Reviews
Your dealership diagnosed my car with leaky axle seals,
Your dealership diagnosed my car with leaky axle seals, so I booked an appointment using the link you texted me. Three weeks later, I arrived for my scheduled service—only to be told you couldn’t get my vehicle in. Frustrated, I took my car to Anoka Chevrolet, where they determined that your diagnosis was incorrect. The issue wasn’t axle seals—it was loose bolts in the torque converter that needed to be fixed. I’m extremely disappointed that after three weeks, you still can’t properly schedule cars using the link from your own text messages. Even worse, you continue to send booking requests as if I never made an appointment in the first place. Your service advisors seem utterly lost, your booking system is a mess, and your mechanics failed to provide an accurate diagnosis. I will not be returning.
Your dealership diagnosed my car with leaky axle seals,
Your dealership diagnosed my car with leaky axle seals, so I booked an appointment using the link you texted me. Three weeks later, I arrived for my scheduled service—only to be told you couldn’t get my vehicle in. Frustrated, I took my car to Anoka Chevrolet, where they determined that your diagnosis was incorrect. The issue wasn’t axle seals—it was loose bolts in the torque converter that needed to be fixed. I’m extremely disappointed that after three weeks, you still can’t properly schedule cars using the link from your own text messages. Even worse, you continue to send booking requests as if I never made an appointment in the first place. Your service advisors seem utterly lost, your booking system is a mess, and your mechanics failed to provide an accurate diagnosis. I will not be returning.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
So polite.
So polite. Prompt service. Had a flat tire Sunday night. They had a row service there 8am and tire repaired by 11. Thanks Craig.
So polite.
So polite. Prompt service. Had a flat tire Sunday night. They had a row service there 8am and tire repaired by 11. Thanks Craig.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happily worked with me to correct the factory omission of
Happily worked with me to correct the factory omission of the block heater cords. Thank you.
Happily worked with me to correct the factory omission of
Happily worked with me to correct the factory omission of the block heater cords. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a very positive experience purchasing my new
I had a very positive experience purchasing my new vehicle. John was very helpful and friendly and answered all of my questions. Ben explained the purchasing process clearly and I left feeling glad that I would be working with a great team!
I had a very positive experience purchasing my new
I had a very positive experience purchasing my new vehicle. John was very helpful and friendly and answered all of my questions. Ben explained the purchasing process clearly and I left feeling glad that I would be working with a great team!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michele, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Clean, organized, fully stocked in the waiting room,
Clean, organized, fully stocked in the waiting room, friendly, respectful, knowledgeable, efficient service staff, comparable pricing.
Clean, organized, fully stocked in the waiting room,
Clean, organized, fully stocked in the waiting room, friendly, respectful, knowledgeable, efficient service staff, comparable pricing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Straight to point on what’s wrong timely on fixing the
Straight to point on what’s wrong timely on fixing the way I like it
Straight to point on what’s wrong timely on fixing the
Straight to point on what’s wrong timely on fixing the way I like it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
I have an excellent reception with this dealership,
I have an excellent reception with this dealership, especially with Nour. After his convincing statements about the car, we were so happy to buy it right away. He is good at what he does, I really like the customer service.
I have an excellent reception with this dealership,
I have an excellent reception with this dealership, especially with Nour. After his convincing statements about the car, we were so happy to buy it right away. He is good at what he does, I really like the customer service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience with Chevrolet wayzata. Good customer service with Nour, the salesman. Merry Christmas
Juan was super easy to work with.
Juan was super easy to work with. Very chill and made the process a breeze. Super happy with my purchase.
Juan was super easy to work with.
Juan was super easy to work with. Very chill and made the process a breeze. Super happy with my purchase.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!
Juan and Paul were Great to work with!
Juan and Paul were Great to work with! - They are Very Helpful and Very Knowledgeable Guys! Thanks for Everything!
Juan and Paul were Great to work with!
Juan and Paul were Great to work with! - They are Very Helpful and Very Knowledgeable Guys! Thanks for Everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Professional, clean, friendly, respectful, free coffee,
Professional, clean, friendly, respectful, free coffee, The sales people are knowledgeable about their business and vehicles, and they are not pushing. High quality work.
Professional, clean, friendly, respectful, free coffee,
Professional, clean, friendly, respectful, free coffee, The sales people are knowledgeable about their business and vehicles, and they are not pushing. High quality work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.