Reviews
Great Customer Service
Chris was great to work with. Chris was very personable and understanding throughout the whole car buying process. We would definitely work with him again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service !
Travis was great to deal with I will recommend him and lee auto to anyone looking for a used car at a good price I will definitely be returning
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our new Jeep is awesome!
wendy was really great to work with. She was very professional and went the extra mile to get us the deal we wanted. We will recommend this dealership in Auburn to all of our friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy Jeeper
James Lyons, went out of his way to make me happy..I told him what I wanted and only tried out two Jeeps before I called him and said make it mine...Thank you Jimmy Lyons
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Swift and professional
From the very first contact with out dealer he went out of his way to accommodate our needs, he made my wife and I very happy customers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Relationship Selling At Its Best.
This will make the third purchase we have made with Lee Credit Now, and Michele has been the salesperson for all of them. She has provided us with clean, safe, reliable transportation each time. Her professionalism and honesty instilled confidence in us. She demonstrates the best in relationship selling. We has no reservations recommending Michele, or Lee Credit Now, to any of our friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buy experience ever
This was the easiest, quickest car buying experience for me in the last 20 years. This was my second car from Lee and that did make it smoother. From the start, Jana Gray was so very helpful, from calling the insurance company to calling my ex to get him to sign off on the old car. You could tell they really wanted to help me get the car and were willing to help me, even take me to get my old car and follow me back to Bangor because it was having engine problems. Jana and the team were great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Superior Buying Experience
We went to the Hogan Rd, dealership, we were greeted by Dustin White, and were given the best buying experience ever. He was very patient, we had no idea what we were really looking for, he truly went above and beyond, and made buying extremely easy. We left with a vehicle, that was exactly what we had had in mind and felt like we were treated with the utmost respect. Dustin was professional, friendly, and knowledgeable and worked very hard to make our experience a perfect one. They are highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience
I went to Auburn, Steve was my salesman. He took his time and explained everything in detail, and knew exactly when the process would be finished. thanks Steve you are awesome! and thank you to Steve Moran both of you went above and beyond!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
coercion and deceptive strong arm tactics
recently, I talked to Dustin about purchasing a car at Lee auto. my credit has been impacted due to a separation, and therefore I was expecting to pay more in interest. Dustin, however was not forthcoming with the price and tried to push me into a car loan that it did not make sense. At first, Dustin would not tell me the price but would only tell me the monthly payment. common sense will tell you that to have a monthly payment, you have to have a purchase price in mind. I talked to Dustin about this, & I was quoted twice the listed price on Kelley Blue Book for a 2007 Chevy Impala. when I tried to negotiate the price, I was told that because of my credit score I was priced higher on the purchase price of the vehicle. Essentially, they were discriminating against me based on my credit with the purchase price of the car. Typically, with most dealerships, with poor credit you pay more in interest with the financing company. The purchase price of the car remains the same. in this case, Dustin was trying to finance the car through the in the house bank who decided to increase the purchase price of the car. I was told that these terms are non-negotiable. This was the only car they were willing to sell me. And that it was the best car at the best place I would find anywhere else. I obviously did not buy it. I would not recommend purchasing any vehicle from Dustin. The language Dustin used it was extremely abusive, and was absolutely rude. poor credit does not mean that you get screwed by the dealership. It does mean that you do have to look out for people like Dustin who will try to take advantage of you. Be careful - be smart - shop around.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to submit a review on Dealer Rater. I apologize that you did not have a good experience. We strive to provide a great auto buying experience for everyone so if there is something we can improve on, we would like to know. We take these matters very seriously and will be looking into this situation. Again, I apologize your experience was not a pleasant one and if there is anything that I can help you with please contact me directly at 207-610-8166. Thank you for your time! Sincerely, Cassie York Business Manager Lee Credit Now