Reviews
We visited Obrien Honda and were warmly greeted by
We visited Obrien Honda and were warmly greeted by Jonathan the Salesman when we entered. This was our 3rd CRV in 20 years, they last a long time. Jonathan listened to our needs, gave us fair trade in and Honda has 1.9% finance so that was a bonus we researched before arrival. Obrien located the car we wanted and in less than a week we have our new 2025 CR-V. The process went better than expected, very streamline and effecient. Thank you Jonathan and Obrien for such great work providing a great Car.
We visited Obrien Honda and were warmly greeted by
We visited Obrien Honda and were warmly greeted by Jonathan the Salesman when we entered. This was our 3rd CRV in 20 years, they last a long time. Jonathan listened to our needs, gave us fair trade in and Honda has 1.9% finance so that was a bonus we researched before arrival. Obrien located the car we wanted and in less than a week we have our new 2025 CR-V. The process went better than expected, very streamline and effecient. Thank you Jonathan and Obrien for such great work providing a great Car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear that Jonathan was able to make your experience smooth and efficient, and that you’re now driving your new 2025 CR-V. It’s wonderful to know that the trade-in process, financing, and overall experience exceeded your expectations. We truly appreciate your loyalty to Honda over the years and are grateful for your trust in O’Brien. Enjoy your new CR-V, and we look forward to seeing you again in the future!
Long-time Brad Barker and now O’Brien Honda automotive
Long-time Brad Barker and now O’Brien Honda automotive clients. Since the late ‘90s we have been coming here. Never disappointed. Always pleased!!
Long-time Brad Barker and now O’Brien Honda automotive
Long-time Brad Barker and now O’Brien Honda automotive clients. Since the late ‘90s we have been coming here. Never disappointed. Always pleased!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your continued trust in us over the years! We truly appreciate your loyalty and are thrilled to hear that you've always had a positive experience with both Brad Barker and O'Brien Honda. We're grateful to have you as long-time customers and look forward to serving you for many more years to come!
We wanted to buy a car that was safe and dependable for
We wanted to buy a car that was safe and dependable for our teen. After getting the hard sell and classic car salesman experience at several other dealers, we were surprised by the treatment we got from Jonathan at O’Brien. He was respectful and polite and put no pressure on us. After several weeks of comparisons and discussions, we made a decision and worked with Jonathan to purchase a car. There was no pressure and the negotiations were fair and polite. We appreciated the was they were able to make car buying a good experience and than my teen was able to see how the process works.
We wanted to buy a car that was safe and dependable for
We wanted to buy a car that was safe and dependable for our teen. After getting the hard sell and classic car salesman experience at several other dealers, we were surprised by the treatment we got from Jonathan at O’Brien. He was respectful and polite and put no pressure on us. After several weeks of comparisons and discussions, we made a decision and worked with Jonathan to purchase a car. There was no pressure and the negotiations were fair and polite. We appreciated the was they were able to make car buying a good experience and than my teen was able to see how the process works.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your experience! We're thrilled to hear that Jonathan and the team were able to provide you with the kind of service you were looking for. It’s great to know you felt informed and respected throughout the process, and that we were able to help you find the perfect vehicle for your teen. We truly appreciate your trust in us and hope the Honda Civic serves your family well for many years to come. If you ever need anything in the future, don’t hesitate to reach out!
I took my Honda in for a fuel pump recall and to have my
I took my Honda in for a fuel pump recall and to have my battery/ charging system looked at. After speaking with Mike, my charging issue was repaired and I am confident the fuel pump installation issue will be taken care as well . Thank you Mike and Ryan for your excellent attention to customer service!
I took my Honda in for a fuel pump recall and to have my
I took my Honda in for a fuel pump recall and to have my battery/ charging system looked at. After speaking with Mike, my charging issue was repaired and I am confident the fuel pump installation issue will be taken care as well . Thank you Mike and Ryan for your excellent attention to customer service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback! We're thrilled to hear that Mike and Ryan were able to resolve your charging issue and that you feel confident the fuel pump recall will be taken care of as well. We truly appreciate your trust in our team and are so glad you experienced excellent customer service. If you need anything else in the future, don’t hesitate to reach out!
Had an appointment for and oil change.
Had an appointment for and oil change. When I pulled in I was told it would be at least and hour and a half. When I said I couldn’t wait that long the advisor said she could see if they could bump me up in line and get it done sooner but it would still be over an hour. What exactly is the point of having an appointment then? Why did I bother showing up on time if they weren’t going to get the work done on time? The cherry on top was the advisor telling me to keep my appointment and get it done in a reasonable amount of time they would have to rush me through. Never going back here. Thought I would try the dealership service with my new Honda but now I’m going to take it where I take all my over vehicles and can get an oil change done right and in less than an hour.
Had an appointment for and oil change.
