with it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Junk cars

Went to look at a car there. By the time I got there the car I wanted to see was already sold, so I looked at a similar one they had there. The car was overpriced compared to other used dealers and there were very clear issues with it. Took it for a test drive and the tires sounded terrible. They were asking at least $5k more than other dealers and yet it was complete junk. Don't waste your time, it seems like all of their other cars are crap too.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Autos of Chicago was great to work with. Ed in sales made...

Autos of Chicago was great to work with. Ed in sales made sure to answer questions and resolve any issues I had. Luna in finance was also super helpful. I’m thrilled with my new used vehicle. Thank you Autos of Chicago.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.