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Jim Ellis Toyota of McDonough

(8,939 reviews)
Visit Jim Ellis Toyota of McDonough
Sales hours:
Service hours:
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Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (866) 938-9804 (866) 938-9804
Used (877) 569-0052 (877) 569-0052
Service (866) 529-1601 (866) 529-1601

Inventory

See all 240 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2019.
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center.

Service center

Phone number (866) 529-1601

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–7:00pm
Sunday
Closed

Meet our employees

Arsyndrea Harris headshot
Arsyndrea Harris
Sales & Leasing Consultant
(74 reviews) certified badge
Jeremaine Hill headshot
Jeremaine Hill
Sales & Leasing Consultant
(46 reviews) certified badge
Leon Poole headshot
Leon Poole
Sales and Leasing Consultant
(557 reviews)
Ja'Von Harris headshot
Ja'Von Harris
Sales and Leasing Consultant
(341 reviews)
Neil Williams headshot
Neil Williams
Sales and Leasing Consultant
(336 reviews)
Hudson Toussaint headshot
Hudson Toussaint
Sales and Leasing Consultant
(285 reviews)
Rose Bristol headshot
Rose Bristol
Sales and Leasing Consultant
(186 reviews)
Keisha Stubbs headshot
Keisha Stubbs
Sales & Leasing Consultant
(124 reviews)
Jamari Byars headshot
Jamari Byars
Sales & Leasing Consultant
(111 reviews)
Shanya Alexandra headshot
Shanya Alexandra
KBB Rep
(79 reviews)
Alexandria Johnson headshot
Alexandria Johnson
Sales manager
(63 reviews)
Cameron Peoples headshot
Cameron Peoples
Sales & Leasing Consultant
(48 reviews)
Dylan Kersey headshot
Dylan Kersey
Sales & Leasing Consultant
(44 reviews)
King Davis headshot
King Davis
sales & Leasing Consultant
(38 reviews)
Zack Jamshidi headshot
Zack Jamshidi
Finance Manager
(34 reviews)
Lacy Rubin headshot
Lacy Rubin
Sales Manager
(26 reviews)
Darryl Jefferson headshot
Darryl Jefferson
General Sales Manager
(9 reviews)
Ashley Houndjovi headshot
Ashley Houndjovi
Service Advisor
(5 reviews)
Reid Millikan headshot
Reid Millikan
Service Advisor
(1,491 reviews)
Michael Green headshot
Michael Green
Finance Manager
(698 reviews)
Ahmad Ali headshot
Ahmad Ali
Sales and Leasing Consultant
(425 reviews)
Kelvin Walker headshot
Kelvin Walker
New Car Sale Director
(425 reviews)
Brian Ogoo headshot
Brian Ogoo
Sales Consultant
(234 reviews)
Mallory Roberts headshot
Mallory Roberts
Sales Associate
(222 reviews)
Luis Robertson headshot
Luis Robertson
Sales and Leasing Consultant
(146 reviews)
Carlos Diaz headshot
Carlos Diaz
Sales & Leasing Consultant
(112 reviews)
Kaitlyn Kerce headshot
Kaitlyn Kerce
Assistant Service Manager
(35 reviews)
Zachery Leduc headshot
Zachery Leduc
Sales Consultant
(14 reviews)
Oscar Johnson headshot
Oscar Johnson
Service Advisor
(1,203 reviews)
Raymond Persaud headshot
Raymond Persaud
Service Lane Manager
(978 reviews)
Gary Escoto headshot
Gary Escoto
Sales Manager
(296 reviews)
Lavar Frederick headshot
Lavar Frederick
Assistant Service Manager
(33 reviews)
Victoria Steinetz headshot
Victoria Steinetz
Assistant Service Manager
(32 reviews)
Joe Jones headshot
Joe Jones
Sales Associate
(13 reviews)
Jon Carpenter headshot
Jon Carpenter
Service Director
(10 reviews)
Jimmy Hernandez headshot
Jimmy Hernandez
Fixed Operations Manager
(8 reviews)
Aspen Evans headshot
Aspen Evans
Advisor
(26 reviews)
Jeff Teague headshot
Jeff Teague
Finance Manager
(5 reviews)
Allen Todd headshot
Allen Todd
Parts
(4 reviews)
Anthony Fuoco headshot
Anthony Fuoco
Finance Director
(3 reviews)
Cori Gaither headshot
Cori Gaither
Used Car Director
(3 reviews)
Joshua Marks headshot
Joshua Marks
Parts
(3 reviews)
John Talentino headshot
John Talentino
Parts
(2 reviews)
Duane Beard headshot
Duane Beard
Sales Associate
(1 review)
Katlyn Fuller headshot
Katlyn Fuller
Tag & Title Clerk
(1 review)
Carol Love headshot
Carol Love
Receptionist
(1 review)
Erma Patterson headshot
Erma Patterson
Receptionist
(1 review)
Tammy Wilder headshot
Tammy Wilder
Parts
(1 review)
Amy Bright headshot
Amy Bright
Administrative Clerk
Jessica Castro headshot
Jessica Castro
HR Administrative Clerk
Anthony Cervantes headshot
Anthony Cervantes
Service Advisor
Sherri Echols headshot
Sherri Echols
Billing Clerk
Chuck Ensminger headshot
Chuck Ensminger
Service Internet Sales Representative
Shalor Howell headshot
Shalor Howell
Parts Warehouse Rep
La-Shay Jones headshot
La-Shay Jones
Service Internet Sales Representative
Mylesha Lee headshot
Mylesha Lee
Client Communications Manager
LaQueeta McKibben headshot
LaQueeta McKibben
Service Internet Sales Representative
Sugei Mejias headshot
Sugei Mejias
Accounting Manager
Diane New headshot
Diane New
Administrative Assistant
Judy Peppers headshot
Judy Peppers
Barista
Jeff Pierce headshot
Jeff Pierce
Parts
Kaysie Santiago headshot
Kaysie Santiago
Tag & Title Clerk
Ny'Sir Sharif headshot
Ny'Sir Sharif
Porter
Patricia Silverstein headshot
Patricia Silverstein
Service Internet Sales Representative
Gloria Suarez headshot
Gloria Suarez
Cashier
Vershoda Tanner headshot
Vershoda Tanner
Cashier
Bill Witham headshot
Bill Witham
Parts Director