Had an appointment for and oil change. When I pulled in I was told it would be at least and hour and a half. When I said I couldn’t wait that long the advisor said she could see if they could bump me up in line and get it done sooner but it would still be over an hour. What exactly is the point of having an appointment then? Why did I bother showing up on time if they weren’t going to get the work done on time? The cherry on top was the advisor telling me to keep my appointment and get it done in a reasonable amount of time they would have to rush me through. Never going back here. Thought I would try the dealership service with my new Honda but now I’m going to take it where I take all my over vehicles and can get an oil change done right and in less than an hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for the review Daniel - we appreciate your feedback. Our average time to do an oil change and tire rotation along with a complete and complimentary multi point inspection is 55 minutes. This also includes a free alignment check. On that particular day, our advisor felt it was appropriate to quote you a little longer just in case it did take us a full 90 minutes. We often beat our promise times, but we never want to go over a promise time. I’m sure you were well taken care of, Don Owen is a fine establishment. We are here for you if you ever need us.
I have been a customer of O'Brien Honda for many years
I have been a customer of O'Brien Honda for many years now. When Honda announced they were reintroducing the Honda Civic Hybrid, I decided to sell my other cars and drive just the one exclusively. I went to the dealership and met with Johnathan Dawson, a very competent sales professional that I had done business with before. I must say that again, I was not disappointed with the choice on any level. Johnathan saw to my needs by first explaining that I could place a small deposit down to request my personal choices in what I would like to see in the new Hybrid. I made my choices and left him with a small payment and he did the rest. Knowing that he would follow through with all the steps it would take to acquire the new Touring version of the Hybrid, gave me all the assurance I needed to relax and just bid the time needed for Honda to build exactly what I wanted. He kept frequent communication by sending me me the much anticipated texts that kept me aware of each step of the manufacturing process. I counted the days as they passed and in the end, news of the new Civic's arrival to the O'Brien lot, came without incident. Now. a couple of months later, the new Civic is sitting in my garage, just begging to be driven. I love its look and have gotten many compliments on how refined and sporty it looks. The car drives in spirited fashion, and is very capable and comfortable when doing so. I am very pleased. I would like to urge others who may be interested in a new Honda, to seek out Johnathan at O'Brien, and see first hand what he can do for you. He will see to your personal needs and wishes and help you in finding the right match for your budget, and your needs. Owning a Honda is a privilege I enjoy immensely. I know I will enjoy this new ride for many years to come, and I know just who to go to when the time comes for another. The fun will begin again once more the day that day arrives. Thank you to Johnathan Dawson. You are truly an asset to O'Brien Honda. I am so very glad, you are a part of that team.
I have been a customer of O'Brien Honda for many years
I have been a customer of O'Brien Honda for many years now. When Honda announced they were reintroducing the Honda Civic Hybrid, I decided to sell my other cars and drive just the one exclusively. I went to the dealership and met with Johnathan Dawson, a very competent sales professional that I had done business with before. I must say that again, I was not disappointed with the choice on any level. Johnathan saw to my needs by first explaining that I could place a small deposit down to request my personal choices in what I would like to see in the new Hybrid. I made my choices and left him with a small payment and he did the rest. Knowing that he would follow through with all the steps it would take to acquire the new Touring version of the Hybrid, gave me all the assurance I needed to relax and just bid the time needed for Honda to build exactly what I wanted. He kept frequent communication by sending me me the much anticipated texts that kept me aware of each step of the manufacturing process. I counted the days as they passed and in the end, news of the new Civic's arrival to the O'Brien lot, came without incident. Now. a couple of months later, the new Civic is sitting in my garage, just begging to be driven. I love its look and have gotten many compliments on how refined and sporty it looks. The car drives in spirited fashion, and is very capable and comfortable when doing so. I am very pleased. I would like to urge others who may be interested in a new Honda, to seek out Johnathan at O'Brien, and see first hand what he can do for you. He will see to your personal needs and wishes and help you in finding the right match for your budget, and your needs. Owning a Honda is a privilege I enjoy immensely. I know I will enjoy this new ride for many years to come, and I know just who to go to when the time comes for another. The fun will begin again once more the day that day arrives. Thank you to Johnathan Dawson. You are truly an asset to O'Brien Honda. I am so very glad, you are a part of that team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your amazing feedback! We’re thrilled to hear about your continued positive experiences with Johnathan and the entire O'Brien Honda team. It’s great to know that Johnathan was able to help you every step of the way in acquiring your new Honda Civic Hybrid and that you’re loving it! We truly appreciate your recommendation and are grateful to have customers like you. If you ever need anything in the future, don’t hesitate to reach out. We look forward to helping you again when the time comes!
You are all quite welcome. I can't wait to see what Honda creates nextxwith their innovative ideas.
