Mercedes-Benz Winnipeg

Exceptional Experience at Mercedes-Benz Winnipeg I recently purchased a Star Certified used vehicle from Mercedes-Benz Winnipeg, and the entire experience was nothing short of outstanding. From the moment I walked in, the professionalism and attentiveness of the staff stood out. I worked with Pranay, the sales manager, who was extremely professional, patient, and courteous. He promptly answered all my questions and made the entire process seamless and enjoyable. Chris, the finance manager, was equally helpful and transparent, ensuring that all financing details were clearly explained. On the day of pick-up, Daniel walked me through the vehicle, explaining all its features in detail. He was professional, helpful, and a pleasure to interact with. The vehicle itself, despite being pre-owned, was in exemplary condition—almost like new. I was also given ample time during the test drive to make a confident decision, which I greatly appreciated. What truly set this experience apart was the thoughtful follow-up. Pranay checked in after the sale to ensure I was satisfied with the vehicle, which was a nice touch and demonstrated their commitment to customer satisfaction. Overall, I would highly recommend Mercedes-Benz Winnipeg to anyone looking to purchase a vehicle. The service from start to finish was unparalleled, and the entire team made the car-buying experience smooth and enjoyable. Rating: ★★★★★

I always look forward to bring.my car for service. Best staff especially Rey, patiently waited for me to pick up my car since I was coming from work. Very good job! Love the coffee

It was very nice to be able to speak to the mechanic, Max. Finally, someone was able to figure out the issue I was having. I was on a road trip and drove out of my way to service departments in 3 other provinces, and no-one was able to determine the cause of the abnormal sounds I was hearing. Max did a thorough examination and repaired the vehicle in an expert way. Raj went over the invoice and clearly explained every item that was dealt with. I was surprised that the repair was so expensive, but I was better off paying people who really knew what they were doing.

Not good Service Department at the Benz winnipeg they try not do any warranty work for you. they just try and wait for your warranty ending then charge your money to do the to do the warranty work really poor service center in there

Had the best service experience once again last Friday. Reynaldo Guina makes my trip to your service shop extra special. He takes care of me and my car extra special. Very easy to talk to and very helpful. Rey Guina... you rock!!!

Over the course of two, separate service appointments, to fix an inexplicably difficult nav display problem, the response from staff at this dealership was outstanding! Yes, it took a long time long to finally resolve the issue, but the team was very determined and dedicated and did solve the problem, to my great satisfaction. Along the way, every friendly accommodation and consideration was offered and sincerely appreciated. Thank you! Recommended!

I had my GLC 300 serviced there. I bought brand new! It was 3 years old when I took it there and I was told I needed tire rotation. Just after 6 months, my rear tires treads wore out. I took it to a dealership in the USA and was told my rear tires were way off. I don’t drive that much but definitely wouldn’t trust them with a dime. I don’t think they know what they’re supposed to do.

Horrible service and responding. please don't buy from Winnipeg benz. you will stuck on road and no one going to help you.

Jordan and Tristin gave me outstanding service. Buying a car was such a positive experience working with them, which I would highly recommend working with them.

Like the vehicles - hate the Service Department. I spoke with 3 separate Mercedes owners this past week and we all had horror stories about the service department. One of those owners purchases about 10 vehicles every 2 years - and has had it with the service group and is evaluating other manufacturers' products.