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Countryside Chrysler Dodge Jeep RAM of Madison

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Our service experience has always been great.

Our service experience has always been great. I would highly recommend this dealership. Keep up the good work.

Our service experience has always been great.

Our service experience has always been great. I would highly recommend this dealership. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nice people.

Nice people. Screwed me on my trade in. Got a truck from them at the same time used said it was updated on all service had truck service a few times they failed to grease the truck causing the drive shaft about to lock up. If I can't trust them to grease fitting then can't trust them at all l

Nice people.

Nice people. Screwed me on my trade in. Got a truck from them at the same time used said it was updated on all service had truck service a few times they failed to grease the truck causing the drive shaft about to lock up. If I can't trust them to grease fitting then can't trust them at all l

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Buying Experience

We had a great buying experience and we love our truck. Keep up the good work.😀 Service department was very friendly. We would recommend you come in to meet all the wonderful employees here.

Great Buying Experience

We had a great buying experience and we love our truck. Keep up the good work.😀 Service department was very friendly. We would recommend you come in to meet all the wonderful employees here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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bad service dept.

Took my diesel down to have the egr cleaned call me to pick it up bill was 875 .00 found out about 2 weeks later all they did was run a cleaner through the system took ti back still showing the same code go to pick it up the lady service rep said 600 that time said they had to dissemble the egr which they were suppose to the first time . had to end up paying 164 that time . do not take a diesel in for any thing down there.The service rep does not know what is going 0n either.

bad service dept.

Took my diesel down to have the egr cleaned call me to pick it up bill was 875 .00 found out about 2 weeks later all they did was run a cleaner through the system took ti back still showing the same code go to pick it up the lady service rep said 600 that time said they had to dissemble the egr which they were suppose to the first time . had to end up paying 164 that time . do not take a diesel in for any thing down there.The service rep does not know what is going 0n either.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

We purchased at Athens, service is not good there so we drive to Madison, they are awesome there. Great team if we ever decide to purchase another vehicle it will be from them.

Service

We purchased at Athens, service is not good there so we drive to Madison, they are awesome there. Great team if we ever decide to purchase another vehicle it will be from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Took my truck in to be serviced. Wanted to have checked out before a long trip.

Service

Took my truck in to be serviced. Wanted to have checked out before a long trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repair of can on trip.

This dealership has the most accommodating personel. They went above and beyond helping us to be able to continue our trip to Virginia.

Repair of can on trip.

This dealership has the most accommodating personel. They went above and beyond helping us to be able to continue our trip to Virginia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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new dodge customer

Anthony was exceptional ! As was the sales manager,We had been looking for a new car for over A month all the big dealers in the area just wanted to drag their feet some of the biggest did not even return our request for over 2 weeks!But the guys at Country Side Dodge in Madison well they actually contacted us via e mail we did not even know they were in business well they are and what A great l dealership not only did they handle all the financing over the phone but even delivered the car right to our home the date and time promised wow we will be back

new dodge customer

Anthony was exceptional ! As was the sales manager,We had been looking for a new car for over A month all the big dealers in the area just wanted to drag their feet some of the biggest did not even return our request for over 2 weeks!But the guys at Country Side Dodge in Madison well they actually contacted us via e mail we did not even know they were in business well they are and what A great l dealership not only did they handle all the financing over the phone but even delivered the car right to our home the date and time promised wow we will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

Working with Brad was fun and an easy experience. Thanks for working with us to purchase my sons truck.

Customer

Working with Brad was fun and an easy experience. Thanks for working with us to purchase my sons truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3.6l engine sales code ERB left cylinder head

The Dealership did a Great Job on my 2012 Grand Cherokee Thanks .

3.6l engine sales code ERB left cylinder head

The Dealership did a Great Job on my 2012 Grand Cherokee Thanks .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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