I have been a customer of O'Brien Honda for many years
I have been a customer of O'Brien Honda for many years now. When Honda announced they were reintroducing the Honda Civic Hybrid, I decided to sell my other cars and drive just the one exclusively. I went to the dealership and met with Johnathan Dawson, a very competent sales professional that I had done business with before. I must say that again, I was not disappointed with the choice on any level. Johnathan saw to my needs by first explaining that I could place a small deposit down to request my personal choices in what I would like to see in the new Hybrid. I made my choices and left him with a small payment and he did the rest. Knowing that he would follow through with all the steps it would take to acquire the new Touring version of the Hybrid, gave me all the assurance I needed to relax and just bid the time needed for Honda to build exactly what I wanted. He kept frequent communication by sending me me the much anticipated texts that kept me aware of each step of the manufacturing process. I counted the days as they passed and in the end, news of the new Civic's arrival to the O'Brien lot, came without incident. Now. a couple of months later, the new Civic is sitting in my garage, just begging to be driven. I love its look and have gotten many compliments on how refined and sporty it looks. The car drives in spirited fashion, and is very capable and comfortable when doing so. I am very pleased. I would like to urge others who may be interested in a new Honda, to seek out Johnathan at O'Brien, and see first hand what he can do for you. He will see to your personal needs and wishes and help you in finding the right match for your budget, and your needs. Owning a Honda is a privilege I enjoy immensely. I know I will enjoy this new ride for many years to come, and I know just who to go to when the time comes for another. The fun will begin again once more the day that day arrives. Thank you to Johnathan Dawson. You are truly an asset to O'Brien Honda. I am so very glad, you are a part of that team.
I have been a customer of O'Brien Honda for many years
I have been a customer of O'Brien Honda for many years now. When Honda announced they were reintroducing the Honda Civic Hybrid, I decided to sell my other cars and drive just the one exclusively. I went to the dealership and met with Johnathan Dawson, a very competent sales professional that I had done business with before. I must say that again, I was not disappointed with the choice on any level. Johnathan saw to my needs by first explaining that I could place a small deposit down to request my personal choices in what I would like to see in the new Hybrid. I made my choices and left him with a small payment and he did the rest. Knowing that he would follow through with all the steps it would take to acquire the new Touring version of the Hybrid, gave me all the assurance I needed to relax and just bid the time needed for Honda to build exactly what I wanted. He kept frequent communication by sending me me the much anticipated texts that kept me aware of each step of the manufacturing process. I counted the days as they passed and in the end, news of the new Civic's arrival to the O'Brien lot, came without incident. Now. a couple of months later, the new Civic is sitting in my garage, just begging to be driven. I love its look and have gotten many compliments on how refined and sporty it looks. The car drives in spirited fashion, and is very capable and comfortable when doing so. I am very pleased. I would like to urge others who may be interested in a new Honda, to seek out Johnathan at O'Brien, and see first hand what he can do for you. He will see to your personal needs and wishes and help you in finding the right match for your budget, and your needs. Owning a Honda is a privilege I enjoy immensely. I know I will enjoy this new ride for many years to come, and I know just who to go to when the time comes for another. The fun will begin again once more the day that day arrives. Thank you to Johnathan Dawson. You are truly an asset to O'Brien Honda. I am so very glad, you are a part of that team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your amazing feedback! We’re thrilled to hear about your continued positive experiences with Johnathan and the entire O'Brien Honda team. It’s great to know that Johnathan was able to help you every step of the way in acquiring your new Honda Civic Hybrid and that you’re loving it! We truly appreciate your recommendation and are grateful to have customers like you. If you ever need anything in the future, don’t hesitate to reach out. We look forward to helping you again when the time comes!
Jonathan was great to work with!
Jonathan was great to work with! If you are in the market, make sure to work with him. Made the process smooth and easy. Will buy from him again
Jonathan was great to work with!
Jonathan was great to work with! If you are in the market, make sure to work with him. Made the process smooth and easy. Will buy from him again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star review! We are glad that Jonathan was great to work with and made the whole process smooth and easy. We appreciate you!
Worked with Jonathan to renew a lease, smooth sailing and
Worked with Jonathan to renew a lease, smooth sailing and excellent communications throughout the process.
Worked with Jonathan to renew a lease, smooth sailing and
Worked with Jonathan to renew a lease, smooth sailing and excellent communications throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that your lease renewal with Jonathan went smoothly and that you appreciated the communication throughout the process. If you have any further questions or need assistance in the future, don’t hesitate to reach out!
Jonathon was our salesman when we were looking for a
Jonathon was our salesman when we were looking for a Honda Pilot. He was very nice and made sure we were happy with our purchase and went through the instruments on the SUV. We would want to work with him again. We are also pleased with the dealership. Dan & Kathy
Jonathon was our salesman when we were looking for a
Jonathon was our salesman when we were looking for a Honda Pilot. He was very nice and made sure we were happy with our purchase and went through the instruments on the SUV. We would want to work with him again. We are also pleased with the dealership. Dan & Kathy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
True review
2025
2025