Reviews

(8,939 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Toyota of McDonough from DealerRater.

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Carlos was just the most fantastic sales rep we have ever

Carlos was just the most fantastic sales rep we have ever worked with!! I highly recommend him and Jim Ellis

Carlos was just the most fantastic sales rep we have ever

Carlos was just the most fantastic sales rep we have ever worked with!! I highly recommend him and Jim Ellis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! We're so glad that Carlos provided an exceptional sales experience for you. We are lucky to have him on our team. Thank you for choosing Jim Ellis!

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Amari Holland helped me find the car that I wanted in a

Amari Holland helped me find the car that I wanted in a timely manner! Thank you

Amari Holland helped me find the car that I wanted in a

Amari Holland helped me find the car that I wanted in a timely manner! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Wonderful experience.

Wonderful experience. This is my second Toyota. I’ve purchased from this dealership. And Mr. Amad ALI was my salesman both times and he gave me out outstanding professional customer service.

Wonderful experience.

Wonderful experience. This is my second Toyota. I’ve purchased from this dealership. And Mr. Amad ALI was my salesman both times and he gave me out outstanding professional customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Jeremaine and Nadirah did a wonderful job and were very

Jeremaine and Nadirah did a wonderful job and were very very very attentive. I enjoyed my experience

Jeremaine and Nadirah did a wonderful job and were very

Jeremaine and Nadirah did a wonderful job and were very very very attentive. I enjoyed my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I went here to get my regular schedule oil change.

I went here to get my regular schedule oil change. I was advised by Oscar in service, who by the way “top notch customer service”. That Leon was the best in sales. And to be honest Leon is what you call exceptional service. I went in looking for my partner a vehicle and Leon listen to everything and more to what we wanted and needed. We were able to get numbers just right and not have to spend half the day in a dealership. And not only was Leon able to get my partner in her car. He was able to get me in my dream car, with no issues and everything done over the phone. I came in the next day signed and was out the door. I can say between the referral from Oscar and the sale from Leon, you got a dream team behind you.

I went here to get my regular schedule oil change.

I went here to get my regular schedule oil change. I was advised by Oscar in service, who by the way “top notch customer service”. That Leon was the best in sales. And to be honest Leon is what you call exceptional service. I went in looking for my partner a vehicle and Leon listen to everything and more to what we wanted and needed. We were able to get numbers just right and not have to spend half the day in a dealership. And not only was Leon able to get my partner in her car. He was able to get me in my dream car, with no issues and everything done over the phone. I came in the next day signed and was out the door. I can say between the referral from Oscar and the sale from Leon, you got a dream team behind you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Leon was able to help me buy my first car.

Leon was able to help me buy my first car. He does his job very well

Leon was able to help me buy my first car.

Leon was able to help me buy my first car. He does his job very well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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My experience with Amari Holland was amazing and she is a

My experience with Amari Holland was amazing and she is a very good salesperson very patient kind and not pushy

My experience with Amari Holland was amazing and she is a

My experience with Amari Holland was amazing and she is a very good salesperson very patient kind and not pushy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Shanya was great!

Shanya was great! She helped me with all the info I needed about selling my BMW and made the process really easy.

Shanya was great!

Shanya was great! She helped me with all the info I needed about selling my BMW and made the process really easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I had a great experience at Jim Ellis Toyota.

I had a great experience at Jim Ellis Toyota. Shanya did an excellent job helping me with information about selling my vehicle. She was professional, knowledgeable, and made the process smooth and easy to understand. I really appreciated her patience and clear communication. Highly recommend asking for Shanya if you’re looking to sell your car!

I had a great experience at Jim Ellis Toyota.

I had a great experience at Jim Ellis Toyota. Shanya did an excellent job helping me with information about selling my vehicle. She was professional, knowledgeable, and made the process smooth and easy to understand. I really appreciated her patience and clear communication. Highly recommend asking for Shanya if you’re looking to sell your car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Amari was a huge help in getting my Tacoma and helped me

Amari was a huge help in getting my Tacoma and helped me through the whole process. She even worked with me a gave me a great deal and made it so simple since I was driving from SC to get it. Truly recommend using them and especially Amari the next time you get a truck.

Amari was a huge help in getting my Tacoma and helped me

Amari was a huge help in getting my Tacoma and helped me through the whole process. She even worked with me a gave me a great deal and made it so simple since I was driving from SC to get it. Truly recommend using them and especially Amari the next time you get a truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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